ZipRecruiter

Log In

1

Dispatching Assistant Jobs in Virginia (NOW HIRING)

ProspectBlue

Dispatching Assistant

Richmond, VA

$17.50 - $23/hr

Dispatching Assistant ProspectBlue is partnering with a client seeking a reliable, detail-oriented Dispatching Assistant to support daily terminal operations. This is a fast-paced role that plays a ...

tsa

Assistant Dispatcher

Virginia Beach, VA

$14.50 - $19.25/hr

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for Assistant Dispatcher . We offer competitive benefits including Health, Dental, Vision ...

tsa

Assistant Dispatcher

Virginia Beach, VA

$14.50 - $19.25/hr

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for Assistant Dispatcher . We offer competitive benefits including Health, Dental, Vision ...

Akima, LLC

Motor Vehicle Dispatcher

Falls Church, VA · On-site

... dispatching various vehicles such as passenger, cargo, and bus. * They monitor alarm systems to ... Additionally, they assist vehicle operators during breakdowns and resolve customer complaints.

Henry's Wrecker Service

Dispatcher

Alexandria, VA

$17 - $19/hr

Has mastered the Role of the Call-Taker & understands the basic procedures for towing and roadside service in order to better assist customers and dispatch effectively. Assist customers in releasing ...

City of Fairfax

Temporary Police Dispatcher

Fairfax, VA · On-site

$24/hr

... calls, dispatching the appropriate personnel to the scene of an event, and monitoring the police ... Assist with warrant control procedures, tow operations and entering data into the department ...

Henry's Wrecker Service

Dispatcher

Alexandria, VA · On-site

$17 - $19/hr

... Ø Assist customers in releasing vehicles by following all proper procedures and providing high quality customer service. Ø Follows proper phone etiquette and goes above and beyond in ...

Akumincorp

Service Dispatcher

Stony Creek, VA · On-site

$17.50 - $23.25/hr

... dispatching vendors to repair sites, and ensuring maximum customer satisfaction. The ideal ... * Assist in closing work orders, providing PO's and approving invoices for timely payment to ...

SpartanNash

Dispatcher

Bluefield, VA

$18 - $23/hr

This role is responsible for dispatching driver schedules/routes and working with customers and ... May assist with coordinating delivery changes, monitoring on-board computers, log reports and ...

SpartanNash Company

Dispatcher

Bluefield, VA · On-site

$18 - $23/hr

This role is responsible for dispatching driver schedules/routes and working with customers and ... May assist with coordinating delivery changes, monitoring on-board computers, log reports and ...

zTrip NVA

Contract Administrator & Dispatcher

Norfolk, VA · On-site

$18 - $18.01/hr

Monitor account aging and identify trends requiring attention * Assist with audits and maintain ... Associate's or Bachelor's degree, or 3+ years of experience in accounting, finance, dispatching ...

next page

Showing results 1-20

All JobsDispatching JobsDispatching Assistant JobsDispatching Assistant Jobs in Virginia

Dispatching Assistant information

What does a Dispatching Assistant do?

A Dispatching Assistant supports the dispatch team by coordinating and tracking the movement of vehicles, shipments, or personnel. Their duties include communicating with drivers or field staff, updating schedules, preparing documentation, and resolving issues that may arise during transit. They play a key role in ensuring efficient operations and timely deliveries by maintaining clear records and offering logistical support. Dispatching Assistants often use specialized software to manage schedules and communicate with team members effectively.

What is an assistant dispatcher?

An assistant dispatcher supports the primary dispatcher by coordinating the scheduling and routing of vehicles or personnel. They often handle communication, maintain records, and use dispatch software to ensure efficient operations in transportation or delivery services.

What is the highest paying dispatcher job?

The highest paying dispatcher roles are often in specialized fields such as emergency services, aviation, or freight logistics, with positions like air traffic or emergency dispatchers earning higher salaries due to required certifications and high responsibility levels. These roles typically require advanced training, security clearances, and experience in high-stakes environments.

What are some common challenges faced by a Dispatching Assistant, and how can I prepare for them?

Dispatching Assistants often face challenges such as handling multiple requests simultaneously, managing last-minute schedule changes, and communicating effectively with drivers and other team members under time pressure. To prepare, it's helpful to develop strong organizational skills, become comfortable with dispatch software, and practice clear, concise communication. Adapting quickly to shifting priorities and maintaining a calm, solutions-focused mindset are also valuable traits that help ensure smooth operations in a dynamic work environment.

What are the key skills and qualifications needed to thrive as a Dispatching Assistant, and why are they important?

To thrive as a Dispatching Assistant, you need strong organizational skills, attention to detail, and basic understanding of logistics principles, often supported by a high school diploma. Familiarity with dispatch software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills ensure efficient coordination of dispatch operations, timely deliveries, and effective team collaboration.

What is the role of a dispatch assistant?

A dispatch assistant supports the dispatching process by coordinating the scheduling and routing of vehicles or personnel, often using dispatch software or communication tools. They ensure timely delivery or service, handle communication with drivers or field staff, and maintain accurate records of dispatch activities. Strong organizational skills and attention to detail are essential for this role.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatching assistant typically requires good organizational skills, communication abilities, and sometimes prior experience or certification in logistics or transportation. The hiring process can vary depending on the employer, but strong attention to detail and familiarity with dispatch software can improve chances of employment.

What is the difference between Dispatching Assistant vs Customer Service Representative?

AspectDispatching AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer logistics or transportation certificationsHigh school diploma; customer service or communication training often preferred
Work EnvironmentLogistics or transportation companies, often in office or dispatch centersRetail, call centers, or service industries, mainly in office settings
Employer & Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, hospitality, and various service sectors
Common Search & Comparison IntentUnderstanding roles in dispatch and logisticsCustomer interaction and support roles

The main difference between a Dispatching Assistant and a Customer Service Representative lies in their focus and work environment. Dispatching Assistants primarily support logistics and transportation operations, coordinating deliveries and schedules, while Customer Service Representatives handle client inquiries and support across various industries. Both roles require strong communication skills but serve different functions within their respective sectors.

What cities in Virginia are hiring for Dispatching Assistant jobs? Cities in Virginia with the most Dispatching Assistant job openings:
Dispatching Assistant jobs near you
Dispatching Assistant

Dispatching Assistant

ProspectBlue

Richmond, VA

$17.50 - $23/hr

Other

Posted 20 days ago

Job description

Job Description Dispatching Assistant ProspectBlue is partnering with a client seeking a reliable, detail-oriented Dispatching Assistant to support daily terminal operations. This is a fast-paced role that plays a key part in keeping freight moving efficiently. The Dispatching Assistant will serve as a central point of coordination between drivers, operations staff, and customers to help ensure pickups and deliveries stay on schedule and service issues are addressed quickly.

What You'll Be Doing Assist dispatchers with daily load planning, driver assignments, and route coordination Communicate with drivers throughout the day to monitor progress, address delays, and provide updates Enter and track shipment data in the transportation management system with a high degree of accuracy Field calls and emails from customers and internal terminals regarding shipment status and delivery updates Support dock operations by helping coordinate freight flow and escalating service issues or exceptions as needed Assist with end-of-day reporting, documentation, and general dispatch/terminal support What We're Looking For Prior experience in LTL freight, logistics, transportation, or dispatch operations strongly preferred Comfortable working in a high-volume, fast-paced environment where priorities can shift quickly Strong communication skills, both written and verbal Proficiency with basic computer systems; experience with TMS, freight, or dispatch software is a plus Highly organized with the ability to manage multiple priorities at once Team-oriented mindset with a willingness to support overall terminal operations Schedule & Compensation Full-time opportunity; schedule may vary based on terminal or operational needs Flexibility for early mornings and/or weekend availability is a plus Competitive compensation based on experience

Apply