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Remote Hvac Engineer Jobs in Kentucky (NOW HIRING)

KLH Engineers

Lead Mechanical Designer

Fort Thomas, KY · On-site +1

Remote-Friendly Market: All of our mechanical team members have an opportunity to serve across many ... This role involves developing and detailing layouts for HVAC systems, performing calculations, and ...

King's Daughters

Mechanic II

Ashland, KY · On-site +1

$20.75 - $27.25/hr

Job Summary Responsible for repairing and maintaining machinery and mechanical equipment such as engines, motors, pneumatic tools, conveyor systems, HVAC systems, and related machines. Ensures the ...

CREtelligent

Property Condition Assessment (PCA) - Contractor

KY · On-site +1

$21.25 - $27.25/hr

... HVAC systems, electrical systems, plumbing, and overall condition. * Identify, document, and ... Engineers, etc.) that perform the on-site property inspection, data collection, and photography of ...

Varsity Tutors

Thermodynamics Tutor

Louisville, KY · Remote

$18 - $40/hr

... HVAC systems, and materials processing applications. * Curriculum Awareness & Adaptive Instruction: Familiar with engineering thermodynamics curricula and common challenges such as distinguishing ...

Varsity Tutors

Thermodynamics Tutor

Lexington, KY · Remote

$18 - $40/hr

... HVAC systems, and materials processing applications. * Curriculum Awareness & Adaptive Instruction: Familiar with engineering thermodynamics curricula and common challenges such as distinguishing ...

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Remote Hvac Engineer information

What is a remote HVAC engineer?

A Remote HVAC Engineer designs, analyzes, and troubleshoots heating, ventilation, and air conditioning systems while working offsite. They use software to create system models, perform load calculations, and collaborate with teams via digital communication tools. Their responsibilities may also include providing technical support, optimizing energy efficiency, and ensuring compliance with industry standards. This role allows professionals to work from home or a remote location while supporting projects in various industries such as commercial, residential, or industrial HVAC systems.

What are the key skills and qualifications needed to thrive as a remote HVAC engineer?

To thrive as a Remote HVAC Engineer, you need a solid background in HVAC system design, troubleshooting, and maintenance, typically supported by a relevant engineering degree or equivalent technical training. Familiarity with industry-standard design software (such as AutoCAD or Revit), remote monitoring tools, and certifications like EPA 608 or LEED is essential. Strong problem-solving skills, self-motivation, and effective communication are key soft skills in a remote environment. These abilities ensure you can independently diagnose issues, collaborate virtually with teams, and deliver high-quality solutions across various sites.

What does a remote HVAC engineer do?

As a Remote HVAC Engineer, your day often involves analyzing system performance data, remotely diagnosing issues, and creating or adjusting HVAC designs using specialized software. You may participate in virtual meetings with clients, architects, and onsite technicians, providing technical guidance, training, or resolving escalated problems. Collaboration tools and cloud-based project management platforms are commonly used, and you can expect to juggle multiple projects, deadlines, and client communications. This role offers the flexibility of working from your preferred location while still being deeply involved in project decision-making and ongoing operations.

What are the most commonly searched types of Hvac Engineer jobs in Kentucky? The most popular types of Hvac Engineer jobs in Kentucky are:
What are popular job titles related to Remote Hvac Engineer jobs in Kentucky? For Remote Hvac Engineer jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Hvac Engineer jobs in Kentucky look for? The top searched job categories for Remote Hvac Engineer jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Hvac Engineer jobs? Cities in Kentucky with the most Remote Hvac Engineer job openings:
Remote Hvac Engineer jobs near you
Infographic showing various Remote Hvac Engineer job openings in Kentucky as of July 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% Remote job distribution.

Technical Support Specialist - HVAC - REMOTE

GE Appliances

Louisville, KY • Remote

Full-time

Posted 8 days ago

Job description

At GE Appliances, a Haier company, we come together to make "good things, for life."As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way.We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities:we come together,we always look for a better way, andwe create possibilities.

Interested in joining us on our journey?

As a Technical Support Specialist with GE Appliances' Air & Water Ecosystem, you'll be responsible for delivering first-contact technical support to contractors, end users, and distributor partners across Air & Water product lines (e.g., residential HVAC, light commercial systems, VRF). This role provides timely troubleshooting assistance, interprets system data, and guides customers through structured resolution steps using established tools and technical resources. The position requires independent problem-solving, effective communication, and accurate case documentation to support efficient issue resolution and high-quality customer experience, while escalating more complex issues to advanced technical teams as needed.PositionTechnical Support Specialist - HVAC - REMOTELocationUSA, Louisville, KYHow You'll Create Possibilities

Essential Duties & Responsibilities

  • Provide timely, accurate, and professional technical support via phone and email to contractors, end users, and distributor partnersfor a range of products (e.g. residential HVAC, light commercial systems, VRF),ensuring high-quality customer experience.

  • Diagnose and troubleshoot product issues acrossproduct systemsthrough structured resolution steps.

  • Interpret system feedback and operating data(e.g.,error codes, fault histories, control board indicators, and reported performance conditions)to support accurate issue identification.

  • Utilize GE Appliances/Haier tools and platforms (e.g., TD-03, SmartHQ, or equivalent) to review system data and identify potential performance issues to support troubleshooting.

  • Provide technical documentation and guidance, including wiring diagrams, submittals, capacity tables, installation instructions, and control configuration support.

  • Assist customers with installation, startup, and operational questions within a remote support environment, ensuring adherence to product specifications and best practices.

  • Escalate complex or unresolved issues to Product Specialists or Engineering teams, providing clear and thorough documentation of troubleshooting steps and findings.

  • Collaborate cross-functionally with Service, Engineering, Manufacturing, and Parts teams to support issue resolution and information sharing.

  • Maintain accurate and detailed case records, including reported symptoms, diagnostic steps performed, data reviewed, and final resolution or escalation path.

  • Demonstrate self-directed problem-solving by leveraging technical documentation, knowledge bases, and internal tools prior to escalation.

  • Ensure case documentation supports cross-functional visibility and efficient escalation.

What You'll Bring to Our Team

PositionCompetencies(RequiredKnowledge, Skills, & Abilities)

  • Independent Task Execution:Demonstrates the ability to work independently under general supervision to manage inbound technical support cases, prioritize workload, and support timely and accurate resolution of customer issues.

  • Technical Problem Solving:Applies practical knowledge of HVAC systems to diagnose and resolve customer issues, utilizing structured troubleshooting methods, system data, and available tools to address moderately difficult, non-complex problems.

  • Customer-Focused Communication:Effectively communicates technical information to contractors, distributors, and end users, translating complex concepts into clear, actionable guidance to support issue resolution and customer understanding.

  • Applied Technical Knowledge:Utilizes working knowledge of residential and light commercial HVAC systems, including system components, controls, and diagnostics, to support installation, startup, and operational inquiries.

  • Systems and Data Utilization:Leverages case management systems and diagnostic tools to document cases, review system data, and support data-informed troubleshooting and resolution processes.

  • Time and Priority Management:Effectively manages multiple tasks and competing priorities in a fast-paced environment, ensuring responsiveness and adherence to service level expectations.

  • Collaboration and Escalation:Recognizes when issues exceed scope and appropriately escalates to advanced technical teams, providing clear and structured documentation to support efficient resolution.

  • Adaptability and Continuous Learning:Demonstrates flexibility in adapting to new products, tools, and processes, while actively building technical knowledge and improving troubleshooting effectiveness over time.

  • Systems Skills:Case management systems (e.g., Salesforce or equivalent); Microsoft Office (Excel, Word, Outlook); Standard business systems and data entry tools

  • Language Skills:Bi-lingual fluency in English/Spanish or English/French (only required if hired as bi-lingual support)

PreferredCompetencies

  • Advanced Technical Exposure:Demonstrates familiarity with light commercial HVAC systems, VRF technologies, and inverter-driven equipment, enabling more efficient troubleshooting and customer support.

  • Diagnostic Tools Proficiency:Applies experience using manufacturer-specific diagnostic tools and connected platforms (e.g., TD-03, SmartHQ) to interpret system data and identify performance issues.

  • Technical Support Environment Experience:Brings experience from a technical call center or customer support setting, with the ability to manage high call volumes while maintaining service quality.

  • Multilingual Communication:Utilizes bilingual language skills (e.g., English/Spanish or English/French) to effectively support a broader customer base.

  • Technical Documentation:Demonstrates the ability to clearly document troubleshooting steps, system data, and resolutions in a structured manner to support case tracking and knowledge sharing.

  • Systems Skills:GE Appliances/Haier diagnostic platforms (e.g., TD-03, SmartHQ); HVAC diagnostic or connected equipment platforms ; Case documentation and reporting tools

Educational and Experiential Background

  • High School Diploma or equivalent required

  • Minimum of 3 years of experience in HVAC installation, service, or technical support (residential and/or light commercial preferred)

  • Experience using computer systems and standard business applications

Preferred Education/Experience

  • Technical degree, certification, or related HVAC training

  • Experience supporting light commercial HVAC equipment (e.g., rooftop units, packaged systems)

  • Familiarity with VRF systems, inverter-driven technologies, and advanced controls

  • Experience using manufacturer diagnostic tools or connected platforms for troubleshooting and system analysis

  • Prior experience in a technical call center or customer support environment

Working Conditions& Travel Requirements

  • Working conditions aretypicalfor an office environment.

  • Occasionalweekend/evening work may be required.

  • 0% ongoing travel; occasional conferencing and/or external training attendance may be required.

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail toask.recruiting@geappliances.com

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