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How much do dock operations manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for dock operations manager in the United States is $93,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,000.00 and $96,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dock Operations Manager, and why are they important?

To thrive as a Dock Operations Manager, you need expertise in logistics, inventory management, and safety compliance, often supported by a degree in supply chain management or relevant experience. Familiarity with warehouse management systems (WMS), forklift operation certifications, and scheduling software is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and coordinating with multiple departments. These skills and qualities are vital for ensuring efficient dock operations, minimizing errors, and maintaining a safe, productive work environment.

What are some common challenges faced by Dock Operations Managers, and how can they be effectively addressed?

Dock Operations Managers often encounter challenges such as coordinating schedules to minimize loading and unloading delays, ensuring compliance with safety regulations, and managing a diverse team of dockworkers. Effective communication, proactive problem-solving, and the use of technology for scheduling and inventory tracking can greatly help address these issues. Building strong relationships with transportation providers and fostering a safety-first culture are also key to maintaining efficient dock operations and reducing workplace incidents.

What does a Dock Operations Manager do?

A Dock Operations Manager oversees the daily operations of loading docks, ensuring the efficient movement of goods and materials. Their responsibilities typically include managing dock staff, coordinating inbound and outbound shipments, enforcing safety protocols, and optimizing workflow for timely deliveries. They often work closely with warehouse teams, truck drivers, and logistics personnel to resolve issues and maintain productivity. Strong organizational and leadership skills are essential in this role to ensure operations run smoothly and safely.
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Dock Operations Manager jobs near you
Infographic showing various Dock Operations Manager job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $93,980 per year, or $45.2 per hour.
Dock Operations Manager

Dock Operations Manager

The University of Kansas Health System

Kansas City, KS • On-site

Full-time

Posted 6 days ago

University Of Kansas Health System rating

7.4

Company rating: 7.4 out of 10

Based on 169 frontline employees who took The Breakroom Quiz

248th of 865 rated healthcare providers

Job description

Position Title
Dock Operations Manager
Bell Hospital
Position Summary / Career Interest:
The Spend Management Dock Operations Manager is responsible for overseeing all loading dock operations, transportation schedules, and inbound and outbound shipments. This role ensures the safe, efficient, and timely movement of goods and materials into and out of the organization, supporting uninterrupted patient care and operational continuity.
The Dock Operations Manager optimizes dock material flow by coordinating delivery and pick-up appointments, assigning dock space, managing traffic flow, and serving as the primary point of coordination with carriers, shippers, and internal stakeholders. Responsibilities include directing dock activity, inspecting inbound and outbound shipments for accuracy and condition, and proactively resolving operational issues that may impact service levels.
A key focus of this role is streamlining supply chain operations by reducing delays, eliminating congestion and clutter, improving dock efficiency, and minimizing costs associated with receiving and distribution. The Dock Operations Manager ensures that all dock egress areas and adjacent corridors remain clear, organized, and fully compliant with fire safety, and life safety codes.
Responsibilities and Essential Job Functions
  • Direct and manage daily dock operations, ensuring timely, accurate, and efficient loading and unloading of inbound and outbound shipments while maintaining an organized and efficient shipping and receiving environment
  • Plan and facilitate daily dock schedules, coordinating delivery and pick up appointments to optimize dock utilization and minimize delays or congestion
  • Serve as the primary point of contact for internal departments, carriers, drivers, vendors, and customers regrarding dock activities, accessibility, schedules, and service interruptions; proactively communicate delays and resolve issues to ensure a high level of customer service
  • Coordinate cross functionally with clinical areas, Spend Management teams, Facilities, Security, and other hospital departments to ensure safe, seemless dock operations and alignment with broader operational needs
  • Develop, implement, and maintain policies and procedures governing dock and logistics operations; continuously evaluate operational processes and initiate improvements to enhance efficiency, standardization, and regulatory compliance
  • Ensure compliance with all applicable federal, state, and local safety, security, and environmental regulations including enforcement of safety protocols to prevent injuries, accidents, and property damage
  • Direct dock traffic flow to ensure safe and timely movement of vehicles and materials, maintaining clear egress routes and compliance with fire and life-safety codes in dock areas and adjacent hallways
  • Maintain operational readiness of dock equipment, including barcode scanners, pallet jacks, lift gates, and related tools; troubleshoot issues and coordinate maintenance to minimize downtime.
  • Oversee cleanliness and organization of the loading dock, shipping areas, and surrounding workspaces to reduce clutter, improve safety, and support efficient operations
  • Monitor, analyze, and report quality, safety, and productivity metrics, taking corrective action as needed and driving continuous, measurable process improvement across dock operations
  • Ensure accountability for the integrity of inbound and outbound shipments, including accurate receipt, handling, staging, and release of goods
  • Apply operational judgement and decision making under pressure, resolving service disruptions, shipment issues, safety concerns, and conflicts involving staff, vendors, or customers
  • Lead by example through professionalism, accountability, and a customer focused mindset; foster teamwork, collaboration, and a solutions oriented culture with the dock and across teams
  • Demonstrate safe, ethical, and professional behavior that supports and advances the organization's mission, vision, values, and culture
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • Associates Degree in Supply Chain Management or a related field of study from an accredited college or university.
  • 5 or more years of experience working in logistics, supply chain, or healthcare management.
  • 3 or more years of experience working dock operations, receiving, shipping, and transport.

Preferred Education and Experience
  • Bachelors Degree in Supply Chain Management, Business Administration or a related field of study from an accredited college or university.
  • 3 or more years of experience leading people.
  • 4 or more years of experience handling freight.

Preferred Licensure and Certification
  • Lean Workshop Leader - The University of Kansas Health System (TUKHS) within 1-1/2 Yrs
  • DOT Hazardous Materials Training - U.S. Department of Transportation (USDOT)

Required Language Skills
  • Fluent English -

Preferred Language Skills
  • Intermediate Spanish -

Knowledge Requirements
  • Experience leading people
  • Excellent written and verbal communication
  • Ability to speak and understand English
  • Ability to work and adapt in a fast and dynamic organization
  • Maintain proficiency for departmental and system training requirements
  • Excellent interpersonal, organizational, and follow up skills
  • Analytical and problem-solving ability

Time Type:
Full time
Job Requisition ID:
R-54146
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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About University of Kansas Health System

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Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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