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Director Retail Banking Jobs in Indiana (NOW HIRING)

Fifth Third Bank

Personal Banker Associate I

Columbus, IN · On-site

... banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail ... Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the ...

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Director Retail Banking information

What does a director of retail banking do?

A Director of Retail Banking oversees the operations and strategic direction of a bank's retail banking division. This includes managing branch networks, developing retail banking products and services, ensuring customer satisfaction, and driving business growth. They are responsible for achieving sales targets, ensuring regulatory compliance, and leading teams of branch managers and staff. The role also involves analyzing market trends and implementing initiatives to enhance the customer experience.

What are the key skills and qualifications needed to thrive as a director of retail banking?

To thrive as a Director of Retail Banking, you need strong leadership skills, in-depth knowledge of banking operations, financial products, regulatory compliance, and typically a degree in finance, business, or a related field. Familiarity with core banking systems, CRM software, and regulatory reporting tools, along with relevant certifications such as Certified Retail Banker (CRB), is often required. Exceptional communication, strategic thinking, and people management skills help drive team performance and customer satisfaction. These competencies are essential for ensuring operational excellence, regulatory adherence, and sustainable growth in a competitive retail banking environment.

How does a director of retail banking typically collaborate with branch managers and other department leaders?

A Director of Retail Banking works closely with branch managers to set performance targets, ensure regulatory compliance, and implement strategic initiatives across branches. They regularly coordinate with leaders from departments such as marketing, risk management, and operations to align retail banking services with overall business objectives. This collaboration often involves cross-functional meetings, sharing best practices, and jointly addressing challenges such as improving customer experience or launching new products. Effective communication and partnership are essential for driving consistent results and fostering a cohesive team environment.

What is the difference between Director Retail Banking vs Branch Manager?

AspectDirector Retail BankingBranch Manager
ResponsibilitiesOversees multiple branches, develops retail banking strategies, manages regional performanceManages daily branch operations, supervises staff, ensures customer service standards
Required CredentialsBachelor's degree, extensive banking experience, leadership skillsBachelor's degree, banking or finance experience, customer service skills
Work EnvironmentRegional or corporate office, strategic planning focusIndividual branch, operational focus
Industry UsageCommonly used in large banks and financial institutionsUsed across various banking institutions for branch-level management

The main difference between a Director Retail Banking and a Branch Manager lies in scope and responsibilities. The Director Retail Banking focuses on strategic oversight across multiple branches and regional performance, while the Branch Manager handles daily operations within a single branch. Both roles require banking experience and leadership skills, but the Director role involves higher-level planning and management.

What are the most commonly searched types of Retail Banking jobs in Indiana?

The most popular types of Retail Banking jobs in Indiana are:

What are popular job titles related to Director Retail Banking jobs in Indiana?

For Director Retail Banking jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Director Retail Banking jobs in Indiana look for?

The top searched job categories for Director Retail Banking jobs in Indiana are:

What cities in Indiana are hiring for Director Retail Banking jobs?

Cities in Indiana with the most Director Retail Banking job openings:

Director Retail Banking jobs near you

Executive Director, Private Banking

Northwest

Fishers, IN • On-site

Full-time

Re-posted 11 days ago

Job description

IN0534 Fishers, OH0523 Independence Bus Office, OH0713 NW Bancshares HQ, PA0258 Bellevue, PA0736 Administration Center

Job Description

The Northwest Bank Executive Director of Private Banking will be directly responsible for managing all aspects of the Private Bank offer, including multiple direct reports functioning in various geographies and representing all product and service aspects within the Wealth Management Group. As a senior leader within the Wealth Management Group this position will interact with various leaders within the Wealth Management Group and executive partners within Northwest Banks Retail, Commercial, Mortgage and Small Business Banking segments to ensure strong cross-referral procedures and deepen revenue opportunities throughout the Northwest Bank organization. This position will also create both internal and external marketing strategies to drive visibility and establish and maintain the P&L aspects associated with this extremely important vertical business.
Essential Functions
Develop, manage, and maintain the Private Bank team in key strategic markets throughout the Northwest footprint.
Establish and enhance core business metrics that meet or exceed annual plan and budgetary requirements.
Perform continuous market analysis to identify and enhance the client experience and generate revenue from the Private Bank key services including Depository, Lending, and Investment Management services.
Work in close co-operation with various business line leaders to ensure the Wealth Management experience is delivered in a broad and consistent fashion.
Ensure that Private Bank offerings are competitive and delivered in an initiative-taking fashion to clients of Northwest Bank seeking this level of service.
Partner with the Marketing teams in developing both internal and external brand recognition engagements and sales materials.
Responsible for managing pipeline and activities to ensure appropriate number of opportunities are pursued to ensure revenue and budgetary goals.
Keep up to date with markets, investments and private banking products and services and competitor offerings.
Create, schedule, lead internal training sessions about the Private Bank offering and all aspects of the Wealth Management Group products and services.
Additional Essential Functions
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
Additional Responsibilities
Partner with Wealth Management, Investment Banking, Trust, and Commercial Banking leaders on integrated client solutions
Identify new client segments or product opportunities (e.g., family offices, entrepreneurs, crossborder clients)
Lead strategic planning around asset gathering, profitability, and client lifecycle management
Act as a senior escalation point for client complaints, disputes, or compliance issues
Participate in talent calibration, succession planning, and compensation decisions
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Bachelor's Degree Business, Finance or related academic track And
Master's Degree MS, MBA
Work Experience
More than 15 years Financial Services Experience
8 - 12 years Wealth Management & Private Banking
Licenses and Certifications
CTFA Upon Hire
CFP Upon Hire
FINRA SIE Upon Hire
Series 6 Upon Hire
Series 7 Upon Hire

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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