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Dock Operations Manager Jobs (NOW HIRING)

TForce Freight

Manager, Operations

Indianapolis, IN · On-site

Observes dock operations to ensure established work procedures (e.g., freight handling, etc.) are followed. * Work with other managers to coordinate hiring and promotion decisions. * Work with other ...

GEODIS

Executes cross-dock warehouse operations, including priority setting, inspection, documentation ... Working knowledge of Warehouse Management systems & processes MS Microsoft Office 365, Outlook ...

Forward Air

Operations Dock Supervisor

Compton, CA · On-site

$70K - $85K/yr

Operations Dock Supervisor Available Schedule: Saturday through Wednesday, 3:00 AM - 1:00 PM ... Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the ...

Bowline Marinas LLC

Dock Hand

Saint Petersburg, FL · On-site

$16 - $17/hr

Operate basic machinery and tools as required to facilitate dock operations. Skills: The Dock Hand utilizes physical strength and endurance daily to manage cargo and secure vessels safely. Effective ...

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How much do dock operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for dock operations manager in the United States is $93,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,000.00 and $96,000.00 per year, depending on experience, location, and employer.

What does a dock operations manager do?

A Dock Operations Manager oversees the daily operations of loading docks, ensuring the efficient movement of goods and materials. Their responsibilities typically include managing dock staff, coordinating inbound and outbound shipments, enforcing safety protocols, and optimizing workflow for timely deliveries. They often work closely with warehouse teams, truck drivers, and logistics personnel to resolve issues and maintain productivity. Strong organizational and leadership skills are essential in this role to ensure operations run smoothly and safely.

What are the key skills and qualifications needed to thrive as a dock operations manager, and why are they important?

To thrive as a Dock Operations Manager, you need expertise in logistics, inventory management, and safety compliance, often supported by a degree in supply chain management or relevant experience. Familiarity with warehouse management systems (WMS), forklift operation certifications, and scheduling software is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and coordinating with multiple departments. These skills and qualities are vital for ensuring efficient dock operations, minimizing errors, and maintaining a safe, productive work environment.

What are some common challenges faced by dock operations managers, and how can they be effectively addressed?

Dock Operations Managers often encounter challenges such as coordinating schedules to minimize loading and unloading delays, ensuring compliance with safety regulations, and managing a diverse team of dockworkers. Effective communication, proactive problem-solving, and the use of technology for scheduling and inventory tracking can greatly help address these issues. Building strong relationships with transportation providers and fostering a safety-first culture are also key to maintaining efficient dock operations and reducing workplace incidents.
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Dock Operations Manager jobs near you
Infographic showing various Dock Operations Manager job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $93,980 per year, or $45.2 per hour.

Manager, Operations

TForce Freight

Indianapolis, IN • On-site

Full-time

Posted 11 days ago

TForce Freight rating

6.7

Company rating: 6.7 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

254th of 360 rated logistics

Job description

Job Title: Manager, Operations

Job Summary:

An Operations Manager will oversee and coordinate the day-to-day operations within service centers. This individual analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the service center management team to develop action plans and improve service level results. This position oversees other service center supervisors.

Job Responsibilities:

  • Reviews the projected performance plan to verify the correct number of drivers, routes, and employees are allocated to their area of responsibility
  • Compares planned versus actual performance reports to identify best practices, root causes for service failures, and operational adjustments.
  • Observes dock operations to ensure established work procedures (e.g., freight handling, etc.) are followed.
  • Work with other managers to coordinate hiring and promotion decisions.
  • Work with other managers to ensure adherence to labor agreements and address grievances.
  • Participates in new hire orientation meetings to communicate expectations, company policies, service and productivity goals.
  • Determine employee training needs and provide feedback and support.
  • Conduct performance evaluations and resolve individual and group performance issue.
  • Builds labor relations by interacting with the service center management team and unionized employees and addressing and resolving requests and situations.
  • Communicates updated corporate policies and service center work rules to ensure employees are aware and understand established processes.
  • Focuses on meeting and exceeding expected levels of service (e.g., on time deliveries, eliminating missed pick-ups, reducing claims, etc.) to reduce customer churn and grow additional business.

Job Requirements:

  • U.S. citizen or otherwise authorized to work in the U.S.
  • Strong communication skills
  • Previous dock operations experience - Preferred
  • Supervisory experience in the transportation industry - Preferred
  • High school diploma, GED, or international equivalent
  • Bachelor's Degree (or internationally comparable degree) - Preferred

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