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Dispatching Manager Jobs in Missouri (NOW HIRING)

SA Recycling

Dispatcher

Saint Louis, MO

As a Dispatcher you will manage shipment schedules, assign and dispatch drivers for load pick up and/or deliveries, plan routes, and prove rate quotes and analysis while keeping a high levels of ...

SA Recycling

Dispatcher

Saint Louis, MO · On-site

As a Dispatcher you will manage shipment schedules, assign and dispatch drivers for load pick up and/or deliveries, plan routes, and prove rate quotes and analysis while keeping a high levels of ...

A.B May

Dispatcher

Kansas City, MO · On-site

$20/hr

The Dispatcher plays a critical role in ensuring an excellent customer experience by assigning and managing work orders using a "max capacity" philosophy. This position supports technicians in the ...

A.B May

Dispatcher

Kansas City, MO · On-site

$22/hr

The Dispatcher plays a critical role in ensuring an excellent customer experience by assigning and managing work orders using a "max capacity" philosophy. This position supports technicians in the ...

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Dispatching Manager information

What is the difference between Dispatching Manager vs Dispatch Coordinator?

AspectDispatching ManagerDispatch Coordinator
CredentialsExperience in logistics, possibly management certificationsRelevant logistics or transportation certifications, less managerial experience
Work EnvironmentOversees dispatch teams, manages operations, strategic planningCoordinates daily dispatch activities, communicates with drivers and clients
Employer & Industry UsageUsed in transportation, logistics, freight companiesCommon in similar industries, often as entry to mid-level role

The Dispatching Manager typically holds more experience and oversees dispatch teams and operations, focusing on strategic management. The Dispatch Coordinator handles daily dispatch activities, ensuring smooth communication between drivers and clients. Both roles are essential in logistics and transportation, but the manager role involves higher-level planning and supervision.

What are the key skills and qualifications needed to thrive as a dispatching manager?

A Dispatching Manager needs strong organizational, problem-solving, and leadership skills, typically supported by experience in logistics or transportation management. Familiarity with dispatch software, GPS tracking systems, and sometimes relevant certifications like Certified Dispatcher are important technical qualifications. Excellent communication, decision-making, and the ability to remain calm under pressure are crucial soft skills for this role. Mastery of these skills ensures efficient coordination of resources, timely deliveries, and effective team management in a dynamic environment.

What does a dispatching manager do?

A Dispatching Manager oversees the scheduling, coordination, and management of dispatch operations within a company, often in industries like transportation, logistics, or emergency services. Their primary role is to ensure that vehicles, staff, or resources are allocated efficiently and operations run smoothly. They supervise dispatchers, handle customer or client communication, address any operational issues, and work to meet delivery or service timelines. Additionally, Dispatching Managers may analyze performance metrics and implement improvements to optimize efficiency and service quality.

What are some common challenges faced by a dispatching manager, and how can they be effectively addressed?

Dispatching Managers often encounter challenges such as coordinating schedules for multiple drivers, handling last-minute route changes, and ensuring timely deliveries despite unexpected delays. To address these issues, successful Dispatching Managers utilize advanced logistics software, maintain clear communication channels with drivers and clients, and develop contingency plans for common disruptions. Building strong relationships within the team and staying adaptable are key to managing the dynamic nature of dispatch operations.
What are popular job titles related to Dispatching Manager jobs in Missouri? For Dispatching Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Dispatching Manager jobs in Missouri look for? The top searched job categories for Dispatching Manager jobs in Missouri are:
What cities in Missouri are hiring for Dispatching Manager jobs? Cities in Missouri with the most Dispatching Manager job openings:
Dispatching Manager jobs near you
Infographic showing various Dispatching Manager job openings in Missouri as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

St. Louis, MO (Main - Ops Assistant Manager of Dispatch and Customer Service)

Buckled In

Saint Louis, MO • On-site

$27/hr

Other

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

Location - Remote
What's in it for you (benefits will vary if not hired for full-time permanent):
  • Health insurance
  • PTO (Minimum 120 hours per year)
  • 13 Paid company-wide Holidays
    • Please note that you may occasionally be required to work on some of the standard paid holidays (e.g. Labor Day or MLK Day) if we have routes running, but you will be compensated by being able to take a day off of your choosing at a later time
  • 401k plan
  • An annual $250 stipend to support any home office needs
  • Competitive salary, commensurate with experience
  • Work in an inclusive, caring and values driven environment
  • Make a critical difference for children, families and educators

Weekly Hours: 40 Hours/Week
General Shift Hours:
Buckled In's Assistant Manager of Operations: Dispatch and Customer Service will join a high-growth small business and play a critical role in helping us to ensure exceptional daily service for hundreds of children and dozens of school districts, as well as a fulfilling employment experience for our drivers and supporting staff. This is a fast-paced, high volume, customer-facing role.
To achieve these objectives, we are seeking a values-aligned, goal-driven, and enthusiastic Operations Assistant Manager who is comfortable in a remote small business environment. This person should be a proven leader, possess a high standard of excellence, exhibit strong analytical thinking, have exceptional written and verbal communication skills, and demonstrate a deep connection to our mission of providing access to opportunity for all students.
The Assistant Manager of Dispatch is responsible for helping lead the live execution side of operations. This role supports coordinators/dispatchers, manages escalations, helps ensure rides are actively covered and monitored, and serves as a go-to leader during on-call shifts. This person helps drive strong service recovery, clear communication, urgency, and consistency during real-time operations.
This position reports to the regional Operations Manager, and you will collaborate regularly with your regional team, other assistant managers, and the operations team as a whole. This position does not currently have direct reports.
Who you are:
  • Inspired by our mission and values
  • Able to exhibit our company competencies at the manager level (review by clicking here)
  • Calm under pressure and high-volume work
  • Highly decisive
  • Comfortable with ambiguity and an ever-changing environment
  • Comfortable with navigating multiple online platforms
  • Results-driven, with a desire to meet and exceed metrics
  • Calm but urgent problem-solver; sees solutions where others see problems
  • Strong attention to detail and impeccable follow-through
  • A strong culture leader, fostering a healthy, positive work environment
  • Highly resourceful and takes initiative; calmly but urgently finds ways over, around, and through obstacles in order to achieve quantitative goals
  • Energetic, enthusiastic, connector who forms relationships and earns genuine trust quickly, even when working with a diverse, distributed team and customers

What you'll do:
  • Serve as a go-to dispatch lead; provide leadership, guidance, and escalation assistance to the dispatch team
  • Help oversee real-time daily service execution to ensure students are covered and issues are addressed quickly and appropriately
  • Support, coach, and help develop coordinators/dispatchers in areas such as sub finding, communication, ride monitoring, prioritization, and escalation handling
  • Step into complex or high-risk situations involving late rides, no-shows, unresponsive drivers, service disruptions, parent concerns, and district escalations
  • Help ensure timely, professional communication with guardians, drivers, districts, and internal teams during active issues
  • Monitor live service trends and recurring breakdowns, and identify opportunities to improve dispatch workflows, communication, and response times
  • Partner with regional Operations Managers to support strong on-time performance, ride fulfillment, and customer experience
  • Help reinforce expectations, accountability, and consistency across dispatch processes and service recovery
  • Collaborate with routing, compliance, ROC, and other operations team members to resolve service issues and support daily success
  • Use data, trends, and day-to-day observations to identify operational risks and recommend process improvements

Required Qualifications
  • Read, write and speak English at a proficient level
  • At least 18 years old
  • Have a working computer with a camera and microphone
  • Have a reliable internet connection
  • 1+ years of leadership experience
  • Exhibits all competencies up to Assistant Manager level on Core Competencies

Preferred qualifications:
  • Strong knowledge of pupil transportation industry processes and regulations
  • Experience in high volume calls and text response
  • Experience in customer service
  • 1 year of full-time remote work experience (remote experience related to COVID or hybrid do not meet this criteria )

Apply