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Dock Operations Manager Jobs in Missouri (NOW HIRING)

Dayton Freight

Operations Manager

Grandview, MO

E.A.M. System for P&D and Dock Operations as well as trailer utilization report to maximize ... Has managed Drivers and Dockworkers * Knowledge of the surrounding geographical area to the Service ...

Dayton Freight

Operations Manager

Grandview, MO · On-site

E.A.M. System for P&D and Dock Operations as well as trailer utilization report to maximize ... Has managed Drivers and Dockworkers * Knowledge of the surrounding geographical area to the Service ...

Dayton Freight

Operations Manager

Grandview, MO · On-site

E.A.M. System for P&D and Dock Operations as well as trailer utilization report to maximize ... Has managed Drivers and Dockworkers * Knowledge of the surrounding geographical area to the Service ...

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Dock Operations Manager information

What does a dock operations manager do?

A Dock Operations Manager oversees the daily operations of loading docks, ensuring the efficient movement of goods and materials. Their responsibilities typically include managing dock staff, coordinating inbound and outbound shipments, enforcing safety protocols, and optimizing workflow for timely deliveries. They often work closely with warehouse teams, truck drivers, and logistics personnel to resolve issues and maintain productivity. Strong organizational and leadership skills are essential in this role to ensure operations run smoothly and safely.

What are the key skills and qualifications needed to thrive as a dock operations manager, and why are they important?

To thrive as a Dock Operations Manager, you need expertise in logistics, inventory management, and safety compliance, often supported by a degree in supply chain management or relevant experience. Familiarity with warehouse management systems (WMS), forklift operation certifications, and scheduling software is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and coordinating with multiple departments. These skills and qualities are vital for ensuring efficient dock operations, minimizing errors, and maintaining a safe, productive work environment.

What are some common challenges faced by dock operations managers, and how can they be effectively addressed?

Dock Operations Managers often encounter challenges such as coordinating schedules to minimize loading and unloading delays, ensuring compliance with safety regulations, and managing a diverse team of dockworkers. Effective communication, proactive problem-solving, and the use of technology for scheduling and inventory tracking can greatly help address these issues. Building strong relationships with transportation providers and fostering a safety-first culture are also key to maintaining efficient dock operations and reducing workplace incidents.
What are popular job titles related to Dock Operations Manager jobs in Missouri? For Dock Operations Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Dock Operations Manager jobs in Missouri look for? The top searched job categories for Dock Operations Manager jobs in Missouri are:
What cities in Missouri are hiring for Dock Operations Manager jobs? Cities in Missouri with the most Dock Operations Manager job openings:
Dock Operations Manager jobs near you
Infographic showing various Dock Operations Manager job openings in Missouri as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Operations Manager

Dayton Freight

Grandview, MO

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Dayton Freight rating

8.9

Company rating: 8.9 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

3rd of 361 rated logistics

Job description

Overview

Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established service center budget guidelines.

Responsibilities
  • Utilize T.E.A.M. System for P&D and Dock Operations as well as trailer utilization report to maximize resource (i.e. company assets, equipment, personnel) capabilities.
  • Prepare and compile daily, weekly, monthly production and service records and measure conformance to stated service center objectives.
  • Observe, inspect and measure proficiencies in service center personnel to determine changes in work practices and/or procedures necessary to improve overall service center operations.
  • Review logs and reports and confers with shift supervisory personnel to ascertain scheduling, production and administrative support function requirements.
  • Maintain superior internal and external customer relations, consistent with company policies.
  • Receive constructive criticism and praise in a business-like fashion and maintains a professional, positive attitude.
  • Assist in the training, development and evaluation of all supervisory and production personnel work performance and recommends or initiates personnel records documentation.
  • Responsible for recruitment of prospective subordinate employees, including screening, qualifying and interviewing in conjunction with Service Center Manager.
  • Inspect Service Center facilities for conformance to prescribed standards of safety and cleanliness.
  • Inspect service center for security, such as Bay doors locked at the end of each shift, tractors locked, key properly stored in designated area, freight in appointment trailers locked.
  • Responsible for routine maintenance/repairs and initiates requisitions for corrective actions required through service center manager.
  • Work closely with Line Coordinator in the planning and implementation of line haul schedules to ensure consistent attainment of on-time service performance requirements.
  • Confer with various departments to ensure coordination of service center activities; i.e. line haul, sales, maintenance and claims.
  • Issue directives to subordinates to coordinate the movement of expedited, late or special circumstance freight.
  • Assist in the investigation of all accidents on job related injuries and ensures report preparation is timely and accurate with corresponding corrective actions initiated; coordinates same with Director of Safety. Is knowledgeable and has understanding and application of company safety practices including DOT, EPA, ICC and OSHA rules and regulations and ensures worker compliance.
  • Participate in Controlled Substance Testing Program, which meets minimum Federal Motor Carrier Safety Regulations for Pre-Employment, Random Reasonable Cause and Post Accident Testing.
  • Assist in the preparation and conduct of regular service center meetings in order that all supervisory, staff and production/service personnel might be properly informed relative to service center performance, company trends, sales/marketing plans as well as individual accomplishments and performances. Is similarly for effective, consistent communications at the highest level possible as well as for facilitating our Open-Door policy.
  • Coordinate and facilitate Company as well as service center sponsored TQM Continuous Improvement Process; is persistent in our corporate commitment to quality and excellence. Timely and effectively handles special assignments as directed.
Qualifications
  • Knowledge of the LTL/ Transportation Industry
  • Has managed Drivers and Dockworkers
  • Knowledge of the surrounding geographical area to the Service Center
Benefits
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Clean, late model equipment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days
Physical DemandsThis position requires the ability to perform a combination of administrative and operational duties in an office and dock environment. Duties may include standing and walking for extended periods, pushing or pulling equipment, operating material-handling equipment, and occasionally assisting with physical dock tasks such as handling freight and related materials.   * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Employment Type: FULL_TIME

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