Job Title: Patient Enrollment Specialist (Bilingual Required | Fully Remote)ย Overview:ย
The Enrollment Training Specialist is a hybrid, non-managerial role responsible for both direct patient enrollment activities and training, mentoring, and readiness support for the Enrollment team. Approximately 50% of this role is dedicated to hands-on enrollment work, including outbound patient calls and consent completion. The remaining time isย focused onย onboarding, coaching, skills development, and scheduling support to ensure consistent enrollment performance.ย ย
This role serves as a working subject-matter expert, modeling best practices and reinforcing enrollment standards through example, training, and mentorship. This position does not include people management or HR authority.ย ย
Reports To:ย
Director of Clinical Operationsย
Department:ย
Clinical Operationsย
Key Responsibilitiesย
Direct Enrollment Execution (โ50%)ย
Training, Mentoring & Readiness Support (โ50%)ย
Support onboarding and ongoing training for Enrollment Specialists โ Includingย ShiFox, Nextiva/Genysis,Expectations,ย OhMDย
Collaboration & Continuous Improvementย
Requiredย Qualifications and Skills:ย
- Experienceย assistingย with scheduling or capacity planningย
- Bilingual required
Work Location, Shift & Scheduleย
This position is remote (please see remote requirements below).ย Shifox/Alopexย employees work Monday-Friday 8:00 am-5:00 pm or according to the business hours of client practices.ย Hybrid role requiring active participation in daily enrollment activity.ย If working part-time, a mutually agreeable schedule will be determined based on the clientโs practice needs.ย
Remote Position Requirements:ย
Reliable and stable Internet โ all programs used by Enrollment Specialists are internet-based.ย A quiet and professional work environment suitable for speaking with patients about sensitive information and Protected Health Information (PHI), free of distractions.ย
Compensation:
ย ย ย ย ย ย ย ย Rateย $20.00-$21.00 per hour
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