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Dispatch Manager Jobs in Derby, CT (NOW HIRING)

Dispatch Supervisor

Hamden, CT · On-site

$26 - $28/hr

Dispatcher Transdev in Hamden CT is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking ...

Dispatch Supervisor

Hamden, CT · On-site

$26 - $28/hr

Dispatcher Transdev in Hamden CT is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking ...

Dispatch Manager / Store Manager About Koopman Lumber Koopman Lumber is a family-owned building materials supplier founded in Massachusetts in 1939. We serve professional contractors, builders, and ...

Dispatch Manager / Store Manager About Koopman Lumber Koopman Lumber is a family-owned building materials supplier founded in Massachusetts in 1939. We serve professional contractors, builders, and ...

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Dispatch Manager information

See Derby, CT salary details

$30.1K

$63.1K

$103.8K

How much do dispatch manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for dispatch manager in Derby, CT is $63,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $71,700.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the most commonly searched types of Dispatch jobs in Derby, CT?

The most popular types of Dispatch jobs in Derby, CT are:

What cities near Derby, CT are hiring for Dispatch Manager jobs?

Cities near Derby, CT with the most Dispatch Manager job openings:

Infographic showing various Dispatch Manager job openings in Derby, CT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,080 per year, or $30.3 per hour.

Dispatch Supervisor

Hamden, CT • On-site


Transdev
10K+ employees

6.5

Company rating: 6.5 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

79th of 99 rated public transport

People enjoy working here

Respectful managers


$26 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago


Job description

Dispatcher

Transdev in Hamden CT is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.

Non-CBA Position:

  • $26.00 to $28.00 hr.

Benefits include:

  • Medical, Dental & Vision
  • 401K
  • PTO /Vacation (after 1 year of employment)

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

  • Ensure the dispatching boards are correct and keep them updated.
  • Assign trips as necessary to minimize deadhead miles/time and maximize efficiency while ensuring timely pickups.
  • View and edit trips, using correct vehicles and drivers.
  • Be able to geographically locate drives at all times.
  • Reassign trips as necessary to accommodate maintenance and trip demands.
  • Ensure timely performance of all trips by monitoring driver routes periodically.
  • Ensure proper radio and 10-codes used.
  • Document all drivers call outs, including early and late starts, and early and late finish.
  • Drive when needed to cover a route or bringing buses to dealers, etc.
  • Assist drivers and notify proper authorities in event of an accident.
  • Inform maintenance department of any road service calls
  • Other assigned duties.

Qualifications:

  • High School Diploma or GED (Some college preferred)
  • CDL Required
  • 3-5 years' experience dispatching.
  • Excellent verbal, interpersonal and customer service skills.
  • Problem solving and analytical skills.
  • Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

  • Must be able to work shifts or flexible work schedules as needed.
  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
  • Work environment will be a combination of both indoors and outdoors.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

  • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
  • Successfully pass a pre-employment drug screen.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us: us.jobs@transdev.com

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Category: Other

Job Type: Full Time

Req ID: 6630

Pay Group: X58

Cost Center: 55329

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.



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