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Dispatching Manager Jobs in Missouri (NOW HIRING)

ACERTUS

OTR Dispatch Manager

Saint Louis, MO · On-site

$60K - $70K/hr

The OTR Dispatch Manager is responsible for overseeing daily dispatch operations to ensure the efficient and timely movement of vehicles across the transportation network. This role manages dispatch ...

ACERTUS

OTR Dispatch Manager

Saint Louis, MO · On-site

$60K - $70K/yr

The OTR Dispatch Manager is responsible for overseeing daily dispatch operations to ensure the efficient and timely movement of vehicles across the transportation network. This role manages dispatch ...

Prime, Inc.

Night Fleet Dispatch

Springfield, MO · Hybrid

Analyze dispatch information to ensure ability of driver to meet service standards. * Monitor ... Complete continuing training as directed by management. * Practice Company Core Values. Overnight ...

Prime, Inc.

Night Fleet Dispatch

Springfield, MO · On-site

Analyze dispatch information to ensure ability of driver to meet service standards. * Monitor ... Complete continuing training as directed by management. * Practice Company Core Values. Overnight ...

Prime, Inc.

Night Fleet Dispatch

Springfield, MO · Hybrid

Analyze dispatch information to ensure ability of driver to meet service standards. * Monitor ... Complete continuing training as directed by management. * Practice Company Core Values. Overnight ...

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Dispatching Manager information

What is the difference between Dispatching Manager vs Dispatch Coordinator?

AspectDispatching ManagerDispatch Coordinator
CredentialsExperience in logistics, possibly management certificationsRelevant logistics or transportation certifications, less managerial experience
Work EnvironmentOversees dispatch teams, manages operations, strategic planningCoordinates daily dispatch activities, communicates with drivers and clients
Employer & Industry UsageUsed in transportation, logistics, freight companiesCommon in similar industries, often as entry to mid-level role

The Dispatching Manager typically holds more experience and oversees dispatch teams and operations, focusing on strategic management. The Dispatch Coordinator handles daily dispatch activities, ensuring smooth communication between drivers and clients. Both roles are essential in logistics and transportation, but the manager role involves higher-level planning and supervision.

What is a dispatch manager's salary?

A dispatch manager's salary typically ranges from $45,000 to $75,000 annually, depending on experience, industry, and location. They often oversee scheduling, coordinate communication, and use dispatch software to manage operations, with some roles offering additional benefits or bonuses.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software to manage operations efficiently.

What are the key skills and qualifications needed to thrive as a Dispatching Manager, and why are they important?

A Dispatching Manager needs strong organizational, problem-solving, and leadership skills, typically supported by experience in logistics or transportation management. Familiarity with dispatch software, GPS tracking systems, and sometimes relevant certifications like Certified Dispatcher are important technical qualifications. Excellent communication, decision-making, and the ability to remain calm under pressure are crucial soft skills for this role. Mastery of these skills ensures efficient coordination of resources, timely deliveries, and effective team management in a dynamic environment.

What does a Dispatching Manager do?

A Dispatching Manager oversees the scheduling, coordination, and management of dispatch operations within a company, often in industries like transportation, logistics, or emergency services. Their primary role is to ensure that vehicles, staff, or resources are allocated efficiently and operations run smoothly. They supervise dispatchers, handle customer or client communication, address any operational issues, and work to meet delivery or service timelines. Additionally, Dispatching Managers may analyze performance metrics and implement improvements to optimize efficiency and service quality.

What are some common challenges faced by a Dispatching Manager, and how can they be effectively addressed?

Dispatching Managers often encounter challenges such as coordinating schedules for multiple drivers, handling last-minute route changes, and ensuring timely deliveries despite unexpected delays. To address these issues, successful Dispatching Managers utilize advanced logistics software, maintain clear communication channels with drivers and clients, and develop contingency plans for common disruptions. Building strong relationships within the team and staying adaptable are key to managing the dynamic nature of dispatch operations.

What does a dispatcher manager do?

A dispatching manager oversees the coordination and scheduling of transportation or delivery services, ensuring that vehicles and personnel are assigned efficiently. They monitor operations, communicate with drivers or team members, and use dispatch software to optimize routes and meet delivery deadlines.

What is the role of a dispatch manager?

A dispatching manager oversees the coordination and scheduling of transportation or delivery services, ensuring that vehicles and personnel are assigned efficiently to meet operational needs. They often use dispatch software, monitor routes, and communicate with drivers to optimize service and maintain safety standards.
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What job categories do people searching Dispatching Manager jobs in Missouri look for? The top searched job categories for Dispatching Manager jobs in Missouri are:
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Dispatching Manager jobs near you
Infographic showing various Dispatching Manager job openings in Missouri as of July 2026, with employment types broken down into 91% Full Time, 5% Part Time, 1% Temporary, 2% Contract, and 1% Summer. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Lead Dispatch Manager

Tri-State Enterprises, Inc

Saint Louis, MO • On-site

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Tri-State Enterprises, Inc. rating

6.0

Company rating: 6.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

340th of 408 rated retail wholesalers

Job description

Company Overview
Driven Distribution Group is the holding company of Tri-State Enterprises, Inc. and Chicago Parts & Sound, LLC. As a leading automotive aftermarket distribution company, Driven Distribution Group is committed to delivering exceptional service, operational excellence, and strong partnerships with our customers, suppliers, and employees. We are building a high-performance culture grounded in our Core Values: Do the Right Thing, Reach for Greatness, Initiate Positivity, Value Teamwork, and Embrace Feedback-which guide everything we do.Position Summary
The Lead Dispatcher (Route Delivery) oversees daily dispatch operations in a fast-paced, high-volume automotive aftermarket distribution environment. This role is critical in ensuring timely and accurate deliveries to commercial and retail customers while providing guidance and support to dispatchers and drivers, and serving as a key customer liaison to support strong relationships and service excellence. The Lead Dispatcher (Route Delivery) plays a key role in route planning, communication, safety coaching, and operational problem-solving to support business goals, while also proactively engaging with customers through regular visits and communication to understand their needs, address service concerns, and ensure a high level of satisfaction. In addition, this position requires maintaining an active DOT medical card, as the Lead Dispatcher serves as a relief driver when operational needs arise.
Key Responsibilities
  • Oversee daily dispatch operations, ensuring delivery routes are efficient and on schedule.
  • Assign delivery routes in compliance with DOT regulations and company policies.
  • Serve as the primary contact for drivers, addressing route changes, customer needs, and vehicle issues in real time.
  • Monitor route progress using dispatch systems and GPS tools.
  • Coordinate with sales, warehouse, and customer service teams to align delivery priorities.
  • Oversee cross-dock transfers to support efficient logistics operations.
  • Train and mentor dispatchers and drivers on safety protocols, route efficiency, and customer service best practices.
  • Help monitor vehicle maintenance and service needs, ensuring timely communication with relevant teams to maintain fleet readiness.
  • Support driver safety by coaching on unsafe behaviors identified through monitoring systems such as Lytx, reinforcing safe driving practices.
  • Maintain accurate knowledge of delivery areas, route schedules, and inventory systems.
  • Assist with manual and software-based route optimization.
  • Serve as a relief driver as needed, maintaining compliance with all DOT driver requirements.
  • Escalate equipment or staffing issues and collaborate on resolution planning.
  • Track and report on KPIs such as delivery timeliness, route completion rates, and customer satisfaction.
  • Address and resolve customer service issues promptly, collaborating with internal teams to implement corrective actions and prevent recurrence.
  • Build and maintain strong customer relationships through regular in-person visits and scheduled phone communication.
  • Proactively engage with customers to understand their delivery expectations, operational challenges, and service requirements.
  • Perform other duties as assigned.

Required Qualifications
  • High school diploma or equivalent.
  • 3+ years of dispatch or logistics experience, ideally in the automotive aftermarket or parts distribution industry.
  • Proficiency in routing or fleet management software.
  • Strong leadership, communication, and organizational skills.
  • Ability to thrive in a fast-paced, deadline-driven environment.
  • Flexible to work varied schedules, including weekends and holidays.
  • Valid driver's license and active DOT medical card (required to perform relief driver responsibilities
Preferred Qualifications
  • Experience in the automotive aftermarket or parts distribution industry.
  • Experience with inventory and order management systems (e.g., Epicor, SAP, or similar).
  • Bilingual (English/Spanish) a plus.
  • Knowledge of DOT regulations and vehicle compliance requirements.
Core Competencies
  • Route & Time Management
  • Team Leadership
  • Communication
  • Problem-Solving
  • Customer Service Orientation
  • Regulatory Compliance
  • Adaptability
Work Environment and Physical Demands
  • Ability to operate company delivery vehicles in compliance with DOT regulations.
  • Must maintain an active DOT medical card and meet all physical standards required for commercial driving.
  • Ability to sit for extended periods while dispatching or driving routes.
  • Ability to lift, carry, and move packages up to 50 lbs. (or company standard) as part of relief driver duties.
  • Work in a fast-paced, high-volume distribution environment with exposure to warehouse and outdoor conditions.
Additional Requirements
  • Candidates must meet employment eligibility requirements as established by U.S. federal law.
  • Employment is contingent upon a conditional offer and the successful completion of a background check and, where permitted by law, a drug screening.
Compensation & Benefits
Driven Distribution Group offers competitive pay and a comprehensive benefits package, including:
  • Health, dental, and vision insurance
  • Flexible Spending Accounts
  • Basic Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Voluntary Life and AD&D Insurance
  • Short-Term Disability (STD)
  • Voluntary Benefits
  • Paid Parental Leave
  • Employee Assistance Program
  • Employee Referral Program
  • 401(k) with company match
  • Paid time off (PTO), sick leave, and holidays
  • Safety shoe reimbursement program
  • Employee discount program for auto parts
Reasonable Accommodations
Driven Distribution Group is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Other Duties
This job description highlights the primary responsibilities of the role but is not intended to cover every task. Duties, responsibilities, and activities may be adjusted from time to time to support business needs, consistent with applicable laws.
Equal Employment Opportunity
We are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by law. We are committed to providing a workplace that is inclusive, respectful, and supportive for all employees.
Texting Privacy Policy and Information:
  • Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
  • Message frequency will vary depending on the application process.
  • Msg & data rates may apply.
  • OPT out at any time by texting "Stop".

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