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Dispatch Manager Jobs in Florida (NOW HIRING)

Via

Dispatch Lead

Sarasota, FL

$24 - $27/hr

As a Dispatch Lead, you will manage key aspects of our day-to-day transit operations (Paratransit, On-demand transit) in Sarasota, FL. You - along with your teammates - will be the go-to person for ...

Via

Dispatch Lead

Sarasota, FL · On-site

$24 - $27/hr

As a Dispatch Lead, you will manage key aspects of our day-to-day transit operations (Paratransit, On-demand transit) in Sarasota, FL. You - along with your teammates - will be the go-to person for ...

Ace Hardware

WAREHOUSE MANAGER

Hialeah, FL

$16.50/hr

Join Ace Hardware as a Highly Skilled Dispatch Manager! Do you thrive in a dynamic work environment where every day feels rewarding? Are you looking for a position that allows you to make a real ...

ascendtransport

Driver Manager, DTS PT

Tampa, FL · On-site

Job Title Fleet Manager / Dispatch Classification Non-Exempt Organization Ascend Transportation Working Conditions Appendix B Department Operations STATUS Part -time Reports to Operations Manager ...

Cowan Systems

Driver Manager

Lake City, FL · On-site

$34K - $40K/yr

The Dispatch Manager will foster a culture that ensures their team works together in a way that supports the mission of the organization and is in alignment with our core values and beliefs.

MV Transportation

Dispatcher

Jacksonville, FL

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Jacksonville, FL · On-site

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Jacksonville, FL

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Jacksonville, FL · On-site

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

AMR

Dispatch Associate

Pompano Beach, FL · On-site

$18/hr

Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer ...

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Dispatch Manager information

See Florida salary details

$22.4K

$47K

$77.3K

How much do dispatch manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for dispatch manager in Florida is $46,996.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $53,400.00 per year, depending on experience, location, and employer.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Florida? The most popular types of Dispatch jobs in Florida are:
What are popular job titles related to Dispatch Manager jobs in Florida? For Dispatch Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Florida look for? The top searched job categories for Dispatch Manager jobs in Florida are:
What cities in Florida are hiring for Dispatch Manager jobs? Cities in Florida with the most Dispatch Manager job openings:
What are popular job titles related to Dispatch Manager jobs in FL? For Dispatch Manager jobs in FL, the most frequently searched job titles are:
Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Florida as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $46,996 per year, or $22.6 per hour.

Ready Mix Concrete Dispatch Supervisor

Titan America

Deerfield Beach, FL • On-site

Full-time

Re-posted 6 days ago

Titan America rating

6.6

Company rating: 6.6 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Overview
Titan Florida LLC is a leading environmentally and socially progressive heavy building materials company located in the eastern United States. Titan Florida is part of the TITAN Group, an independent, multi-regional producer of cement and other related building materials. Our products include cement, aggregate, ready-mixed concrete, and fly ash beneficiation. TITAN Group has a record of continuous growth since its establishment in 1902. It has expanded its production and distribution operations into 13 countries, employing more than 5,500 people. Our products protect human life and personal property, improve the quality of life, generate economic prosperity, and connect society.
Titan Florida LLC has an excellent opportunity for a Ready Mix Concrete Dispatch Supervisor in our Deerfiled Beach, FL office. This exempt position will report directly to the Customer Servie Ready Mix Dispatch Manager.
The Ready Mix Concrete Dispatch Supervisor is responsible for leading and overseeing daily dispatch operations across multiple ready-mix plants to ensure safe, efficient, and on-time delivery of concrete to customers. This role supervises dispatchers and/or customer service representatives, optimizes fleet utilization, drives service excellence, and ensures alignment between Operations, Sales, Quality Control, and Plant teams.
The Dispatch Supervisor plays a critical leadership role in balancing customer expectations, plant production capabilities, driver availability, and logistical constraints while driving key performance indicators (KPIs) such as On-Time Delivery (OTD), CY/DH, lost loads, and service levels.
Responsibilities
  1. Operational Leadership
  • Supervise and support daily dispatch operations across assigned plants/regions.
  • Ensure optimal scheduling and routing of drivers to maximize productivity and minimize downtime.
  • Monitor real-time order fulfillment and adjust dispatch plans as needed.
  • Oversee start-of-day planning and end-of-day reconciliation processes.
  • Manage driver wash-out decisions in coordination with system recommendations and operational needs.
  • Ensure effective communication of service alerts, plant issues, weather impacts, and jobsite delays.
  1. Team Leadership & Development
  • Directly supervise dispatchers and/or customer service representatives.
  • Conduct performance reviews, coaching sessions, and ongoing development conversations.
  • Lead daily huddles focused on safety, service levels, and performance metrics.
  • Support onboarding and training of new team members.
  • Promote a culture of accountability, professionalism, and collaboration.
  1. Customer Service Excellence
  • Ensure high levels of customer satisfaction through proactive communication.
  • Support resolution of escalated service issues.
  • Collaborate with Sales and Operations to manage high-priority placements and large pours.
  • Monitor call center performance metrics including service level, response times, and abandoned calls.
  • Reinforce customer-focused behaviors across the team.
  1. Performance Management & KPIs
  • Monitor and analyze key operational metrics, including:
    • On-Time Delivery (OTD)
    • Cubic Yards per Driver Hour (CY/DH)
    • Lost Loads
    • Truck Turn Time
    • Driver Productivity
    • Call Center Service Levels
  • Identify trends and implement process improvements.
  • Prepare reports and dashboards for leadership review.
  • Support continuous improvement initiatives and digital optimization tools.
  1. Cross-Functional Coordination
  • Partner closely with:
    • Plant Managers
    • Operations Managers
    • Sales Managers
    • Quality Control
    • Fleet Maintenance
  • Participate in planning meetings for large placements.
  • Support implementation of technology platforms (dispatch systems, telematics, optimization tools).
  • Align dispatch decisions with company safety, financial, and operational goals.
  1. Safety & Compliance
  • Reinforce safety-first culture in all dispatch decisions.
  • Ensure compliance with DOT regulations, driver hours, and company policies.
  • Support incident review and root cause analysis when applicable.

Qualifications
Education & Experience
  • High school diploma required; Bachelor's degree preferred.
  • 3-5+ years of experience in ready-mix concrete dispatch or logistics.
  • 1-3+ years of supervisory or leadership experience preferred.
  • Experience managing multi-plant or high-volume dispatch operations strongly preferred.

Core Competencies
  • Strong operational decision-making
  • High sense of urgency and situational awareness
  • Advanced problem-solving skills
  • Data-driven mindset
  • Clear and concise communication
  • Conflict resolution
  • Leadership and coaching ability
  • Ability to perform under pressure in fast-paced environment
  • Strong organizational skills

Titan Florida is committed to providing Equal Employment Opportunity (EEO) to all qualified persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a Disabled Veteran, Three-Year Recently Separated Veteran, Armed Forces Service Medal Veteran, Active Duty Wartime or Campaign Badge Veteran, or other protected status.

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