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Drop Team Supervisor Jobs (NOW HIRING)

Jake's 58

Count-Drop Manager

Islandia, NY · On-site

$15.25 - $19.25/hr

... Team Supervisors and all count/drop team members; provide leadership and direction across shifts ... • Develop, manage, and distribute team schedules; forecast staffing needs based on operational ...

PENN Entertainment, Inc.

Count Team Lead

Bossier City, LA · On-site

$14 - $17.50/hr

Assists Count Team Supervisor in carrying out his/her duties and responsibilities in performing drop and count duties. * Signs out keys for count and drop duties. * Maintains a thorough knowledge of ...

Margaritaville Resort Casino

Count Team Lead

Bossier City, LA · On-site

$14 - $17.50/hr

Assists Count Team Supervisor in carrying out his/her duties and responsibilities in performing drop and count duties. * Signs out keys for count and drop duties. * Maintains a thorough knowledge of ...

Margaritaville Resort Casino

Count Team Lead

Bossier City, LA · On-site

$14 - $17.50/hr

Assists Count Team Supervisor in carrying out his/her duties and responsibilities in performing drop and count duties. * Signs out keys for count and drop duties. * Maintains a thorough knowledge of ...

Margaritaville Resort Casino

Count Team Lead

Bossier City, LA · On-site

$14 - $17.50/hr

Assists Count Team Supervisor in carrying out his/her duties and responsibilities in performing drop and count duties. * Signs out keys for count and drop duties. * Maintains a thorough knowledge of ...

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Drop Team Supervisor information

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How much do drop team supervisor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for drop team supervisor in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is a drop team supervisor?

Drop Team Supervisors are responsible for overseeing the collection, counting, and secure transfer of cash and assets from gaming operations, such as casinos. They lead the drop team, ensuring all procedures comply with gaming regulations and internal controls. Their duties include supervising team members, maintaining accurate records, and ensuring the integrity and security of the drop process. Strong attention to detail, leadership skills, and knowledge of regulatory requirements are essential for this role.

What are the main responsibilities of a drop team supervisor during a typical shift at a casino?

As a Drop Team Supervisor, you are responsible for overseeing the collection and secure transfer of cash drop boxes from gaming tables and slot machines to the count room. Your role involves coordinating the drop team members, ensuring adherence to strict regulatory and internal controls, and documenting all activities for audit purposes. Supervisors often resolve issues on the floor, maintain communication with surveillance and security teams, and verify that all procedures are followed to prevent discrepancies. This position requires strong attention to detail, leadership skills, and the ability to work during non-traditional hours, including nights and weekends.

What are the key skills and qualifications needed to thrive as a drop team supervisor, and why are they important?

To thrive as a Drop Team Supervisor, you need experience in cash handling, strong attention to detail, and a high school diploma or equivalent, often accompanied by supervisory experience in a casino or financial environment. Familiarity with casino management systems, secure cash transport equipment, and compliance protocols is typically required. Leadership, integrity, and effective communication are crucial soft skills for managing teams and ensuring strict adherence to security procedures. These skills and qualities are vital to maintain accurate financial records, minimize risk, and ensure regulatory compliance in a high-security environment.

What is the difference between Drop Team Supervisor vs Drop Operations Coordinator?

Drop Team SupervisorDrop Operations Coordinator
Oversees drop team activities, manages team members, ensures safety and efficiency during deliveriesCoordinates drop operations, plans delivery schedules, communicates with drivers and clients

The Drop Team Supervisor primarily manages the drop team on-site, focusing on team performance and safety. The Drop Operations Coordinator handles planning and coordination of delivery schedules and communication. Both roles require similar certifications and work in logistics environments, but their focus differs: supervision vs coordination.

More about Drop Team Supervisor jobs

What job categories do people searching Drop Team Supervisor jobs look for?

The top searched job categories for Drop Team Supervisor jobs are:

Drop Team Supervisor jobs near you
Infographic showing various Drop Team Supervisor job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,959 per year, or $21.1 per hour.

Count-Drop Manager

Jake's 58

Islandia, NY • On-site

$15.25 - $19.25/hr

Full-time

Posted 15 days ago

Job description

Core Responsibilities:
• Oversee daily count room activities, including bill acceptor drops, cash counting, reconciliation, and transfers to the main bank.
• Supervise Count Team Supervisors and all count/drop team members; provide leadership and direction across shifts.
• Develop, manage, and distribute team schedules; forecast staffing needs based on operational volume and promotions.
• Ensure full compliance with New York State Gaming Commission regulations, Gaming Operating Procedures, internal controls, and security/surveillance protocols.
• Operate and maintain cash counting machines; coordinate with vendors/technicians for repairs, upgrades, and maintenance.
• Reconcile daily cash counts to central system reports; investigate and resolve variances promptly.
• Perform and oversee manual cash counts; prepare and secure cash for transfer.
• Train supervisors and team members on procedures, regulations, equipment, and safety protocols.
• Identify opportunities for operational efficiencies and implement approved improvements.
• Maintain a safe, clean, and organized count room environment.
• Role model the company's guest service program; treat associates and any interacting guests professionally.
• Conduct performance evaluations, coaching, and corrective actions as needed.
• Other duties as assigned.
Qualifications/Requirements:
• High School Diploma or GED required; Associate's or Bachelor's degree in Business, Finance, or related field preferred.
• Minimum of three (3) years of supervisory experience in count/drop operations or cash handling required or equivalent.
• Extensive cash handling experience, including large transactions.
• Proven experience with cash counting equipment and reconciliation processes.
• Must be able to obtain and maintain a New York State Gaming License.
Skills & Abilities:
• Strong leadership, organizational, and problem-solving skills.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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