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Director Pos Technical Support Jobs in Virginia (NOW HIRING)

Technical Support Supervisor will also work as a backup to the Director of Technical Services, including when Director is absent or if travel may be required to go on-site. Key tasks include customer ...

Technical Director Category: Leadership and Management Roles Main location: United States, Virginia ... S. federal space, IAF supports missions that foster national security, foreign relations, and ...

... support, and ensuring the successful operation of mission-critical systems. This role combines hands‑on technical troubleshooting with direct customer engagement, serving as a trusted technical ...

... support, and ensuring the successful operation of mission-critical systems. This role combines hands-on technical troubleshooting with direct customer engagement, serving as a trusted technical ...

... support, and ensuring the successful operation of mission-critical systems. This role combines hands-on technical troubleshooting with direct customer engagement, serving as a trusted technical ...

... support, and ensuring the successful operation of mission-critical systems. This role combines hands-on technical troubleshooting with direct customer engagement, serving as a trusted technical ...

Showing results 41-60

Director Pos Technical Support information

What is the difference between Director Pos Technical Support vs Technical Support Manager?

AspectDirector Pos Technical SupportTechnical Support Manager
ResponsibilitiesOversees multiple support teams, develops strategic initiatives, manages budgetsManages daily support operations, supervises support staff, resolves escalated issues
Required CredentialsBachelor's degree, extensive experience in technical support, leadership skillsBachelor's degree, technical support experience, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, higher-level decision makingOperational focus, direct team supervision, customer interaction

The main difference between a Director Pos Technical Support and a Technical Support Manager lies in scope and focus. The Director typically handles strategic planning and oversees multiple teams, while the Manager focuses on daily operations and team management. Both roles require relevant technical experience and leadership skills, but the Director's role is more strategic and higher-level.

What are the most commonly searched types of Pos Technical Support jobs in Virginia?

The most popular types of Pos Technical Support jobs in Virginia are:

What are popular job titles related to Director Pos Technical Support jobs in Virginia?

For Director Pos Technical Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Director Pos Technical Support jobs in Virginia look for?

The top searched job categories for Director Pos Technical Support jobs in Virginia are:

What cities in Virginia are hiring for Director Pos Technical Support jobs?

Cities in Virginia with the most Director Pos Technical Support job openings:

Technical Support Specialist (TSS Level I)

DAWSON

Herndon, VA • On-site

Full-time

Re-posted 18 days ago


Job description

Job Summary:
DAWSON is a company focused on supporting mission-critical operations for the Department of Homeland Security. They are seeking a Technical Support Specialist to coordinate with stakeholders, manage equipment, and provide training on equipment protocols while supporting CBRN detection operations.
Responsibilities:
• Conduct CBRN detection operations
• Function as Project Manager when the project manager is absent.
• Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files.
• Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies.
• Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies.
• Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required.
• Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes.
• Supports training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes unless otherwise directed
• Submit Travel Approvals within 48hrs after members receive an Operations Order (OPORD) unless otherwise directed.
• Provides support for Situation Reports (SITREPs).
• Provides input for After Action Reports (AARs).
Qualifications:
Required:
• Active Secret Security Clearance
• CBRN subject matter expert
• Able to carry equipment up to 50lbs.
• Have a Commercial Driver’s License Class B (CDL B) or ability to obtain within 3 months following contract award
• 10 years’ experience in operational planning and coordination of detection and preventative activities; 7 years hands on experience of the same
• Operational experience in planning CBRN detection operations, managing logistics, and executing detection during NSSE, events of significance to include SEAR, events of all levels (I through V), enhanced steady state, steady-state, and surge operations
• Equipment experience shall include the use of primary and secondary screening devices including spectroscopic devices and chemical identification equipment utilizing FTIR and Raman technologies
• Demonstrate tactics, techniques, and procedures for CBRN detection operations
• Excellent leadership qualities, public speaking and presentation skills
• National Incident Management System (NIMS) and Incident Command Structure (ICS) certifications and courses
• Excellent decision making and critical thinking skills in a high paced environment
• At least one Basic Radiation Fundamental Training Program Certification
• Primary and secondary screening preventative certifications
• Possess excellent verbal and written communication skills
• Proficiency with Microsoft Office Suite for performance of duties
• Be able to read, write, and speak English fluently
• Travel 50 – 75% during the year
Company:
DAWSON brings together the diverse portfolio of companies of Hawaiian Native Corporation, delivering mission-critical services to the Department of Defense, federal agencies, and commercial organizations. Founded in 2004, the company is headquartered in Honolulu, HI, US, , with a team of 1001-5000 employees. The company is currently Late Stage.