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Dispatch Manager Jobs in Connecticut (NOW HIRING)

Koopman Lumber

CDL Truck Driver (Class A or B)

Meriden, CT · On-site

$28 - $32/hr

Dispatch Manager / Store Manager About Koopman Lumber Koopman Lumber is a family-owned building materials supplier founded in Massachusetts in 1939. We serve professional contractors, builders, and ...

Interstate Waste Services

Dispatcher

Shelton, CT · On-site

... Management. Field calls from customer service and handle appropriately. If call is related to service not performed on a specific site address by speaking with the driver. Monitor dispatch mailbox ...

Interstate Waste Services

Dispatcher

Danbury, CT · On-site

... Management. Field calls from customer service and handle appropriately. If call is related to service not performed on a specific site address by speaking with the driver. Monitor dispatch mailbox ...

Interstate Waste Services

Dispatcher

Danbury, CT · On-site

... Management. Field calls from customer service and handle appropriately. If call is related to service not performed on a specific site address by speaking with the driver. Monitor dispatch mailbox ...

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Showing results 21-40

All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Connecticut

Dispatch Manager information

See Connecticut salary details

$28.5K

$59.8K

$98.5K

How much do dispatch manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for dispatch manager in Connecticut is $59,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $68,000.00 per year, depending on experience, location, and employer.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Connecticut? The most popular types of Dispatch jobs in Connecticut are:
What are popular job titles related to Dispatch Manager jobs in Connecticut? For Dispatch Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Connecticut look for? The top searched job categories for Dispatch Manager jobs in Connecticut are:
What cities in Connecticut are hiring for Dispatch Manager jobs? Cities in Connecticut with the most Dispatch Manager job openings:
What are popular job titles related to Dispatch Manager jobs in CT? For Dispatch Manager jobs in CT, the most frequently searched job titles are:
Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 3% Temporary, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $59,825 per year, or $28.8 per hour.

Ambulance Dispatcher - FT - Danbury

WCHN Affiliates

Danbury, CT

Full-time

Re-posted 13 days ago

Job description

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better. 
 
Summary:

Provides communication and administrative support between hospital and internal/external customers for the patient conveyance area by using interventional and critical thinking skills.  Ensures continuous and effective service of the patient conveyance system.  In general terms, is the first point of contact for internal and external customers.

Responsibilities:

1. Receives incoming calls from customers; prioritizes, dispatches and follows up to completion.
2. Evaluates all potential problems and situations from incoming phone calls or from the monitoring of all computer-aided dispatch management systems and other related communication mediums.
3. Provides clerical support to the EMS administration i.e. schedules meetings, reports and tracks incident reports, employee absences, assist with shift coverages.
4. Maintains situational awareness and notifies EMS administration of specific and evolving situations in the community (high impact events)
5. Contributes to continuous performance improvement activities.
6. Fulfills all compliance responsibilities related to the position.
7. Answer all incoming telephone calls and route calls promptly as appropriate within the service.
8. Maintain two-way radio communication with all field staff, operate the computer aided dispatch (CAD) equipment
9. Book, document all emergent and non-emergent requests for service.
10. Relay requests for service to appropriate resources.
11. Track and strategically deploy all transportation resources with CAD, maintain equipment within the communications center
12. May participate in orientation of new employees.
13. Recommends change and provides feedback to supervisory staff to ensure smooth operation of the system.
14. Maintains communications center in neat condition.
15. Maintain an ample amount of the appropriate paper work copies from the master book needed for ambulance and wheelchair calls. 
16. Contact all facilities for the next day to verify scheduled trips.  This verification is to include the location of pick up, drop off location, wheelchair needed, bariatric etc.

17. Fulfills all compliance responsibilities related to the position. 
18. Performs other duties as assigned.

Education Skills Experience:

Emergency Medical Technician training and certification.   

High School graduate, or equivalent, with a minimum of 6 months as a dispatcher in a relevant field. (EMS /Clinical background is preferred).

Tech-savvy with knowledge of computer aided dispatch software (CAD). Advanced data entry skills. Knowledge of procedures and guidelines for emergency situations. Proficient in English 9 oral and written). Outstanding organizational and multitasking abilities. Active listener with excellent communication skills. Sound judgment and critical thinking.

Working Conditions:

Manual: Little or no manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: WCHN Affiliates

Org Unit: 650

Department: Northwell Health Ambulance CT

Exempt: No

Salary Range: $19.54 - $37.94 Hourly