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Manager Frost Bank Center Jobs in Indiana (NOW HIRING)

Old National Bank has been serving clients and communities since 1834. With over $70 billion in ... The Banking Center Manager leads a high-performing team focused on delivering exceptional client ...

Banking Center Manager

Fort Wayne, IN · On-site

$60K - $121K/yr

Overview Old National Bank has been serving clients and communities since 1834. With over $70 ... Responsibilities The Banking Center Manager is responsible for the administration and efficient ...

First Merchants Bank is seeking a Banking Center Manager to join our team! This position will focus on developing and implementing sales plans, coaching and developing their team, providing strong ...

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Manager Frost Bank Center information

What does a manager at Frost Bank Center do?

A Manager at Frost Bank Center is responsible for overseeing the daily operations of the facility, which hosts sports games, concerts, and other large events. Their duties include coordinating staff, managing schedules, ensuring guest safety, and maintaining the quality of guest experiences. They also work closely with event organizers, vendors, and security teams to ensure events run smoothly. Additionally, they handle budgeting, resolve customer issues, and ensure compliance with venue policies.

What are some common challenges a manager at Frost Bank Center may face, and how can they effectively address them?

Managers at Frost Bank Center frequently encounter challenges such as coordinating large-scale events, managing diverse teams, and ensuring excellent customer experiences. Balancing operational efficiency with guest satisfaction requires strong organizational and communication skills. Proactively addressing logistical issues, fostering clear communication among staff, and staying adaptable during high-pressure events are key strategies for success. Building relationships with vendors, clients, and internal teams also plays a crucial role in overcoming day-to-day challenges and ensuring smooth event execution.

What are the key skills and qualifications needed to thrive as a manager at Frost Bank Center, and why are they important?

To excel as a Manager at Frost Bank Center, you need experience in facility operations, event management, and staff supervision, typically backed by a degree in business, hospitality, or a related field. Familiarity with event management software, budgeting tools, and safety compliance systems is often required. Exceptional leadership, problem-solving, and interpersonal skills help in coordinating teams and ensuring smooth event execution. These competencies are vital for delivering successful events, maintaining guest satisfaction, and upholding the venue's reputation.

What is the difference between Manager Frost Bank Center vs Customer Service Manager?

AspectManager Frost Bank CenterCustomer Service Manager
Required CredentialsBachelor's degree, banking or finance experienceBachelor's degree, customer service or management experience
Work EnvironmentFinancial institution, corporate settingRetail or corporate customer service environment
Industry UsageBanking, financial servicesRetail, banking, service industries
Common Search IntentManaging banking operations at Frost Bank CenterOverseeing customer service teams

The Manager Frost Bank Center typically oversees banking operations within the financial institution, requiring finance-related credentials. In contrast, a Customer Service Manager focuses on managing customer service teams across various industries. While both roles involve leadership and client interaction, the Manager Frost Bank Center is specialized in banking services, whereas the Customer Service Manager has a broader scope across retail and service sectors.

What are the most commonly searched types of Frost Bank Center jobs in Indiana?

The most popular types of Frost Bank Center jobs in Indiana are:

What are popular job titles related to Manager Frost Bank Center jobs in Indiana?

For Manager Frost Bank Center jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Manager Frost Bank Center jobs in Indiana look for?

The top searched job categories for Manager Frost Bank Center jobs in Indiana are:

What cities in Indiana are hiring for Manager Frost Bank Center jobs?

Cities in Indiana with the most Manager Frost Bank Center job openings:

Banking Center Manager

Fort Wayne, IN • On-site


Old National Bank

8.2

Company rating: 8.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

51st of 172 rated banks

People enjoy working here

Good employer

Recommended by parents


$121K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago


Job description

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. 

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance.  401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.  We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.


The Banking Center Manager leads a high-performing team focused on delivering exceptional client experiences and driving strong financial results. This role is responsible for the overall performance of the banking center, including sales growth, client satisfaction, operational excellence, and team development.

The Banking Center Manager builds and develops talent, creating an environment where team members are engaged, accountable, and equipped to meet client needs through a consultative, relationship-based approach. This leader actively coaches performance, reinforces expectations, and drives consistent execution of sales and service strategies.

In partnership with Market leadership and operational risk partners, the Banking Center Manager ensures the banking center operates in alignment with all policies, procedures, and regulatory requirements, while maintaining a strong focus on client experience and business growth.

Salary Range

The salary range for this position is $60,000/yr - $121,300/yr plus bonus. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate’s relevant skills and professional experience, educational qualifications, and geographic location.

Key Accountabilities

Banking Center Performance

  • Own overall banking center performance, including achieving loan, deposit, and referral goals; monitor metrics and drive actions to improve results and sustain growth.
  • Partner with Market leadership to align on goals, strategies, and opportunities.
  • Contribute directly to results through personal production and client engagement.
  • Build community presence and partnerships to drive business development and enhance the bank’s reputation.
  • Collaborate across the market to connect clients to the full range of Old National capabilities.

Client Experience & Relationship Growth

  • Lead a client-centric culture focused on understanding needs, providing advice, and delivering personalized financial solutions.
  • Drive growth in consumer and business relationships through proactive outreach, referrals, and consistent execution of the sales process.
  • Ensure effective use of cross-selling, partner referrals, and digital solutions to deepen relationships.
  • Engage directly with clients to resolve issues, strengthen relationships, and reinforce trust.

Team Leadership & Talent Development

  • Build and develop a high-performing team focused on client experience, growth, and operational excellence.
  • Provide regular coaching and feedback to strengthen performance and consultative sales capabilities.
  • Set clear expectations, monitor progress, and hold team members accountable for results and behaviors.
  • Attract, develop, and retain talent, building a strong pipeline for future roles.

Operational Excellence & Risk Management

  • Ensure consistent execution of policies, procedures, and regulatory requirements, reinforcing accountability for accuracy and compliance.
  • Partner with the Market Service Leader to maintain strong operational discipline, controls, and audit readiness.
  • Balance the client experience with strong risk management to protect clients and the bank. 

Key Competencies for Position

Execution Leadership: Sets clear goals, monitors performance, and drives accountability for results; identifies issues, takes action, and removes obstacles to improve outcomes.

Client Leadership: Creates a client-focused environment that prioritizes understanding needs and delivering effective solutions; anticipates and resolves issues to protect and enhance the client experience.

Culture Leadership: Builds trust and credibility through consistent actions and a commitment to Old National values; fosters an inclusive, respectful environment where team members feel supported and engaged.

 

People Leadership: Attracts, develops, and retains talent through coaching, feedback, and clear expectations; builds team capability while holding individuals accountable for performance and growth. 

Qualifications and Education Requirements

  • Bachelor’s degree in business or a related field preferred, or equivalent combination of education and relevant work experience.
  • 4+ years of experience in banking, retail, or a client-facing environment, including exposure to sales, lending, and relationship management.
  • Demonstrated ability to lead, coach, or influence others to achieve performance goals, preferably within a team-based or multi-functional environment.
  • Understanding of consumer lending, sales processes, and client relationship management practices.
  • Effective communication and interpersonal skills, with the ability to build relationships and influence across roles.
  • Ability to manage multiple priorities in a fast-paced environment while maintaining client and team focus.
  • Bilingual proficiency in Spanish preferred but not required.
  • NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. 

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. 

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank.  Join our team!



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