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Dispatch Support Representative Jobs (NOW HIRING)

DH Pace

Weekend Customer Support Representative

Olathe, KS

$16.50 - $21/hr

DH Pace Company, Inc. is growing and aspires to hire Customer Support Representatives to join our ... Coordinate with Dispatch teams to prioritize and fulfill customer requests. * Update and maintain ...

Dohrn

Field Support Representative - PT -

Northlake, IL · On-site

$18.50/hr

Dohrn is currently seeking a PT Field Support Representative at our Northlake Terminal. Wage: $18 ... Dispatch pickups to Drivers and answer Driver questions • Check in drivers, ensuring their ...

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DH Pace

Weekend Customer Support Representative

Olathe, KS

$16.50 - $21/hr

Weekend Customer Support Representative Olathe KS Why DH Pace? The DH Pace Company is a family ... Coordinate with Dispatch teams to prioritize and fulfill customer requests. * Update and maintain ...

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How much do dispatch support representative jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for dispatch support representative in the United States is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $33.17 per hour, depending on experience, location, and employer.

How does a Dispatch Support Representative typically collaborate with drivers and other team members to ensure efficient operations?

As a Dispatch Support Representative, you will frequently coordinate with drivers, logistics coordinators, and customer service teams to ensure timely and accurate deliveries. This includes real-time communication with drivers to address route changes, delays, or emergencies, and updating relevant parties about shipment statuses. Effective collaboration often involves using dispatch management software and maintaining clear, concise communication to resolve any issues quickly. Building strong working relationships within the team is key to minimizing disruptions and maintaining high service standards.

What is the highest paid dispatcher per hour?

The highest paid dispatchers typically earn over $30 to $40 per hour, especially those with specialized skills, experience, or working in high-demand industries like aviation or emergency services. Compensation varies based on location, industry, and certifications, with some senior or specialized dispatchers earning higher rates.

What is a Dispatch Support Representative?

A Dispatch Support Representative is a professional who assists with coordinating and managing the movement of goods, services, or personnel for an organization. Their primary responsibilities include communicating with drivers or field staff, scheduling dispatches, tracking deliveries or service appointments, and resolving any logistical issues that may arise. They play a key role in ensuring operations run smoothly and efficiently by providing timely support and accurate information. Strong organizational, communication, and problem-solving skills are essential in this role.

What is the difference between Dispatch Support Representative vs Customer Service Representative?

AspectDispatch Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer certifications in logistics or communicationHigh school diploma; customer service training often preferred
Work EnvironmentLogistics or transportation companies; office or call centerRetail, telecom, or service industries; office or call center
Employer & Industry UsageTransportation, delivery, logistics companiesVarious industries including retail, telecom, hospitality
Common Search & Comparison IntentUnderstanding roles in logistics and dispatchCustomer interaction and support roles

The Dispatch Support Representative primarily focuses on coordinating and supporting transportation or delivery operations, often working closely with drivers and logistics teams. In contrast, a Customer Service Representative handles customer inquiries, complaints, and support across various industries. While both roles involve communication skills and call center environments, their core responsibilities and industry focus differ significantly.

What job makes $10,000 a month without a degree?

A Dispatch Support Representative typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles in logistics or freight brokerage can reach that level, especially for those with strong negotiation skills, industry knowledge, and a network of clients. However, such earnings usually require significant experience, business acumen, and sometimes licensing or certifications.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatch support representative can vary depending on the industry and location, but generally requires good communication skills, organizational ability, and familiarity with dispatch software. Employers often look for relevant experience or certifications, and the job may involve shift work or working under pressure. Competition can be moderate, but demonstrating reliability and technical skills can improve chances of employment.

What are the key skills and qualifications needed to thrive as a Dispatch Support Representative, and why are they important?

To thrive as a Dispatch Support Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and proficiency in office applications like Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are vital soft skills. These competencies ensure efficient coordination of resources, timely response to service requests, and a high level of customer satisfaction.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, surgeons, or senior executives, often requiring advanced skills, certifications, or extensive experience. Freelance or contract work in fields like software development, project management, or consulting may also reach this level with significant expertise and a strong client base.
What cities are hiring for Dispatch Support Representative jobs? Cities with the most Dispatch Support Representative job openings:
What states have the most Dispatch Support Representative jobs? States with the most job openings for Dispatch Support Representative jobs include:
Dispatch Support Representative jobs near you
Infographic showing various Dispatch Support Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $50,151 per year, or $24.1 per hour.
Weekend Customer Support Representative

Weekend Customer Support Representative

DH Pace

Olathe, KS

$16.50 - $21/hr

Other

Posted 28 days ago

DH Pace rating

7.3

Company rating: 7.3 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

101st of 218 rated repair and maintenance companies

Job description

DH Pace Company, Inc. is growing and aspires to hire Customer Support Representatives to join our Contact Center team in Olathe, KS. We are seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns.

  • We will consider both part-time and full-time employees!
  • In office position 
  • Schedule: Monday-Friday, 1:00pm-10:00pm (with two consecutive days off) and Saturdays & Sundays from 1:00pm-10:00pm. Part time availability would need to fall within these designated hours. 

Position overview:

  • Schedule and create accurate and complete service tickets for residential and commercial customers.
  • Promote all products and services, quoting accurate pricing when appropriate.
  • Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.
  • Conduct outbound calls for customer follow-ups as needed.
  • Coordinate with Dispatch teams to prioritize and fulfill customer requests.
  • Update and maintain accurate records of customer interactions in the ERP system.
  • Meet personal/team critical Key Performance Indicators (KPI's).
  • Follow communication procedures, guidelines, and policies.
  • Continuously seek opportunities to improve the customer experience and streamline processes.
  • Ability to work overtime as required OR ability to work additional hours as required.
  • Other duties as assigned.

Qualifications:

  • High school diploma or equivalent with previous experience in customer service or related field.
  • Strong communication skills, both verbal and written.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment.
  • Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules.

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