Doula Program Manager Jobs (NOW HIRING)

Mobile Maternal Health Doula
Bring your passion to Texas Health so we are Better + Together
Work location: Based out of Texas Health Dallas
Work hours: Full-time, Monday through Friday, with some evenings and weekends as needed based on patient needs. Generally, 8:30am - 5:00pm
This is a grant funded position and subject to the award and continuation of the contract
Here's What You Need:
• High School Diploma or Equivalent required.
• 2 Years To Include:
- Experience providing maternity support, birth assistance, postpartum services, and related community health support, including breastfeeding support, newborn care education, and nonclinical screening for postpartum mood disorders.
- In-home postpartum support experience required and
2 Years Experience working with diverse and underserved populations is strongly preferred.
• 4 Years Experience in a healthcare or community health environment providing patient education, facilitating health discussions, or presenting health-related information to individuals or groups, required.
• DL - Driver's License - Must possess a valid driver's license, maintain a clean driving record, and be able to successfully pass a motor vehicle driving report, required upon hire.
• CPI - Crisis Prevention Intervention Training 90 Days required.
• Driver's License (required)
• BCLS - Basic Cardiac Life Support 90 Days required.
• Other Certification through a recognized program (e.g., DONA International, CAPPA, ICEA, or equivalent) required upon hire.
• Other Certified Postpartum Doula Certification (CPD) required upon hire.
Here's What You Will Do:
Client Support & Advocacy
• Provide continuous emotional and physical support to birthing individuals during prenatal, labor, birth, and postpartum periods.
• Offer evidence-based information about childbirth, postpartum recovery, newborn care, and maternal wellness to support informed decision-making.
• Help clients articulate preferences, anticipate needs, and communicate effectively with clinical care teams.
• Respect cultural, personal, and family beliefs while offering non-judgmental support.
• Ability to advocate effectively for clients by expressing their needs, preferences, and concerns to care teams, reinforcing client autonomy and informed decision-making.
Postpartum Support
• Provide guidance and reassurance during the immediate postpartum period including recovery, infant care, feeding, and emotional adjustment.
• Conduct home or mobile unit follow-ups to assess well-being and needs.
• Connect clients with community resources, support groups, lactation support, and mental health services as appropriate.
• Support family bonding and maternal self-care.
Prenatal Engagement
• Build trusting rapport with clients through home visits, phone calls, or mobile service encounters starting in early pregnancy.
• Help clients prepare birth plans and set expectations for labor, birth, and postpartum transitions.
• Provide education on coping techniques, comfort measures, relaxation, and self-advocacy.
• Identify barriers to care, social needs, or concerns and communicate necessary referrals to the Maternal Health Mobile Supervisor or Community Health Worker.
Labor & Birth Support
• Offer continuous physical comfort measures, breathing techniques, positioning suggestions, and emotional reassurance during labor and birth.
• Support clients partners or other designated support persons in participation and comfort-focused care.
• Assist in creating calm, safe spaces and facilitate positive birth experiences.
• Ensure client needs are communicated to clinical staff without interfering in clinical decision-making.
Group & Community Education
• Facilitate or support prenatal and postpartum group meetings (centering circles, workshops, classes) with a strengths-based and trauma-informed approach.
• Provide culturally appropriate information, normalize experiences, and strengthen community support networks.
• Participate in maternal health outreach events in collaboration with mobile services and CHW staff.
• Driving is an essential function of this position. The employee must possess and maintain a valid Texas driver's license and maintain an acceptable driving record in accordance with organizational policy.
• Safely operate personal or company vehicles to travel to community-based sites, partner locations, and outreach events across multiple counties.
• Comply with all federal, state, and local traffic laws and company vehicle-use policies at all times.
• Demonstrate safe, defensive, and courteous driving practices, recognizing that behavior on the road reflects the professionalism and reputation of the organization.
• When operating a company vehicle, complete required vehicle inspections, promptly report maintenance concerns, and adhere to established fleet management protocols.
• Exercise sound judgment when determining travel safety in inclement weather or adverse conditions and communicate appropriately with leadership.
Documentation & Communication (Non-clinical)
• Complete required non-clinical documentation in EHR system in a timely manner (contacts, outreach, service encounters, referrals).
• Communicate client needs to the Maternal Health Mobile Supervisor and CHWs for appropriate support follow-up.
• Contribute to quality improvement activities by sharing insights on client experiences and service gaps.
Additional perks of being a Texas Health Mobile Maternal Health Doula
• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.
• Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more.
Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.
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