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Dispatching Assistant Jobs (NOW HIRING)

Green County

911 Dispatcher- Full-time

Monroe, WI · On-site

$55K - $58K/yr

Dispatchers assist the public in the lobby of the Sheriff's Office. Dispatchers perform inquiries and criminal history checks for law enforcement county-wide through NCIC and NCJIS systems, collects ...

STA of New York, Inc

DISPATCHER

Rensselaer, NY

$27 - $31/hr

As a dispatcher, you will assist in developing routes and schedules for school transportation services, in addition to planning, scheduling, and coordinating charter and extracurricular trips.

Rock Service Pros

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Inside Sales & Dispatch Rep

Livonia, MI · On-site

$16 - $28/hr

Strategic Dispatching: Assist the team with routing to maximize technician efficiency, prioritize high-value jobs, and minimize "empty" drive time. * Customer Advocacy: Solve problems on the fly and ...

Student Transportation of America

DISPATCHER

Albion, NY · On-site

$24 - $28/hr

As a dispatcher, you will assist in developing routes and schedules for school transportation services, in addition to planning, scheduling, and coordinating charter and extracurricular trips.

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How much do dispatching assistant jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for dispatching assistant in the United States is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.36 per hour, depending on experience, location, and employer.

What does a Dispatching Assistant do?

A Dispatching Assistant supports the dispatch team by coordinating and tracking the movement of vehicles, shipments, or personnel. Their duties include communicating with drivers or field staff, updating schedules, preparing documentation, and resolving issues that may arise during transit. They play a key role in ensuring efficient operations and timely deliveries by maintaining clear records and offering logistical support. Dispatching Assistants often use specialized software to manage schedules and communicate with team members effectively.

What are some common challenges faced by a Dispatching Assistant, and how can I prepare for them?

Dispatching Assistants often face challenges such as handling multiple requests simultaneously, managing last-minute schedule changes, and communicating effectively with drivers and other team members under time pressure. To prepare, it's helpful to develop strong organizational skills, become comfortable with dispatch software, and practice clear, concise communication. Adapting quickly to shifting priorities and maintaining a calm, solutions-focused mindset are also valuable traits that help ensure smooth operations in a dynamic work environment.

What are the key skills and qualifications needed to thrive as a Dispatching Assistant, and why are they important?

To thrive as a Dispatching Assistant, you need strong organizational skills, attention to detail, and basic understanding of logistics principles, often supported by a high school diploma. Familiarity with dispatch software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills ensure efficient coordination of dispatch operations, timely deliveries, and effective team collaboration.

What is the difference between Dispatching Assistant vs Customer Service Representative?

AspectDispatching AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer logistics or transportation certificationsHigh school diploma; customer service or communication training often preferred
Work EnvironmentLogistics or transportation companies, often in office or dispatch centersRetail, call centers, or service industries, mainly in office settings
Employer & Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, hospitality, and various service sectors
Common Search & Comparison IntentUnderstanding roles in dispatch and logisticsCustomer interaction and support roles

The main difference between a Dispatching Assistant and a Customer Service Representative lies in their focus and work environment. Dispatching Assistants primarily support logistics and transportation operations, coordinating deliveries and schedules, while Customer Service Representatives handle client inquiries and support across various industries. Both roles require strong communication skills but serve different functions within their respective sectors.

What cities are hiring for Dispatching Assistant jobs? Cities with the most Dispatching Assistant job openings:
What are the most commonly searched types of Dispatching jobs? The most popular types of Dispatching jobs are:
What states have the most Dispatching Assistant jobs? States with the most job openings for Dispatching Assistant jobs include:
Dispatching Assistant jobs near you
Dispatch Assistant/Driver Check In (Part Time)

Dispatch Assistant/Driver Check In (Part Time)

Dayton Freight

Walton, KY

$14.50 - $17.50/hr

Part-time

Posted 29 days ago

Dayton Freight rating

9.0

Company rating: 9.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

3rd of 337 rated logistics

Job description

Overview

**This is a Part-Time position

Available Shift: 

Monday - Friday | 11:00 PM - 5:00 AM

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
Responsibilities

Dispatch Assistants are responsible for satisfying customers by providing consistent and reliable on time pick-up and delivery of shipments.

  • Assisting the Service Center Manager, Operations Manager and/or Supervisors
  • Providing assistance to Drivers
  • Preparing bills of lading and delivery receipts
  • Maintaining excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

  • Data entry
  • Answering phones
  • Freight reports
  • Driver collect reports
  • Billing and filling
Qualifications
  • Knowledge and skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has an excellent attention to detail
  • Exceptional communication and customer service skills
  • Available to work a 2nd shift schedule
Benefits
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities

**This is a Part-Time position

Employment Type: PART_TIME

What Dayton Freight employees say

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Benefits

Hours and flexibility

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