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Manager Frost Bank Center Jobs in Indiana (NOW HIRING)

Old National Bank

Banking Center Manager

Fort Wayne, IN · On-site

$60K - $121K/yr

Overview Old National Bank has been serving clients and communities since 1834. With over $70 ... Responsibilities The Banking Center Manager is responsible for the administration and efficient ...

First Merchants Bank

Banking Center Manager

Salem, IN · On-site

First Merchants Bank is seeking a Banking Center Manager to join our team! This position will focus on developing and implementing sales plans, coaching and developing their team, providing strong ...

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First Merchants Bank

Banking Center Manager

Salem, IN · On-site

First Merchants Bank is seeking a Banking Center Manager to join our team! This position will focus on developing and implementing sales plans, coaching and developing their team, providing strong ...

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Old National Bank

Banking Center Manager

Columbus, IN · On-site

$121K/yr

Old National Bank has been serving clients and communities since 1834. With over $70 billion in ... The Banking Center Manager leads a high-performing team focused on delivering exceptional client ...

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Old National Bank

Banking Center Manager

Columbus, IN · On-site

$121K/yr

Overview Old National Bank has been serving clients and communities since 1834. With over $70 ... Responsibilities The Banking Center Manager leads a high-performing team focused on delivering ...

Old National Bank

Banking Center Manager

Fort Wayne, IN · On-site

$121K/yr

Old National Bank has been serving clients and communities since 1834. With over $70 billion in ... The Banking Center Manager leads a high-performing team focused on delivering exceptional client ...

Old National Bank

Banking Center Manager

Terre Haute, IN · On-site

$121K/yr

Overview Old National Bank has been serving clients and communities since 1834. With over $70 ... Responsibilities The Banking Center Manager leads a high-performing team focused on delivering ...

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Manager Frost Bank Center information

What does a manager at Frost Bank Center do?

A Manager at Frost Bank Center is responsible for overseeing the daily operations of the facility, which hosts sports games, concerts, and other large events. Their duties include coordinating staff, managing schedules, ensuring guest safety, and maintaining the quality of guest experiences. They also work closely with event organizers, vendors, and security teams to ensure events run smoothly. Additionally, they handle budgeting, resolve customer issues, and ensure compliance with venue policies.

What are some common challenges a manager at Frost Bank Center may face, and how can they effectively address them?

Managers at Frost Bank Center frequently encounter challenges such as coordinating large-scale events, managing diverse teams, and ensuring excellent customer experiences. Balancing operational efficiency with guest satisfaction requires strong organizational and communication skills. Proactively addressing logistical issues, fostering clear communication among staff, and staying adaptable during high-pressure events are key strategies for success. Building relationships with vendors, clients, and internal teams also plays a crucial role in overcoming day-to-day challenges and ensuring smooth event execution.

What are the key skills and qualifications needed to thrive as a manager at Frost Bank Center, and why are they important?

To excel as a Manager at Frost Bank Center, you need experience in facility operations, event management, and staff supervision, typically backed by a degree in business, hospitality, or a related field. Familiarity with event management software, budgeting tools, and safety compliance systems is often required. Exceptional leadership, problem-solving, and interpersonal skills help in coordinating teams and ensuring smooth event execution. These competencies are vital for delivering successful events, maintaining guest satisfaction, and upholding the venue's reputation.

What is the difference between Manager Frost Bank Center vs Customer Service Manager?

AspectManager Frost Bank CenterCustomer Service Manager
Required CredentialsBachelor's degree, banking or finance experienceBachelor's degree, customer service or management experience
Work EnvironmentFinancial institution, corporate settingRetail or corporate customer service environment
Industry UsageBanking, financial servicesRetail, banking, service industries
Common Search IntentManaging banking operations at Frost Bank CenterOverseeing customer service teams

The Manager Frost Bank Center typically oversees banking operations within the financial institution, requiring finance-related credentials. In contrast, a Customer Service Manager focuses on managing customer service teams across various industries. While both roles involve leadership and client interaction, the Manager Frost Bank Center is specialized in banking services, whereas the Customer Service Manager has a broader scope across retail and service sectors.

What are the most commonly searched types of Frost Bank Center jobs in Indiana?

The most popular types of Frost Bank Center jobs in Indiana are:

What are popular job titles related to Manager Frost Bank Center jobs in Indiana?

For Manager Frost Bank Center jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Manager Frost Bank Center jobs in Indiana look for?

The top searched job categories for Manager Frost Bank Center jobs in Indiana are:

What cities in Indiana are hiring for Manager Frost Bank Center jobs?

Cities in Indiana with the most Manager Frost Bank Center job openings:

Manager Frost Bank Center jobs near you

Banking Center Manager

Fort Wayne, IN • On-site

Old National Bank

8.2

Company rating: 8.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

52nd of 173 rated banks

People enjoy working here

Good employer

Recommended by parents

Learn more about Old National Bankexternal

$60K - $121K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago

Job description

Overview
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
The Banking Center Manager is responsible for the administration and efficient operation of the banking center including branch profit and loss; successful execution of the sales process; client satisfaction and retention; implementation and compliance with all operational standards, legal and regulatory requirements; hiring, training, development and evaluation of staff; meeting individual sales goals; utilization of sales strategies and business calling expertise to develop new and expand existing customer relationships: The Banking Center Manager has individual responsibilities for direct client sales and service including account opening, loan applications, service inquiries and transaction processing as needed. They have individual sales goals as well as the responsibility for maximizing the sales and profitability of the entire banking center.
Salary Range
The salary range for this position is $60,000 - $121,300 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
Banking Center Profitability and Oversight
  • Assist the Community Banking Executive and Community Banking Market Manager in establishing, monitoring, and evaluating banking center and individual sales and service goals.
  • Conduct regular meetings with banking center team to build product knowledge, review goals and expectations, recognize areas of success and opportunities for development; share corporate marketing campaign and supporting materials, and proactively introduce all servicing channels to consumer and business clients.
  • Participate and encourage attendance in local community events and activities to activate partnerships within the area, through volunteerism of team members and corporate financial support.

Client Centric Sales Approach
  • Build banking center team focused on a consultative sales approach, uncovering needs of clients, and providing education and advice regarding the products and services available to meet the clients' needs. This includes hiring, training, mentoring, and developing team members to create a proficient team with loan and deposit knowledge.
  • Leads team in educating clients of all consumer and small business loan and deposit products and services; promotes line of business resources through joint calling efforts including mortgage, investments, wealth management, private banking, commercial, treasury management and merchant processing; as well as the wide range of banking channels available to clients, including emerging technology and digital solutions to enhance the client experience
  • Proactively coaches to ensure adherence to all regulatory requirements and guidelines, ethical standards and encourages sharing of best practices and effective sales techniques and tools

Operational Excellence
  • Staff to company benchmarks, ensuring all service standards are met or exceeded; respond to client inquiries in alignment with company policies, procedures, and standards; plan and assign banking center staffing to ensure optimal client service.
  • Partners with the Market Service Leader to ensure appropriate oversight of banking center operations including compliance with bank policies, procedures and audit standards, compliance with legal and regulatory requirements, compliance with security practices/procedures and oversight of security equipment.

Key Competencies for Position
Execution Leadership:
  • Communicates goals, tracks progress against key goals/metrics, effectively utilizing diverse talent and resources to achieve goals. Empowers team members and holds them accountable based on appropriate level of authority; manages progress effectively and takes appropriate measures to address performance issues. Seeks to identify what caused the issue, consults with lines of business and subject matter experts, as appropriate, to determine the best solution and acts within approved policies, procedures, and established guidelines.

Client Leadership:
  • Client Experience - Fosters a culture that enables others to deliver an exceptional client experience, anticipates, escalates and/or takes action when work processes, procedures, or policy implementation issues may affect the client, always working to resolve issues and design solutions with a clear picture of the client in mind. Seeks information about the client/client's business to develop sound solutions to meet each client's needs, following through on client commitments despite time pressures or obstacles; follows up to ensure the client is satisfied.

Culture Leadership:
  • Is accessible, approachable, and helpful to others, builds relationships, establishes trust, credibility, and respect with others through a track record of delivering on commitments, inspires team members to demonstrate our culture and core values, coaching and developing team members to act honestly and ethically in all efforts.People Leadership:
  • Actively seeks to attract the best talent and to develop team members effectiveness in their current and future roles, encourages and values diversity. Gives, receives, and asks for feedback, creates a supportive, encouraging environment which empowers team members to stretch beyond what they thought they could do, while holding team members accountable for goals and deliverables.

Qualifications and Education Requirements
  • Education: Bachelor's Degree in business related field preferred or equivalent work experience
  • 4+ years banking experience with 2+ years consumer lending experience
  • 2+ years of supervisory experience, preferably in the banking or retail industry
  • Licenses/Certifications: must be eligible to register with the National Mortgage Licensing System and Registry (NMLS)

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank.
Join our team!

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