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Dispatching Manager Jobs (NOW HIRING)

Horizon Services

Dispatch Manager

Norristown, PA · On-site

$30 - $35/hr

Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. * Other duties as assigned. Competency Statement ...

SouthernCarlson, Inc.

Dispatch Manager

Charlotte, NC · On-site

Dispatch Manager Location: Charlotte, NC Schedule: Monday - Friday | Full-Time Compensation: Based on experience, Salary + bonus About Us SouthernCarlson is a leading distributor of the most ...

SouthernCarlson, Inc.

Dispatch Manager

Raleigh, NC · On-site

Dispatch Manager - Full Time Location: Raleigh, NC Schedule: Monday - Friday | Full-Time Compensation: Based on experience, Salary + bonus About Us SouthernCarlson is a leading distributor of the ...

Horizon Services

Dispatch Manager

Pottstown, PA · On-site

Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. * Other duties as assigned. Competency Statement ...

Horizon Services

Dispatch Manager

Phoenixville, PA · On-site

Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. * Other duties as assigned. Competency Statement ...

Horizon Services

Dispatch Manager

Norristown, PA · On-site

Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. * Other duties as assigned. Competency Statement ...

southerncarlson

Dispatch Manager

Charlotte, NC

Dispatch Manager Location: Charlotte, NC Schedule: Monday - Friday | Full-Time Compensation: Based on experience, Salary + bonus About Us SouthernCarlson is a leading distributor of the most ...

southerncarlson

Dispatch Manager

Raleigh, NC

Dispatch Manager - Full Time Location: Raleigh, NC Schedule: Monday - Friday | Full-Time Compensation: Based on experience, Salary + bonus About Us SouthernCarlson is a leading distributor of the ...

Nationwide Video

Dispatch Manager

Wixom, MI · On-site

$28 - $33/hr

Dispatching related responsibilities include but are not limited to: * Schedule and supervise ... Basic web research & information management skills * Basic Microsoft Office skills (Excel ...

southerncarlson

Dispatch Manager

Raleigh, NC · On-site

Dispatch Manager - Full Time Location: Raleigh, NC Schedule: Monday - Friday | Full-Time Compensation: Based on experience, Salary + bonus About Us SouthernCarlson is a leading distributor of the ...

southerncarlson

Dispatch Manager

Charlotte, NC

Dispatch Manager Location: Charlotte, NC Schedule: Monday - Friday | Full-Time Compensation: Based on experience, Salary + bonus About Us SouthernCarlson is a leading distributor of the most ...

MV Transportation

Dispatcher

Phoenix, AZ

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

South San Francisco, CA · On-site

$34.12/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Redwood City, CA · On-site

$30.85/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Los Angeles, CA

$27.58/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Redwood City, CA

$30.85/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Kent, WA

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Jacksonville, FL · On-site

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Raleigh, NC · On-site

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

South San Francisco, CA

$34.12/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

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Dispatching Manager information

See salary details

$30K

$62.9K

$103.5K

How much do dispatching manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for dispatching manager in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What is the difference between Dispatching Manager vs Dispatch Coordinator?

AspectDispatching ManagerDispatch Coordinator
CredentialsExperience in logistics, possibly management certificationsRelevant logistics or transportation certifications, less managerial experience
Work EnvironmentOversees dispatch teams, manages operations, strategic planningCoordinates daily dispatch activities, communicates with drivers and clients
Employer & Industry UsageUsed in transportation, logistics, freight companiesCommon in similar industries, often as entry to mid-level role

The Dispatching Manager typically holds more experience and oversees dispatch teams and operations, focusing on strategic management. The Dispatch Coordinator handles daily dispatch activities, ensuring smooth communication between drivers and clients. Both roles are essential in logistics and transportation, but the manager role involves higher-level planning and supervision.

What is a dispatch manager's salary?

A dispatch manager's salary typically ranges from $45,000 to $75,000 annually, depending on experience, industry, and location. They often oversee scheduling, coordinate communication, and use dispatch software to manage operations, with some roles offering additional benefits or bonuses.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software to manage operations efficiently.

What are the key skills and qualifications needed to thrive as a Dispatching Manager, and why are they important?

A Dispatching Manager needs strong organizational, problem-solving, and leadership skills, typically supported by experience in logistics or transportation management. Familiarity with dispatch software, GPS tracking systems, and sometimes relevant certifications like Certified Dispatcher are important technical qualifications. Excellent communication, decision-making, and the ability to remain calm under pressure are crucial soft skills for this role. Mastery of these skills ensures efficient coordination of resources, timely deliveries, and effective team management in a dynamic environment.

What does a Dispatching Manager do?

A Dispatching Manager oversees the scheduling, coordination, and management of dispatch operations within a company, often in industries like transportation, logistics, or emergency services. Their primary role is to ensure that vehicles, staff, or resources are allocated efficiently and operations run smoothly. They supervise dispatchers, handle customer or client communication, address any operational issues, and work to meet delivery or service timelines. Additionally, Dispatching Managers may analyze performance metrics and implement improvements to optimize efficiency and service quality.

What are some common challenges faced by a Dispatching Manager, and how can they be effectively addressed?

Dispatching Managers often encounter challenges such as coordinating schedules for multiple drivers, handling last-minute route changes, and ensuring timely deliveries despite unexpected delays. To address these issues, successful Dispatching Managers utilize advanced logistics software, maintain clear communication channels with drivers and clients, and develop contingency plans for common disruptions. Building strong relationships within the team and staying adaptable are key to managing the dynamic nature of dispatch operations.

What does a dispatcher manager do?

A dispatching manager oversees the coordination and scheduling of transportation or delivery services, ensuring that vehicles and personnel are assigned efficiently. They monitor operations, communicate with drivers or team members, and use dispatch software to optimize routes and meet delivery deadlines.

What is the role of a dispatch manager?

A dispatching manager oversees the coordination and scheduling of transportation or delivery services, ensuring that vehicles and personnel are assigned efficiently to meet operational needs. They often use dispatch software, monitor routes, and communicate with drivers to optimize service and maintain safety standards.
More about Dispatching Manager jobs
What cities are hiring for Dispatching Manager jobs? Cities with the most Dispatching Manager job openings:
What are the most commonly searched types of Dispatching jobs? The most popular types of Dispatching jobs are:
What states have the most Dispatching Manager jobs? States with the most job openings for Dispatching Manager jobs include:
What job categories do people searching Dispatching Manager jobs look for? The top searched job categories for Dispatching Manager jobs are:
Dispatching Manager jobs near you
Infographic showing various Dispatching Manager job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 90% Full Time, 6% Part Time, 1% Contract, and 2% Summer. Highlights an 86% Physical, and 14% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.
Dispatch Manager

Dispatch Manager

Horizon Services

Norristown, PA • On-site

$30 - $35/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Horizon Services rating

6.7

Company rating: 6.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY

Directly supervise and coordinate the activities of customer service dispatch.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

Supervise the work of customer service/dispatch personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems.

The Dispatch Service Supervisor is responsible for developing and maintaining professional relationship with the Purchasing, Quality Control, Warehouse, branch office personnel, and customer account representatives to resolve account discrepancies or issues efficiently; and for maintaining Customer records and/or resolving customer needs and concerns.

Essential Functions Statement(s)

Supervise the work of Dispatch/Customer Service personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems.

  1. Train or instruct employees in job duties or company policies.
  2. Implement departmental policies, procedures, and standards in conjunction with management.
  3. Establish and maintain customer files and storage, as necessary.
  4. Respond to customer concern inquiries in a timely manner.
  5. Determine schedules, sequences, and assignments for work activities, based on work priority, and skill of personnel.
  6. Monitor employees' work levels and review work performance.
  7. A minimum of two years office/customer service experience
  8. A professional appearance
  9. Excellent interpersonal skills with the ability to interact with all types of customers
  10. Strong customer service attitude.
  11. Able to plan and schedule work rather than just react.
  12. Able to "think on your feet" to provide customers with needed information for their specific installation or repair.
  13. Ability to work as part of a team.
  14. Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.
  15. Other duties as assigned.

Competency Statement(s)

  1. Communication, Written - Ability to communicate in writing clearly and concisely.
  2. Analytical Skills - Ability to use thinking and reasoning to solve a problem.
  3. Communication, Oral - Ability to communicate effectively with others using the spoken word.
  4. Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
  5. Responsible - Ability to be held accountable or answerable for one's conduct.
  6. Reliability - The trait of being dependable and trustworthy.
  7. Organized - Possessing the trait of being organized or following a systematic method of performing a task.
  8. Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Loyal - The trait of feeling a duty to the employer.
  9. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
  10. Project Management - Ability to organize and direct a project to completion.
  11. Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
  12. Interpersonal - Ability to get along well with a variety of personalities and individuals.

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