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Dispatch Assistant Jobs in Connecticut (NOW HIRING)

Dispatch Supervisor

Hamden, CT · On-site

$26 - $28/hr

Dispatcher Transdev in Hamden CT is hiring a Dispatcher. The Dispatcher oversees road service ... Drive when needed to cover a route or bringing buses to dealers, etc. * Assist drivers and notify ...

Dispatcher Transdev in Hamden CT is hiring a Dispatcher. The Dispatcher oversees road service ... Drive when needed to cover a route or bringing buses to dealers, etc. * Assist drivers and notify ...

Maintain accurate dispatch records, logs, and documentation. * Assist with resolving transportation and scheduling concerns. * Follow all company policies, safety procedures, and operational ...

Oversees all aspects of dispatching Patient Transports and EVS functions in accordance with defined department standards making recommendations for improvement 100% of the time. 4. Acts as a resource ...

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Dispatch Assistant information

See Connecticut salary details

$5

$18

$31

How much do dispatch assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for dispatch assistant in Connecticut is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.34 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.

What are the most commonly searched types of Dispatch jobs in Connecticut?

The most popular types of Dispatch jobs in Connecticut are:

What are popular job titles related to Dispatch Assistant jobs in Connecticut?

For Dispatch Assistant jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Connecticut look for?

The top searched job categories for Dispatch Assistant jobs in Connecticut are:

What cities in Connecticut are hiring for Dispatch Assistant jobs?

Cities in Connecticut with the most Dispatch Assistant job openings:

Infographic showing various Dispatch Assistant job openings in Connecticut as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 18% Part Time, 3% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,690 per year, or $18.6 per hour.

Dispatch Supervisor

Transdev

Hamden, CT • On-site

$26 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago


Transdev North America rating

6.5

Company rating: 6.5 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

79th of 99 rated public transport


Job description

Dispatcher
Transdev in Hamden CT is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.
Non-CBA Position:
  • $26.00 to $28.00 hr.

Benefits include:
  • Medical, Dental & Vision
  • 401K
  • PTO /Vacation (after 1 year of employment)

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
  • Ensure the dispatching boards are correct and keep them updated.
  • Assign trips as necessary to minimize deadhead miles/time and maximize efficiency while ensuring timely pickups.
  • View and edit trips, using correct vehicles and drivers.
  • Be able to geographically locate drives at all times.
  • Reassign trips as necessary to accommodate maintenance and trip demands.
  • Ensure timely performance of all trips by monitoring driver routes periodically.
  • Ensure proper radio and 10-codes used.
  • Document all drivers call outs, including early and late starts, and early and late finish.
  • Drive when needed to cover a route or bringing buses to dealers, etc.
  • Assist drivers and notify proper authorities in event of an accident.
  • Inform maintenance department of any road service calls
  • Other assigned duties.

Qualifications:
  • High School Diploma or GED (Some college preferred)
  • CDL Required
  • 3-5 years' experience dispatching.
  • Excellent verbal, interpersonal and customer service skills.
  • Problem solving and analytical skills.
  • Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:
  • Must be able to work shifts or flexible work schedules as needed.
  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
  • Work environment will be a combination of both indoors and outdoors.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
  • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
  • Successfully pass a pre-employment drug screen.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us: us.jobs@transdev.com
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Other
Job Type: Full Time
Req ID: 6630
Pay Group: X58
Cost Center: 55329
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video .

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