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Dispatching Assistant Jobs in Georgia (NOW HIRING)

Creative MultiCare

Dispatcher Assistant

Stockbridge, GA · On-site

$13 - $18/hr

We are seeking a dispatcher assistant to join our team! As one of our dispatcher assistants, you ... Dispatching our technicians while continuously tracking their work status and location * Managing ...

Guardian Fleet Services

Dispatcher

Mableton, GA · On-site

Maintain knowledge of service area, traffic patterns, and common locations. * Assist with after-hours or emergency dispatching as needed. * Support office operations with administrative tasks when ...

CITY EXPRESS INC

Morning Dispatcher

Marietta, GA

$18/hr

Communicate effectively with drivers, customers, and management * Assist with administrative and ... Dispatch, logistics, transportation, or customer service experience preferred but not required

CITY EXPRESS INC

Morning Dispatcher

Marietta, GA

$18/hr

Communicate effectively with drivers, customers, and management * Assist with administrative and ... Dispatch, logistics, transportation, or customer service experience preferred but not required

S&P Towing

Dispatcher

Griffin, GA · On-site

$500 - $900/wk

Must have experience Dispatching. This position offers critical support to all departments of the ... Empathy and a sincere desire to assist and prioritize the customer. * Tenacity to understand and ...

Verida Inc

Dispatch Trainer

Villa Rica, GA · On-site

... · Assist with maintaining training materials, job aids, and processing documentation. Qualifications Required Experience · 2+ years of dispatch, transportation logistics, NEMT operations, or ...

Forward Air Corporation

Dispatcher - Local

Atlanta, GA · On-site

Perform routine coordination, scheduling, and dispatching of customer freight using established ... Work collaboratively with customer service/sales to communicate shipment status and assist in ...

Forward Air

Dispatcher - Local

Atlanta, GA

Perform routine coordination, scheduling, and dispatching of customer freight using established ... Work collaboratively with customer service/sales to communicate shipment status and assist in ...

DILE Trucking LLC

Dispatcher

Atlanta, GA · On-site

Track and trace import availability and details of export bookings.? * Assist with keeping files ... Physical Requirements: Prolonged periods of sitting at a desk and working with dispatching ...

Parts Authority

Dispatcher

Atlanta, GA

Parts Authority has a team of professionally trained, experienced counter people to assist in ... The dispatcher is responsible for scheduling the drivers routes and ensuring on-time, accurate ...

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Dispatching Assistant information

What does a dispatching assistant do?

A Dispatching Assistant supports the dispatch team by coordinating and tracking the movement of vehicles, shipments, or personnel. Their duties include communicating with drivers or field staff, updating schedules, preparing documentation, and resolving issues that may arise during transit. They play a key role in ensuring efficient operations and timely deliveries by maintaining clear records and offering logistical support. Dispatching Assistants often use specialized software to manage schedules and communicate with team members effectively.

What are the key skills and qualifications needed to thrive as a dispatching assistant, and why are they important?

To thrive as a Dispatching Assistant, you need strong organizational skills, attention to detail, and basic understanding of logistics principles, often supported by a high school diploma. Familiarity with dispatch software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills ensure efficient coordination of dispatch operations, timely deliveries, and effective team collaboration.

What are some common challenges faced by a dispatching assistant, and how can I prepare for them?

Dispatching Assistants often face challenges such as handling multiple requests simultaneously, managing last-minute schedule changes, and communicating effectively with drivers and other team members under time pressure. To prepare, it's helpful to develop strong organizational skills, become comfortable with dispatch software, and practice clear, concise communication. Adapting quickly to shifting priorities and maintaining a calm, solutions-focused mindset are also valuable traits that help ensure smooth operations in a dynamic work environment.

What is the difference between Dispatching Assistant vs Customer Service Representative?

AspectDispatching AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer logistics or transportation certificationsHigh school diploma; customer service or communication training often preferred
Work EnvironmentLogistics or transportation companies, often in office or dispatch centersRetail, call centers, or service industries, mainly in office settings
Employer & Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, hospitality, and various service sectors
Common Search & Comparison IntentUnderstanding roles in dispatch and logisticsCustomer interaction and support roles

The main difference between a Dispatching Assistant and a Customer Service Representative lies in their focus and work environment. Dispatching Assistants primarily support logistics and transportation operations, coordinating deliveries and schedules, while Customer Service Representatives handle client inquiries and support across various industries. Both roles require strong communication skills but serve different functions within their respective sectors.

How much does a dispatching assistant make?

A dispatching assistant typically earns between $30,000 and $45,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. The role often requires strong organizational skills and familiarity with dispatch software or communication tools.

Is it hard to get hired as a dispatching assistant?

Getting hired as a dispatching assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software. Entry-level positions are often available, but competition can vary depending on the industry and location; relevant experience or certifications can improve chances of employment.

What is the role of a dispatching assistant?

A dispatching assistant supports the dispatching process by coordinating the scheduling and routing of vehicles or personnel, often using dispatch software or communication tools. They ensure timely delivery or service, handle communication with drivers or field staff, and maintain accurate records of dispatch activities. This role requires organizational skills and attention to detail to ensure efficient operations.

What are the most commonly searched types of Dispatching jobs in Georgia?

The most popular types of Dispatching jobs in Georgia are:

What cities in Georgia are hiring for Dispatching Assistant jobs?

Cities in Georgia with the most Dispatching Assistant job openings:

Dispatching Assistant jobs near you

Dispatcher Assistant

Creative MultiCare, LLC

Stockbridge, GA • On-site

$13 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Creative MultiCare rating

3.9

Company rating: 3.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

275th of 279 rated repair and maintenance companies

Job description

Innovate Your Career with Creative MultiCare!
At Creative MultiCare, we recognize that the success of our company, customers, and employees is intertwined. Our talented and dedicated team members are what guarantee we continue to grow and succeed. We want driven individuals who are ready to take their careers to the next level. We need people like you! At Creative MultiCare, you will be immersed in a culture where hard work and commitment are recognized and rewarded. We invest in you to ensure you become the best in the business. With us, your career will be more rewarding than ever before. Join Creative MultiCare, and let's create our future together!
Creative MultiCare is a leading provider of plumbing, resurfacing, and floor care services for managed rental homes and multi-family properties. For over 30 years, our team has been committed to providing the highest level of service to our clients. We combine cutting-edge technology with a dedication to training and quality to produce the best results available on the market today. We are service you can always depend on... It's the creative difference!
We are seeking a dispatcher assistant to join our team!
As one of our dispatcher assistants, you will be responsible for assisting your lead dispatcher in efficiently coordinating and dispatching our technicians to ensure swift and superb service for our customers.
What We Offer You:
  • Full time employment with weekly pay
  • Comprehensive insurance options including health, dental, vision, life, disability, accident, and more
  • Retirement savings plan with company match and immediate vesting
  • Paid time off (PTO) and paid holidays
  • Access to exclusive employee discounts with entertainment, travel, and major brands
  • On-the-job training for your professional development
  • Commitment to your success and professional growth

What You'll Assist With:
  • Dispatching our technicians while continuously tracking their work status and location
  • Managing the emergency service schedule, rearranging by urgency
  • Communicating with customers and technicians regarding any scheduling updates
  • Fostering and building lasting relationships with customers and technicians through outstanding service
  • Identifying customer needs and providing information and solution options through extensive knowledge of company products, services, and technician skillsets
  • Communicating professionally and conscientiously in all customer and team interactions
  • Assisting with additional administrative tasks, as needed

What You'll Need:
  • Experience in dispatching or within a similar customer service role is preferred, but not required
  • Skilled at creative problem-solving and critical analysis
  • Excellent written and verbal communication and interpersonal skills with a focus on active listening
  • Friendly demeanor with a positive go-getter personality
  • Outstanding organizational skills with a commitment to maintaining accurate records
  • Self-starter mentality with great time management skills
  • Flexibility, adaptability, and reliability on the job
  • Adept at working both independently and collaboratively within a team setting and courteously interacting with a variety of personalities
  • Eagerness to learn and apply new techniques and technologies
  • Proficiency in English, including reading, writing, understanding, and speaking
  • Capability to pass a background check

Apply now to innovate your future with Creative MultiCare!
Creative MultiCare is a member of the Creative Service Partners family of brands.

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