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Dispatch Support Representative Jobs (NOW HIRING)

Centurylink

Tech Support Representative

Des Moines, IA · On-site

Technical Support Representative CenturyLink is seeking upbeat customer service contact center ... Schedules a technician dispatch for on-site service calls when necessary. * Escalates appropriate ...

Hy-Tek

Client Support Representative, 7a-7p

Hebron, KY · On-site

$15.50 - $21/hr

Client Support Representative Department: Customer Service Supervisor: Manager, Warranty ... Respond quickly to emergency situations, summoning additional assistance as needed and dispatching ...

Hy-Tek

Client Support Representative, 7a-7p

Hebron, KY

$15.50 - $21/hr

Client Support Representative Department: Customer Service Supervisor: Manager, Warranty ... Respond quickly to emergency situations, summoning additional assistance as needed and dispatching ...

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Dispatch Support Representative information

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$12

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$37

How much do dispatch support representative jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for dispatch support representative in the United States is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $33.17 per hour, depending on experience, location, and employer.

How does a Dispatch Support Representative typically collaborate with drivers and other team members to ensure efficient operations?

As a Dispatch Support Representative, you will frequently coordinate with drivers, logistics coordinators, and customer service teams to ensure timely and accurate deliveries. This includes real-time communication with drivers to address route changes, delays, or emergencies, and updating relevant parties about shipment statuses. Effective collaboration often involves using dispatch management software and maintaining clear, concise communication to resolve any issues quickly. Building strong working relationships within the team is key to minimizing disruptions and maintaining high service standards.

What is the highest paid dispatcher per hour?

The highest paid dispatchers typically earn over $30 to $40 per hour, especially those with specialized skills, experience, or working in high-demand industries like aviation or emergency services. Compensation varies based on location, industry, and certifications, with some senior or specialized dispatchers earning higher rates.

What is a Dispatch Support Representative?

A Dispatch Support Representative is a professional who assists with coordinating and managing the movement of goods, services, or personnel for an organization. Their primary responsibilities include communicating with drivers or field staff, scheduling dispatches, tracking deliveries or service appointments, and resolving any logistical issues that may arise. They play a key role in ensuring operations run smoothly and efficiently by providing timely support and accurate information. Strong organizational, communication, and problem-solving skills are essential in this role.

What is the difference between Dispatch Support Representative vs Customer Service Representative?

AspectDispatch Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer certifications in logistics or communicationHigh school diploma; customer service training often preferred
Work EnvironmentLogistics or transportation companies; office or call centerRetail, telecom, or service industries; office or call center
Employer & Industry UsageTransportation, delivery, logistics companiesVarious industries including retail, telecom, hospitality
Common Search & Comparison IntentUnderstanding roles in logistics and dispatchCustomer interaction and support roles

The Dispatch Support Representative primarily focuses on coordinating and supporting transportation or delivery operations, often working closely with drivers and logistics teams. In contrast, a Customer Service Representative handles customer inquiries, complaints, and support across various industries. While both roles involve communication skills and call center environments, their core responsibilities and industry focus differ significantly.

What job makes $10,000 a month without a degree?

A Dispatch Support Representative typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles in logistics or freight brokerage can reach that level, especially for those with strong negotiation skills, industry knowledge, and a network of clients. However, such earnings usually require significant experience, business acumen, and sometimes licensing or certifications.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatch support representative can vary depending on the industry and location, but generally requires good communication skills, organizational ability, and familiarity with dispatch software. Employers often look for relevant experience or certifications, and the job may involve shift work or working under pressure. Competition can be moderate, but demonstrating reliability and technical skills can improve chances of employment.

What are the key skills and qualifications needed to thrive as a Dispatch Support Representative, and why are they important?

To thrive as a Dispatch Support Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and proficiency in office applications like Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are vital soft skills. These competencies ensure efficient coordination of resources, timely response to service requests, and a high level of customer satisfaction.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, surgeons, or senior executives, often requiring advanced skills, certifications, or extensive experience. Freelance or contract work in fields like software development, project management, or consulting may also reach this level with significant expertise and a strong client base.
What cities are hiring for Dispatch Support Representative jobs? Cities with the most Dispatch Support Representative job openings:
What states have the most Dispatch Support Representative jobs? States with the most job openings for Dispatch Support Representative jobs include:
Dispatch Support Representative jobs near you
Infographic showing various Dispatch Support Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $50,151 per year, or $24.1 per hour.
Tech Support Representative

Tech Support Representative

Centurylink

Des Moines, IA • On-site

Full-time

Posted 16 days ago

CenturyLink rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

10th of 79 rated telecommunications companies

Job description

Company Description
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
Job Description
Technical Support Representative
CenturyLink is seeking upbeat customer service contact center representatives to assist current high-speed internet customers with service related issues including hardware and software configurations. All inbound contact is with residential customers. Combined with your current computer skills, CenturyLink has an extensive technical support training program for you to achieve success. This is a full-time, contact center position.
Job Responsibilities:
  • Works with customers to identify service-related needs and offers the most appropriate solutions providing world-class customer service.
  • Diagnoses and resolves basic network and modem functionality issues.
  • Walks customers through common hardware and software configurations to maximize service functionality.
  • Provides solutions for customer repair problems or formulates trouble reports.
  • Interfaces with customers over the phone providing status updates and ensuring service has been restored.
  • Schedules a technician dispatch for on-site service calls when necessary.
  • Escalates appropriate technical issues to Tier 2 Technical support when needed.

Qualifications
Qualifications:
  • Requires customer contact and the ability to effectively communicate over the phone with residential customers.
  • Must be a flexible, independent, self-motivated problem solver who can consistently work and enjoy a fast pace.
  • Demonstrated interpersonal communication skills for communicating with customers.
  • Ability to work flexible hours including evenings, weekends, holidays and overtime is required.
  • Ability to multi-task in a Microsoft Windows environment and utilize multiple programs for troubleshooting.
  • Experience with common internet software is preferred.

Additional Information
No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.

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