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Dock Operations Manager Jobs in Philadelphia, PA

They are responsible for overseeing all aspects of the cross-dock operations, including team leadership and efficient management of trailer and vehicle flow, staging, and inventory movement. The CDFM ...

Operations Supervisor

Philadelphia, PA · On-site

$65K - $70K/yr

Summary The Operations Supervisor supervises dock operations and off hours Customer Service ... Reviews daily service center operating cost to manage service center profitability and budgeted ...

Operations Supervisor

Bensalem, PA · On-site

$80K - $85K/yr

Empower and hold management team accountable to achieve same goals. * Coordinate and/or delegate the work of local operations in the areas of: Pickup and Delivery operations, dock operations ...

... dock & yard management. This role ensures operational safety, efficiency, and quality standards are met while fostering a culture of teamwork and continuous improvement. Additionally, the Operations ...

Summary The Operations Supervisor supervises dock operations and off hours Customer Service ... Reviews daily service center operating cost to manage service center profitability and budgeted ...

Summary The Operations Supervisor supervises dock operations and off hours Customer Service ... Reviews daily service center operating cost to manage service center profitability and budgeted ...

Summary The Operations Supervisor supervises dock operations and off hours Customer Service ... Reviews daily service center operating cost to manage service center profitability and budgeted ...

Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager * Lead, guide and direct dock employees as needed to include setting targets, monitoring performance ...

Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager * Lead, guide and direct dock employees as needed to include setting targets, monitoring performance ...

Dock Supervisor

Norristown, PA · On-site

$73K - $103K/yr

Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager * Lead, guide and direct dock employees as needed to include setting targets, monitoring performance ...

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Warehouse Lead

Westampton, NJ · On-site

$25 - $28/hr

Collaborate with the warehouse management team to optimize dock operations and improve efficiency. * Maintain accurate records of shipments, inventory, and dock activities. * Address any operational ...

Cross - Dock Admin Clerk HRforGrowth ® is engaged as the talent acquisition partner to conduct ... The Warehouse Administrator supports the daily operations of the warehouse by managing ...

Cross - Dock Admin Clerk HRforGrowth ® is engaged as the talent acquisition partner to conduct ... The Warehouse Administrator supports the daily operations of the warehouse by managing ...

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Dock Operations Manager information

See Philadelphia, PA salary details

$90.3K

$94.8K

$98.9K

How much do dock operations manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for dock operations manager in Philadelphia, PA is $94,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,800.00 and $96,900.00 per year, depending on experience, location, and employer.

What does a dock operations manager do?

A Dock Operations Manager oversees the daily operations of loading docks, ensuring the efficient movement of goods and materials. Their responsibilities typically include managing dock staff, coordinating inbound and outbound shipments, enforcing safety protocols, and optimizing workflow for timely deliveries. They often work closely with warehouse teams, truck drivers, and logistics personnel to resolve issues and maintain productivity. Strong organizational and leadership skills are essential in this role to ensure operations run smoothly and safely.

What are the key skills and qualifications needed to thrive as a dock operations manager, and why are they important?

To thrive as a Dock Operations Manager, you need expertise in logistics, inventory management, and safety compliance, often supported by a degree in supply chain management or relevant experience. Familiarity with warehouse management systems (WMS), forklift operation certifications, and scheduling software is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and coordinating with multiple departments. These skills and qualities are vital for ensuring efficient dock operations, minimizing errors, and maintaining a safe, productive work environment.

What are some common challenges faced by dock operations managers, and how can they be effectively addressed?

Dock Operations Managers often encounter challenges such as coordinating schedules to minimize loading and unloading delays, ensuring compliance with safety regulations, and managing a diverse team of dockworkers. Effective communication, proactive problem-solving, and the use of technology for scheduling and inventory tracking can greatly help address these issues. Building strong relationships with transportation providers and fostering a safety-first culture are also key to maintaining efficient dock operations and reducing workplace incidents.

What are popular job titles related to Dock Operations Manager jobs in Philadelphia, PA?

For Dock Operations Manager jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Dock Operations Manager jobs in Philadelphia, PA look for?

The top searched job categories for Dock Operations Manager jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Dock Operations Manager jobs?

Cities near Philadelphia, PA with the most Dock Operations Manager job openings:

Infographic showing various Dock Operations Manager job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $94,834 per year, or $45.6 per hour.

Full-time

Posted 18 days ago


Job description

Cross Dock Facility Manager

Role Description

Role Summary

The Cross Dock Facility Manager (CDFM) reports to the Director of Operations. They are responsible for overseeing all aspects of the cross-dock operations, including team leadership and efficient management of trailer and vehicle flow, staging, and inventory movement. The CDFM directs the daily activities of a high-volume yard and trailer coordination operation, with key responsibilities encompassing planning and executing the movement of inbound and outbound trailers in alignment with operational volume forecasts.

The manager ensures optimal staffing, maintains accuracy of trailer disposition and inventory records, enforces safety and security protocols, and coaches personnel on best practices. They also address all personnel-related issues and foster a positive, productive work environment. The CDFM strives to deliver operations that consistently exceed client expectations for service, efficiency, and safety, all while embodying the company’s core values and culture—ultimately contributing to customer satisfaction and the successful achievement of organizational goals.

Key Result Areas:

·       Manage all budgeting and financial reporting, including labor, equipment, and operational expenses.

·       Oversee the complete product lifecycle — receiving, staging, shipping, and distributing product and materials within the yard.

·       Develop, implement, and maintain best-in-class safety procedures, security protocols, and physical layout for the entire facility.

·       Scale the yard and trailer yard team by recruiting, onboarding, training, and developing staff to meet operational demands.

·       Collaborate closely with clients to improve safety, operational efficiency, quality, and value, demonstrating a customer-centric approach.

·       Partner with client leadership to facilitate change, optimize processes, and achieve measurable results.

·       Maintain the security of the yard and ensure proper access control.

·       Establish, monitor, and improve metrics related to safety, incident reductions, and operational performance.

·       Promote a culture of continuous improvement through LEAN initiatives and industry best practices.

·       Ensure adequate staffing, equipment, and space utilization during peak and non-peak periods to meet production and delivery goals.

·       Maintain compliance with environmental, safety, and other relevant regulatory standards.

·       Prepare and present accurate daily and weekly operational reports.

Skills / Qualifications:

·       Minimum of 7+ years’ experience managing high-volume logistics, warehouse operations, or cross-dock environments.

·       Proven leadership experience managing teams of at least 30+ employees.

·       Demonstrated proficiency with warehouse management systems, technology, and performance KPIs.

·       Strong analytical skills with the ability to leverage data to improve processes and drive results.

·       Excellent professional demeanor and communication skills.

·       Ability to work effectively under pressure in a fast-paced, high-volume environment.

·       Valid Driver's License required; experience driving cross dock vehicles a plus

·       Physical ability to stand, walk, squat, bend, and lift up to 50 lbs. as required.

Archway is committed to building a diverse workforce by attracting, developing, and retaining employees. We believe that by having a diverse workforce, we will employ the best talent and leverage unique skills and perspectives.