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Dispatching Manager Jobs in Kentucky (NOW HIRING)

Responsible for the day-to-day management of Flight Dispatch operations, ensuring the safe, legal, and efficient execution of flight dispatch activities. Provides operational leadership to Dispatch ...

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Proficiency in transportation management systems or dispatching software * Customer Service : Strong interpersonal skills and ability to manage time-sensitive situations * Problem Solving : Ability ...

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

The Feeder drivers will continue to report to and be managed by a management person. Can use 'Hub and Feeder Control System (HFCS)' and 'Schedule and Dispatch Editing (SADE)' programs. * Must be able ...

$70 - $95/hr

The manager will be responsible for planning, organizing and monitoring the receiving, storage and ... Oversee containerized dispatching; collaborates with drivers to ensure delivery of routes and ...

$85 - $120/hr

Manage supervisory staff and dispatch personnel. * Balance cost considerations with service quality to maintain mutually beneficial partnerships. * Maintain accurate, real-time inventory visibility ...

New

Dispatcher

Louisville, KY · On-site

$17/hr

Serve as a key point of communication between drivers, passengers, and management * Provide drivers ... Previous experience in dispatching, customer service, call center operations, transportation ...

Dispatchers serve as the central point of communication between drivers, customers, law enforcement, and company management. Key Responsibilities * Receive and prioritize incoming service calls from ...

Dispatchers serve as the central point of communication between drivers, customers, law enforcement, and company management. Key Responsibilities * Receive and prioritize incoming service calls from ...

... dispatching and scheduling expertise strongly preferred. * Experience in NEMT, EMS, or healthcare ... Manage diver schedules: Assign trips to drivers based on location, availability, vehicle type, and ...

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Dispatching Manager information

What does a dispatching manager do?

A Dispatching Manager oversees the scheduling, coordination, and management of dispatch operations within a company, often in industries like transportation, logistics, or emergency services. Their primary role is to ensure that vehicles, staff, or resources are allocated efficiently and operations run smoothly. They supervise dispatchers, handle customer or client communication, address any operational issues, and work to meet delivery or service timelines. Additionally, Dispatching Managers may analyze performance metrics and implement improvements to optimize efficiency and service quality.

What are the key skills and qualifications needed to thrive as a dispatching manager?

A Dispatching Manager needs strong organizational, problem-solving, and leadership skills, typically supported by experience in logistics or transportation management. Familiarity with dispatch software, GPS tracking systems, and sometimes relevant certifications like Certified Dispatcher are important technical qualifications. Excellent communication, decision-making, and the ability to remain calm under pressure are crucial soft skills for this role. Mastery of these skills ensures efficient coordination of resources, timely deliveries, and effective team management in a dynamic environment.

What are some common challenges faced by a dispatching manager, and how can they be effectively addressed?

Dispatching Managers often encounter challenges such as coordinating schedules for multiple drivers, handling last-minute route changes, and ensuring timely deliveries despite unexpected delays. To address these issues, successful Dispatching Managers utilize advanced logistics software, maintain clear communication channels with drivers and clients, and develop contingency plans for common disruptions. Building strong relationships within the team and staying adaptable are key to managing the dynamic nature of dispatch operations.

What is the difference between Dispatching Manager vs Dispatch Coordinator?

AspectDispatching ManagerDispatch Coordinator
CredentialsExperience in logistics, possibly management certificationsRelevant logistics or transportation certifications, less managerial experience
Work EnvironmentOversees dispatch teams, manages operations, strategic planningCoordinates daily dispatch activities, communicates with drivers and clients
Employer & Industry UsageUsed in transportation, logistics, freight companiesCommon in similar industries, often as entry to mid-level role

The Dispatching Manager typically holds more experience and oversees dispatch teams and operations, focusing on strategic management. The Dispatch Coordinator handles daily dispatch activities, ensuring smooth communication between drivers and clients. Both roles are essential in logistics and transportation, but the manager role involves higher-level planning and supervision.

What are popular job titles related to Dispatching Manager jobs in Kentucky?

For Dispatching Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Dispatching Manager jobs in Kentucky look for?

The top searched job categories for Dispatching Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Dispatching Manager jobs?

Cities in Kentucky with the most Dispatching Manager job openings:

Dispatch Manager

Erlanger, KY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Job description

Join Atlas Air Worldwide. Move the World with Us!
At Atlas Air Worldwide, we're not just an airline, we're a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we're built on a foundation of safety, service excellence, integrity, innovation, teamwork, and responsibility. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we're driven by purpose.
If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here.
Position Summary: Responsible for the day-to-day management of Flight Dispatch operations, ensuring the safe, legal, and efficient execution of flight dispatch activities. Provides operational leadership to Dispatch personnel, manages staffing and performance, oversees operational decision-making during irregular operations, and ensures compliance with established company procedures and regulatory requirements. Executes operational standards established by the Flight Dispatch Standards & Regulatory Compliance function and maintains responsibility for the Company's EWINS program.
Major Job Accountabilities:
Daily Operations
  • Manage the day-to-day Flight Dispatch operation.
  • Ensure flights are dispatched in compliance with FAA regulations, company policies, and operational requirements.
  • Provide operational leadership during irregular operations (IROPs), weather events, and operational disruptions.
  • Coordinate with Flight Operations, Crew Scheduling, Maintenance Control, System Operations Control, and other operational departments.
  • Ensure timely flight planning, flight following, and operational communications.
  • Manage the Dispatch schedule in accordance with the provisions of FAR Part 121 and CBA.
  • Administer payroll for the dispatchers.
  • Remains available for Dispatch Technical concerns as they relate to current and contracted vendors, and is available for recommendations 24/7, as required to meet the needs of the operation.

Leadership
  • Supervise Dispatch Supervisors and Dispatchers.
  • Manage staffing levels, scheduling, and shift coverage.
  • Conduct coaching, corrective action, and employee development.
  • Promote employee engagement and operational excellence.
  • Develop future operational leaders.

Operational Performance
  • Monitor daily operational performance metrics.
  • Identify operational trends and recommend improvements.
  • Ensure dispatch personnel consistently execute approved procedures.
  • Implement corrective actions identified through audits or quality reviews.

Standards Execution
  • Execute dispatch standards and procedures established by the Dispatch Standards & Regulatory Compliance organization.
  • Provide operational feedback regarding proposed policy and procedural changes.
  • Implement approved operational initiatives and technology enhancements.
  • Ensure corrective actions are effectively implemented within daily operations.

Qualifications:
  • Valid FAA Aircraft Dispatcher License
  • 1 year experience with a complex international FAR Part 121 operator.
  • Maintains Dispatcher currency as required by FAR Part 121.
  • Strong technical knowledge of aircraft performance, navigation, weather, and federal air regulations.
  • Extensive knowledge of Dispatch Operating Systems.
  • Experience with Aircraft Systems as they relate to the Dispatch function
  • Demonstrate good communication, negotiation, analytical, project/program management, problem-solving and customer service skills.
  • Must be able to handle complex human relation problems.
  • High initiative, results oriented with strong sense of urgency.
  • Must be highly organized, focused and able to multi-task and prioritize tasks with excellent attention to detail.
  • Ability to work cross-functionally with all levels of employees and management.
  • Ability to resolve conflicts and gain cooperation among competing interest groups.
  • Must have the ability to quickly learn systems, processes, and procedures.
  • Must be a team player.
  • Must be flexible, willing to work weekends and be on-call.

Applicants must be legally authorized to work in the United States. This position is not eligible for employment visa sponsorship or employer immigration support either now or in the future.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document by clicking "EEO Is The Law" .
To view our Pay Transparency Statement, please click here: Pay Transparency Statement
Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package.
Pay Range
$110,000-$127,000 USD
At Atlas Air Worldwide, we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.