ZipRecruiter

Log In

1

Access A Ride Dispatcher Jobs in Connecticut (NOW HIRING)

River Valley Transit

Dispatcher

Centerbrook, CT · On-site

$25.50 - $27.50/hr

Access the same comprehensive Health, Dental, and Vision benefits offered to CT state employees ... A-Ride and c) detailed working knowledge of the location of streets, roads, and highways and the ...

Estuary Transit District

Dispatcher

Centerbrook, CT · On-site

Access the same comprehensive Health, Dental, and Vision benefits offered to CT state employees ... A-Ride and c) detailed working knowledge of the location of streets, roads, and highways and the ...

River Valley Transit

Dispatcher

Centerbrook, CT

Access thesame comprehensive Health, Dental, and Vision benefitsoffered to CT state employees ... A-Ride and c) detailed working knowledge of the location of streets, roads, and highways and the ...

Estuary Transit District

Dispatcher

Centerbrook, CT · On-site

Access thesame comprehensive Health, Dental, and Vision benefitsoffered to CT state employees ... A-Ride and c) detailed working knowledge of the location of streets, roads, and highways and the ...

Trinity College

Dispatcher

Hartford, CT

The Dispatcher will serve as the initial point of contact for Campus Safety services, providing ... and access system software, and Blue light emergency phone network * Proactively monitor a robust ...

Central Group Companies

Dispatcher

Hartford, CT

... access and enter data into Intow immediately as calls come in. · Answer all inbound calls in a ... in Dispatch Notes . · Understand all pricing structures: charge accounts, COD customers, PI ...

United Rentals

Dispatcher

North Stonington, CT · On-site

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch ... Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and ...

United Rentals

Dispatcher

North Stonington, CT

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch ... Early Wage Access through Payactiv (US Hourly Only) * Paid Sick Leave * An inclusive and welcoming ...

United Rentals

Dispatcher

North Stonington, CT

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch ... Early Wage Access through Payactiv (US Hourly Only) * Paid Sick Leave * An inclusive and welcoming ...

United Rentals, Inc.

Dispatcher

Stonington, CT · On-site

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch ... Early Wage Access through Payactiv (US Hourly Only) * Paid Sick Leave * An inclusive and welcoming ...

United Rentals

Dispatcher

Bloomfield, CT

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch ... Early Wage Access through Payactiv (US Hourly Only) * Paid Sick Leave * An inclusive and welcoming ...

United Rentals

Dispatcher

North Stonington, CT · On-site

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch ... Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and ...

next page

Showing results 1-20

All JobsAccess A Ride Dispatcher JobsAccess A Ride Dispatcher Jobs in Connecticut

Access A Ride Dispatcher information

See Connecticut salary details

$10

$20

$32

How much do access a ride dispatcher jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for access a ride dispatcher in Connecticut is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.64 per hour, depending on experience, location, and employer.

What are some typical challenges Access A Ride dispatchers face on the job, and how are they addressed?

Access A Ride Dispatchers often encounter challenges such as managing last-minute schedule changes, balancing rider needs with vehicle availability, and coordinating efficient routes under time constraints. Effective communication with drivers and riders, as well as the ability to quickly adapt to unforeseen circumstances, are key skills for overcoming these challenges. Most teams rely on specialized dispatch software and close collaboration with colleagues to ensure smooth operations and maintain a high level of customer service.

What does an Access A Ride dispatcher do?

An Access-A-Ride Dispatcher is responsible for coordinating and scheduling transportation services for individuals with disabilities or mobility challenges. They communicate with riders, drivers, and service providers to ensure timely pickups and drop-offs. Dispatchers monitor vehicle locations, handle trip changes or cancellations, and address any issues that arise during transit. Their role is crucial in providing safe, reliable, and accessible transportation for those who depend on the service.

What is the difference between Access A Ride Dispatcher vs Paratransit Coordinator?

AspectAccess A Ride DispatcherParatransit Coordinator
CredentialsDriver's license, dispatching experienceRelevant certifications, transportation knowledge
Work EnvironmentDispatch center, on the phone, coordinating ridesOffice-based, planning and overseeing services
Employer & IndustryTransit agencies, transportation servicesPublic transit agencies, mobility services

Access A Ride Dispatchers primarily handle ride coordination within transit agencies, focusing on dispatching and customer communication. Paratransit Coordinators oversee service planning, compliance, and program management. While both roles support accessible transportation, dispatchers focus on daily ride operations, whereas coordinators handle broader program oversight.

What are the key skills and qualifications needed to thrive as an Access A Ride dispatcher, and why are they important?

To thrive as an Access A Ride Dispatcher, you need strong organizational skills, attention to detail, knowledge of transportation logistics, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and scheduling tools is essential for managing ride assignments efficiently. Excellent communication, problem-solving, and customer service skills help you handle passenger needs and coordinate with drivers effectively. These skills ensure timely, safe, and reliable transportation for individuals with mobility challenges, which is critical for service quality and customer satisfaction.
What are popular job titles related to Access A Ride Dispatcher jobs in Connecticut? For Access A Ride Dispatcher jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Access A Ride Dispatcher jobs in Connecticut look for? The top searched job categories for Access A Ride Dispatcher jobs in Connecticut are:
What cities in Connecticut are hiring for Access A Ride Dispatcher jobs? Cities in Connecticut with the most Access A Ride Dispatcher job openings:
Access A Ride Dispatcher jobs near you
Infographic showing various Access A Ride Dispatcher job openings in Connecticut as of August 2026, with employment types broken down into 58% Full Time, 26% Part Time, 11% Contract, and 5% Nights. Highlights an 100% In-person job distribution, with an average salary of $43,590 per year, or $21 per hour.

Dispatcher

River Valley Transit

Centerbrook, CT • On-site

$25.50 - $27.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Job Description
Join River Valley Transit: Make a Difference in Middlesex County!
Are you looking for a career where your daily work genuinely improves your neighbors' lives and strengthens your community?
Estuary Transit District, operating as River Valley Transit, is the vital link connecting Middlesex County residents. We provide nearly 400,000 essential trips annually, ensuring access to jobs, crucial medical appointments, education, and shopping. When you join our team, you're not just taking a job-you're becoming a key player in community connectivity and a champion for residents.
Why Choose River Valley Transit?
Our employees are proud to know they are making a difference every single day. We are committed to recognizing that contribution by offering a competitive compensation package and unparalleled stability.
Your Outstanding Benefit Package
We believe in taking care of the people who take care of our community. In addition to competitive pay, our benefit package stands out:
  • Exceptional Health Coverage: Access the same comprehensive Health, Dental, and Vision benefits offered to CT state employees.
  • Secure Your Future: Enjoy an Employer-Paid Retirement Plan-a significant advantage that secures your financial future without requiring employee contributions.
  • Peace of Mind: Employer-Funded Life Insurance is provided for all staff.
  • Time to Recharge: Benefit from a Generous Paid Time Off Policy that recognizes the importance of work-life balance.

Ready to make a Tangible Difference? Apply today and start driving your career forward!
Position Overview
Patiently explains the service options available for a potential client (including information on transportation procedures): takes requests for transportation services from eligible clients and members of the general public (including explaining how clients can use the system); assists passengers with trip planning; handles scheduling, confirmation, and cancellation of trips; vehicles to shifts; maintains two-way communication with drivers throughout the day, and handles other clerical duties as assigned by the Road Supervisors, Director of Operations, Operations Manager or Executive Director.
Oversee drivers and their shifts to ensure compliance with routes, schedules and policies. Provide assistance with mechanical, routing or emergency situations. Prepare forms, maintain records, and files.
Work is characterized by the variety, complexity, and frequent public contact associated with the position. Considerable tact and courtesy are required as well as judgment in selecting and applying standard procedures and practices to specific tasks. Work is performed under general supervision and is evaluated by observation, conference, and the overall effectiveness and accuracy of duties performed.
Essential Job Functions
  • Take phone requests for transportation services from customers.

  • Assist customers with trip planning and scheduling based on: a) their physical condition, b) the unique features of the route system (including off-route scheduling) and Dial-A-Ride and c) detailed working knowledge of the location of streets, roads, and highways and the geographical conditions of the service area.

  • Assess the client's needs and handles scheduling, confirmation, and cancellation of trips. Ensures scheduled routing makes sense in regards to timing and geographical direction.

  • Meet and/or exceed ETD customer service and dispatching standards and assist the Operations Manager to respond to road call emergencies and vehicle accidents; assist in meeting ETD's vehicle emergency service standards. Operate the buses in service in an emergency situation.

  • Communicate with drivers as necessary.

  • In conjunction with the Lead Dispatcher, insure that vehicle service hour records (including driver manifest reports and logs) are accurate and up to date.

  • Prepare client intake forms and files, trip records and complaints/suggestion files.

  • Type necessary reports, forms, and correspondence as needed.

  • Manage the direct collection of all fares and insure that the cash collection and reconciliation meets the standards established by the District.

  • Take and successfully pass a drug test for pre-employment, as well as at random, reasonable suspicion, and post accident drug and alcohol tests as deemed appropriate by the District's current approved drug testing policy.

  • Monitor work environment for safety standards and potential hazards. Notify DER of need for a reasonable suspicion drug test. Notify Operations manager of known or observed safety or policy violations.

Requirements
  • Courteous, friendly, personable demeanor. Orientation toward customer service ("interest in helping customers").

  • Working knowledge of county, state, and federal statutes pertaining to public transportation (or demonstrated ability to learn them).

Apply