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Dispatching Assistant Jobs (NOW HIRING)

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Edison, NJ In Office Position Only Position Overview We are seeking a reliable, organized, and team-oriented Dispatching Assistant to support our transportation operations team. This position serves ...

About the Role We are seeking a dedicated and detail-oriented Dispatch Assistant to join our dynamic logistics team. In this role, you will play a crucial part in ensuring the smooth and efficient ...

Dispatcher Assistant

Stockbridge, GA · On-site

$13 - $18/hr

We are seeking a dispatcher assistant to join our team! As one of our dispatcher assistants, you ... Dispatching our technicians while continuously tracking their work status and location * Managing ...

Dispatcher Assistant Location: Largo, Florida Department: Dispatch Reports to: Operations Manager Role Overview The Dispatcher assistant is a critical component of Gator Transport Group's day-to-day ...

Dispatch Office Assistant

Largo, FL

$14.50 - $19/hr

Dispatcher Assistant Location: Largo, Florida Department: Dispatch Reports to: Operations Manager Role Overview The Dispatcher assistant is a critical component of Gator Transport Group's day-to-day ...

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Strategic Dispatching: Assist the team with routing to maximize technician efficiency, prioritize high-value jobs, and minimize "empty" drive time. * Customer Advocacy: Solve problems on the fly and ...

Dispatcher Assistant Location: Largo, Florida Department: Dispatch Reports to: Operations Manager Role Overview The Dispatcher assistant is a critical component of Gator Transport Group's day-to-day ...

Service Cashier/BDC

Orlando, FL

$14 - $18.50/hr

Dispatching * Assist with other administrative duties as needed * Determine caller's needs and route to the appropriate department * Meet and greet visitors * Determine visitor's needs and contact ...

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Panther Trucking, LLC is seeking a full time Dispatcher Assistant. This is an onsite Monday-Friday position with rotating weekends, (remote on call after hour nights) and holidays. Bilingual and ...

Replace dying or depleted batteries in equipment to maintain uninterrupted operations. * Assist the Dispatcher with assigned tasks and support daily operational needs. * Report any Delivery Associate ...

Service Cashier/BDC

Orlando, FL · On-site

$14 - $18.50/hr

Dispatching * Assist with other administrative duties as needed * Determine caller's needs and route to the appropriate department * Meet and greet visitors * Determine visitor's needs and contact ...

Service Cashier/BDC

Orlando, FL

$14 - $18.50/hr

Dispatching * Assist with other administrative duties as needed * Determine caller's needs and route to the appropriate department * Meet and greet visitors * Determine visitor's needs and contact ...

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Dispatching Assistant information

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How much do dispatching assistant jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for dispatching assistant in the United States is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.36 per hour, depending on experience, location, and employer.

What does a Dispatching Assistant do?

A Dispatching Assistant supports the dispatch team by coordinating and tracking the movement of vehicles, shipments, or personnel. Their duties include communicating with drivers or field staff, updating schedules, preparing documentation, and resolving issues that may arise during transit. They play a key role in ensuring efficient operations and timely deliveries by maintaining clear records and offering logistical support. Dispatching Assistants often use specialized software to manage schedules and communicate with team members effectively.

What is an assistant dispatcher?

An assistant dispatcher supports the primary dispatcher by coordinating the scheduling and routing of vehicles or personnel. They often handle communication, maintain records, and use dispatch software to ensure efficient operations in transportation or delivery services.

What are some common challenges faced by a Dispatching Assistant, and how can I prepare for them?

Dispatching Assistants often face challenges such as handling multiple requests simultaneously, managing last-minute schedule changes, and communicating effectively with drivers and other team members under time pressure. To prepare, it's helpful to develop strong organizational skills, become comfortable with dispatch software, and practice clear, concise communication. Adapting quickly to shifting priorities and maintaining a calm, solutions-focused mindset are also valuable traits that help ensure smooth operations in a dynamic work environment.

What are the key skills and qualifications needed to thrive as a Dispatching Assistant, and why are they important?

To thrive as a Dispatching Assistant, you need strong organizational skills, attention to detail, and basic understanding of logistics principles, often supported by a high school diploma. Familiarity with dispatch software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills ensure efficient coordination of dispatch operations, timely deliveries, and effective team collaboration.

What is the role of a dispatch assistant?

A dispatch assistant supports the dispatching process by scheduling and coordinating the movement of vehicles, goods, or personnel. They communicate with drivers or team members, use dispatch software, and ensure timely delivery or service, often working in a fast-paced environment. Strong organizational and communication skills are essential for this role.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatching assistant can vary depending on the industry and location, but generally requires good organizational skills, communication abilities, and sometimes relevant certifications or experience. Entry-level positions may be easier to obtain, while more specialized roles could require additional training or industry knowledge.

What job makes $10,000 a month without a degree?

A dispatching assistant typically does not earn $10,000 a month without significant experience or working in high-volume logistics companies. Generally, roles in logistics, sales, or entrepreneurship can reach such income levels without a degree, but they often require specialized skills, certifications, or business acumen. High earnings in these fields depend on performance, industry, and sometimes commission or profit-sharing arrangements.

What is the difference between Dispatching Assistant vs Customer Service Representative?

AspectDispatching AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer logistics or transportation certificationsHigh school diploma; customer service or communication training often preferred
Work EnvironmentLogistics or transportation companies, often in office or dispatch centersRetail, call centers, or service industries, mainly in office settings
Employer & Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, hospitality, and various service sectors
Common Search & Comparison IntentUnderstanding roles in dispatch and logisticsCustomer interaction and support roles

The main difference between a Dispatching Assistant and a Customer Service Representative lies in their focus and work environment. Dispatching Assistants primarily support logistics and transportation operations, coordinating deliveries and schedules, while Customer Service Representatives handle client inquiries and support across various industries. Both roles require strong communication skills but serve different functions within their respective sectors.

What cities are hiring for Dispatching Assistant jobs? Cities with the most Dispatching Assistant job openings:
What are the most commonly searched types of Dispatching jobs? The most popular types of Dispatching jobs are:
What states have the most Dispatching Assistant jobs? States with the most job openings for Dispatching Assistant jobs include:

DISPATCHING ASSISTANT

Marvel Medical Transport

Edison, NJ • On-site

$18/hr

Full-time

Posted 20 days ago

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Job description

Pay: $19.00 per Hour

Schedule: Monday – Friday 5:00 AM - 1:30 PM

Employment Type: Full-Time

Location: Edison, NJ

In Office Position Only

Position Overview

We are seeking a reliable, organized, and team-oriented Dispatching Assistant to

support our transportation operations team. This position serves as a key point of

contact for brokers, members, and drivers, ensuring efficient communication and

smooth daily operations. The ideal candidate is comfortable multitasking in a fast-paced

environment, has strong customer service skills, and enjoys working as part of a team.


Key Responsibilities

  • Answer incoming calls from brokers, members, and drivers using a VOIP phone
  • system.
  • Assist dispatchers with assigning and scheduling transportation trips.
  • Communicate trip updates and information accurately and professionally.
  • Monitor and respond to calls, messages, and dispatch requests in a timely
  • manner.
  • Maintain accurate records and update dispatch systems as needed.
  • Coordinate with drivers and dispatch staff to resolve scheduling and operational
  • issues.
  • Provide exceptional customer service to all callers and stakeholders.
  • Support daily administrative and operational tasks as assigned.
    Qualifications
  • ï‚· Excellent communication and customer service skills.
  • ï‚· Experience with Modivcare is a PLUS
  • ï‚· Experience with Wellryde application is a PLUS
  • ï‚· Ability to multitask and prioritize in a fast-paced environment.
  • ï‚· Comfortable using computers, dispatch software, and VOIP phone systems.
  • ï‚· Strong organizational skills and attention to detail.
  • ï‚· Ability to work effectively in a team environment.
  • ï‚· Dependable, punctual, and professional.
  • ï‚· Previous dispatching, transportation, call center, or customer service experience
  • is preferred but not required
    Ideal Candidate
  • Positive attitude and willingness to learn.
  • Strong problem-solving abilities.
  • Ability to remain calm and professional under pressure.
  • Excellent phone etiquette and interpersonal skills.
  • Team-oriented mindset with a commitment to supporting daily operations.
    Compensation and Schedule
  • Pay Rate: $18.00 per hour
  • Schedule: Monday through Friday
  • Full-Time Position

Company Description

Marvel Medical Transport is a for-profit company serving the assisted transportation needs throughout Monmouth County and prescheduled appointments beyond.
Founded by a hardworking husband and wife team, Marvel provides assisted ambulatory and wheelchair transportation to area seniors and those with mobility challenges.
Well experienced in logistics, Richard drove trucks throughout the tri-state area for several years. However, it wasn't until he started servicing a VA Medical Center that he witnessed firsthand the need for more reliable and timely assisted transportation solutions. With Stephanie's experience of more than 10 years in the medical industry and an associate degree in Applied Science, the two realized the great opportunity for offering a more timely and reliable solution.
Unlike other services operating as a curb-to-curb service, Marvel is committed to safely escorting you or your loved one from residence or facility to a clean, comfortable, and modern wheelchair accessible vehicle. On arrival at your destination, trained staff will escort you to check-in.
In leveraging years of professional training and experience in the logistics and medical industries, Marvel continues to build and cultivate strategic relationships with area staff, patients, and families. Rather than focusing exclusively on volume and profits, Marvel is keenly focused on providing exceptional and timely customer service with the compassion you and your loved ones deserve.