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Dispatch Support Representative Jobs (NOW HIRING)

CareOne

Customer Support Representative - CS

Houston, TX · On-site

$16.25 - $20.75/hr

The Customer Support Representative will be responsible for, but not limited to: * Opening ... Enter service calls in tracking software, page service calls in tracking software and dispatch ...

Streamline

Customer Support Representative

Durham, NC · On-site

$14.50 - $19.75/hr

Customer Support Representative Streamline Services, a leading HVAC, Plumbing, and Electrical ... What You Need: * 1+ year of experience in a customer-facing role (Dispatching a plus!) * High ...

CareOne

Customer Support Representative - CS

Houston, TX · On-site

$15.25 - $19.50/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... Enter service calls in tracking software, page service calls in tracking software and dispatch ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... Enter service calls in tracking software, page service calls in tracking software and dispatch ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... Enter service calls in tracking software, page service calls in tracking software and dispatch ...

Centurylink

Tech Support Representative

Des Moines, IA · On-site

Technical Support Representative CenturyLink is seeking upbeat customer service contact center ... Schedules a technician dispatch for on-site service calls when necessary. * Escalates appropriate ...

CenturyLink

Tech Support Representative

Des Moines, IA · On-site

Technical Support Representative CenturyLink is seeking upbeat customer service contact center ... Schedules a technician dispatch for on-site service calls when necessary. * Escalates appropriate ...

Rain For Rent

Operations Support Rep

Riverside, CA · On-site

$23 - $28/hr

Operations Support Rep - Acting as a liaison between the Operational and Administrative business ... Gather, audit, and submit DOT logs and Trip & Dispatch Reports. * Generate Purchase Orders for ...

Rain For Rent

Operations Support Rep

Midland, TX · On-site

Operations Support Rep - Acting as a liaison between the Operational and Administrative business ... Gather, audit, and submit DOT logs and Trip & Dispatch Reports. * Generate Purchase Orders for ...

Rain for Rent

Operations Support Rep

Midland, TX · On-site

Operations Support Rep - Acting as a liaison between the Operational and Administrative business ... Gather, audit, and submit DOT logs and Trip & Dispatch Reports. * Generate Purchase Orders for ...

Rain For Rent

Operations Support Rep

Riverside, CA · On-site

$23 - $28/hr

Operations Support Rep - Acting as a liaison between the Operational and Administrative business ... Gather, audit, and submit DOT logs and Trip & Dispatch Reports. * Generate Purchase Orders for ...

Rain For Rent

Operations Support Rep

Midland, TX · On-site

Description Operations Support Rep - Acting as a liaison between the Operational and Administrative ... Gather, audit, and submit DOT logs and Trip & Dispatch Reports. * Generate Purchase Orders for ...

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Dispatch Support Representative information

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$37

How much do dispatch support representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for dispatch support representative in the United States is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $33.17 per hour, depending on experience, location, and employer.

What is a dispatch support representative?

A Dispatch Support Representative is a professional who assists with coordinating and managing the movement of goods, services, or personnel for an organization. Their primary responsibilities include communicating with drivers or field staff, scheduling dispatches, tracking deliveries or service appointments, and resolving any logistical issues that may arise. They play a key role in ensuring operations run smoothly and efficiently by providing timely support and accurate information. Strong organizational, communication, and problem-solving skills are essential in this role.

What are the key skills and qualifications needed to thrive as a dispatch support representative?

To thrive as a Dispatch Support Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and proficiency in office applications like Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are vital soft skills. These competencies ensure efficient coordination of resources, timely response to service requests, and a high level of customer satisfaction.

How does a dispatch support representative typically collaborate with drivers and other team members to ensure efficient operations?

As a Dispatch Support Representative, you will frequently coordinate with drivers, logistics coordinators, and customer service teams to ensure timely and accurate deliveries. This includes real-time communication with drivers to address route changes, delays, or emergencies, and updating relevant parties about shipment statuses. Effective collaboration often involves using dispatch management software and maintaining clear, concise communication to resolve any issues quickly. Building strong working relationships within the team is key to minimizing disruptions and maintaining high service standards.

What is the difference between Dispatch Support Representative vs Customer Service Representative?

AspectDispatch Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer certifications in logistics or communicationHigh school diploma; customer service training often preferred
Work EnvironmentLogistics or transportation companies; office or call centerRetail, telecom, or service industries; office or call center
Employer & Industry UsageTransportation, delivery, logistics companiesVarious industries including retail, telecom, hospitality
Common Search & Comparison IntentUnderstanding roles in logistics and dispatchCustomer interaction and support roles

The Dispatch Support Representative primarily focuses on coordinating and supporting transportation or delivery operations, often working closely with drivers and logistics teams. In contrast, a Customer Service Representative handles customer inquiries, complaints, and support across various industries. While both roles involve communication skills and call center environments, their core responsibilities and industry focus differ significantly.

What cities are hiring for Dispatch Support Representative jobs?

Cities with the most Dispatch Support Representative job openings:

What states have the most Dispatch Support Representative jobs?

States with the most job openings for Dispatch Support Representative jobs include:

What are popular job titles related to Dispatch Support Representative jobs?

For Dispatch Support Representative jobs, the most frequently searched job titles are:

Dispatch Support Representative jobs near you
Infographic showing various Dispatch Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,151 per year, or $24.1 per hour.

Flight Coordinator/Dispatch

Newport News, VA • On-site

Aery Aviation LLC
Aviation • 11 - 50 employees
Learn more about Aery Aviation LLCexternal

$25 - $28/hr

Part-time

Re-posted 6 days ago

Job description

About the role
The Part-Time Flight Coordinator/Dispatch Support role will assist Aery Aviation's flight operations and charter coordination team during high-volume operational periods. This position supports day-to-day dispatch activities, flight following, reporting, and administrative operational tasks while helping maintain operational efficiency and exceptional customer service. The ideal candidate is detail-oriented, organized, proactive, and is capable of thriving in a fast-paced aviation environment.
This is a part-time position averaging approximately 20 hours per week, with scheduling flexibility based on operational needs.
What You Will Be Doing
  • Customer Interaction and Service Excellence
    • Operational Support: Assist the dispatch and charter coordination team with inbound customer and passenger communications during peak operational periods.
    • Customer Service: Provide professional and timely communication to clients, crews, and vendors while maintaining Aery Aviation's commitment to exceptional service.
    • Administrative Assistance: Support dispatchers with follow-up communications, trip confirmations, document organization, and operational coordination tasks.
  • Flight Coordination and Operational Efficiency
    • Flight Following: Assist with active flight monitoring, status tracking, and operational updates to ensure smooth trip execution.
    • Operational Support: Help coordinate flight logistics including fuel requests, hotel accommodations, catering, permits, and ground handling arrangements as directed by the operations team.
    • Reporting & Documentation: Assist with operational reporting, trip reconciliation, record keeping, and administrative backlog tasks to help maintain organized and compliant operations.
    • Compliance Awareness: Support dispatch operations in accordance with FAR 135 regulations and Aery Aviation SOPs under the direction of the OCC leadership team.
  • Dispatch and Administrative Support
    • High-Volume Coverage: Provide additional dispatch support coverage during busy operational periods, schedule disruptions, weather events, and increased trip activity.
    • Data Entry & Systems Management: Assist with updating and maintaining operational systems including FOS/NT, scheduling platforms, and internal reporting tools.
    • Team Assistance: Support the primary dispatch team with general operational tasks, coordination efforts, and office support responsibilities as needed.
  • Vendor and Operational Coordination
    • Vendor Communication: Coordinate with vendors for trip support services including fuel, hotels, catering, transportation, and ground handling.
    • Invoice & Documentation Assistance: Help organize vendor invoices, receipts, and operational records for management review and processing.
  • Company Representation and Team Support
    • Professionalism: Maintain a positive and professional attitude while supporting internal departments, flight crews, and external partners.
    • Operational Teamwork: Contribute to a collaborative operations environment focused on efficiency, safety, and customer satisfaction.

You Must Have
  • Previous dispatch, EMS, aviation, or operations experience preferred.
  • Strong organizational and communication skills.
  • Ability to multi-task in a fast-paced operational environment.
  • Flexible availability to assist during peak operational periods, including occasional evenings, weekends, or holidays as needed.
  • Reliable transportation.
  • Experience with FOS/NT or relevant scheduling and dispatching software preferred.
  • Aviation dispatch license or pilot's license preferred but not required.
  • Knowledge of FARs related to Part 91 or Part 135 operations preferred. Ability to work from the corporate flight operations office and remotely when operationally necessary.

Aery Aviation job descriptions are meant as summarizations only. They do not necessarily reflect all duties and responsibilities of a position.
If this opportunity excites you, come join our team! For Aery Aviation, the question isn't: "Can we?" When others are limited in the common approach, Aery Aviation jumps into higher gear asking, "How can we do this?" and then proceeds into problem-solving for customers. This is what customers appreciate most about Aery Aviation - avid tenacity. It's not cookie cutter production that Aery Aviation is cultivating; it is projects that inspire the Aery Aviation work-family to come together and brainstorm, excited to come to work every day because there is always something inventive and interesting to work on.
Our Benefits:
We offer the right candidate the chance to join a forward-thinking organization, supported by a competitive compensation and benefits package. Learn more about Aery Aviation, LLC at www.aeryaviation.com.
Aery Aviation, LLC is an Equal Opportunity Employer
At Aery Aviation, we are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
About Aery Aviation LLC
Aery Aviation, LLC is an aviation services organization whose focus is on the engineering, certification, and production associated with aircraft modifications. Our team has significant experience spanning everything from single engine ISR aircraft for government utilization to widebody VVIP interior completions. From design to delivery, Aery provides turnkey, bespoke solutions for our clientele.
The pay range for this role is:
25 - 28 USD per hour (Aery Aviation LLC - PHF / Corporate Office)

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