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Director Of Technical Operations Jobs (NOW HIRING)

MedPharm Ltd

Sr. Director, Technical Operations

Durham, NC · On-site

$180 - $260/hr

Position Summary The Sr. Director, Technical Operations is responsible for providing key leadership ... This position is responsible for all of cGMP Manufacturing and will serve as a member of the site ...

MedPharm

Sr. Director, Technical Operations

Durham, NC · On-site

Position Summary The Sr. Director, Technical Operations is responsible for providing key leadership ... This position is responsible for all of cGMP Manufacturing and will serve as a member of the site ...

MedPharm

Sr. Director, Technical Operations

Durham, NC · On-site

Position Summary The Sr. Director, Technical Operations is responsible for providing key leadership ... This position is responsible for all of cGMP Manufacturing and will serve as a member of the site ...

LLNL

Technical Operations Manager

Livermore, CA · On-site

$9.6K/wk

As the Technical Operations Manager, you will provide strategic and operational leadership for the ... Director (DPAD) for Projects and serves as an integral member of the PMO Leadership Team. The ...

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Director Of Technical Operations information

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$232K

How much do director of technical operations jobs pay per year?

As of Aug 14, 2026, the average yearly pay for director of technical operations in the United States is $115,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $154,500.00 per year, depending on experience, location, and employer.

Is a director of technical operations a high position?

A director of technical operations is a senior leadership role responsible for overseeing technical teams, systems, and processes within an organization. It is considered a high-level position that often requires extensive experience, technical expertise, and management skills.

How does a director of technical operations typically collaborate with other departments within an organization?

A Director of Technical Operations frequently works cross-functionally with teams such as engineering, product management, customer support, and IT to ensure operational efficiency and alignment with business goals. They facilitate communication between technical staff and non-technical stakeholders, translating complex technical concepts into actionable strategies. Additionally, they often lead meetings to prioritize projects, address operational bottlenecks, and ensure that all teams are working towards shared objectives. This collaborative approach is key to delivering seamless technical solutions and driving continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as a director of technical operations, and why are they important?

To thrive as a Director Of Technical Operations, you need strong leadership abilities, operational management experience, and a background in engineering or IT, usually supported by a relevant bachelor's or master's degree. Familiarity with enterprise systems, cloud platforms, automation tools, and certifications such as ITIL or PMP is often required. Exceptional communication, problem-solving, and strategic thinking are vital soft skills for leading teams and aligning operations with business goals. These skills ensure efficient technical operations, drive innovation, and support organizational growth in a competitive environment.

What does a director of technical operations do?

A Director of Technical Operations oversees the daily operations of an organization's technical departments, ensuring that systems, processes, and workflows run efficiently and effectively. They manage teams, set strategic goals, and coordinate between different technical and business units. Their responsibilities often include optimizing operational processes, implementing new technologies, managing budgets, and ensuring compliance with industry standards. This role is crucial for maintaining high performance and reliability in technical services and support.

What is the difference between Director Of Technical Operations vs Director Of Engineering?

AspectDirector Of Technical OperationsDirector Of Engineering
Primary FocusOverseeing technical processes, systems, and operational efficiencyLeading engineering teams, product development, and technical innovation
Required CredentialsTechnical certifications, operations management experienceEngineering degrees, technical expertise in specific engineering fields
Work EnvironmentOperations departments, cross-functional teamsEngineering teams, R&D departments
Industry UsageCommon in tech, manufacturing, and service industriesPrevalent in software, hardware, and product development sectors

The main difference is that the Director Of Technical Operations focuses on managing technical processes and operational efficiency, while the Director Of Engineering leads engineering teams and product development. Both roles require technical expertise but serve different strategic functions within an organization.

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Director Of Technical Operations jobs near you
Infographic showing various Director Of Technical Operations job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $115,510 per year, or $55.5 per hour.

Director of Operations

Lyra Technology Group

Portsmouth, NH • Hybrid

$115K - $125K/yr

Full-time

Posted 16 days ago

Job description

Lyra Technology Group is seeking a Director of Operations to build, standardize, and own the operations backbone for one of our operating companies.  In this key leadership role, the Director will design and implement the internal infrastructure process, documentation, change management, QA, and asset and contract lifecycle - that lets our sales and technical teams execute cleanly. This is a build-out role reporting directly to the CEO. This is not a technical leadership role, a helpdesk supervision role, or a finance role.

Your work as a Director of Operations will include several components: 

Internal Operations, Process & Documentation

  • Author, standardize, and enforce internal SOPs across the organization
  • Own internal process documentation end-to-end: internal policy, client policy, and client data standards
  • Establish internal change management with documentation and communication standards
  • Lead internal automation and AI/workflow-automation initiatives
  • Govern internal systems administration (ConnectWise PSA, Datto RMM, documentation platform) in partnership with the Director of Technical Services

Quality Assurance & Standards

  • Implement ticket QA standards: audit cadence, completeness criteria, and billable-accuracy checks
  • Design and implement project QA: checklists engineers must satisfy before a project is closed
  • Standardize user provisioning/deprovisioning and identity practices across the client base
  • Partner with the Director of Technical Services on client documentation standards

Asset, Contract & Vendor Lifecycle

  • Centralize client asset and inventory tracking and lifecycle management
  • Own contract management: renewal dates and a central repository for MSAs, SOWs, and vendor agreements
  • Support MSA/SOW approval workflow (CEO retains final sign-off authority)
  • Partner with Finance on vendor procurement, purchasing, and renewals

Solutions Portfolio & Sales Enablement

  • Lead evaluation and packaging of new solutions and offerings for clients
  • Own pricing, rate-card, and catalog governance: SKU catalog, discount governance, margin floors
  • Build sales-ops and tech-ops enablement: onboarding handoffs, renewals tracking, whitespace/upsell systems
  • Support vCIO and IT strategy reviews with enablement tooling and information flow

Cross-Functional & Reporting

  • Partner with the CEO on operational strategy, capacity decisions, and continuous-improvement programs
  • Own operational reporting and dashboards: business KPIs, service-delivery metrics, and scorecards
  • Support HR-adjacent operations: offboarding, training and certification tracking
  • Coordinate with Technical Services on standards, solution handoffs, and BCDR oversight - govern the framework, don't duplicate technical execution

Our ideal Director of Operations has the following qualifications:

  • 5+ years in operations, service delivery, or PMO leadership, ideally within an MSP or IT services business
  • Proven experience building operational infrastructure - not just maintaining it
  • Familiarity with ConnectWise PSA and Datto RMM (or equivalent MSP tooling) and MSP service-delivery metrics
  • Comfortable in a small-company environment where the role is both strategic and execution-level
  • Strong bias toward documentation, process discipline, and measurable improvement
  • Experience with internal automation and workflow tooling; interest in AI-driven operational improvement
  • Experience with contract lifecycle management and vendor operations a plus

 

The targeted base compensation for this role is $115,000-$125,000. This role operates out of Portsmouth, NH in a hybrid model. If building the operational engine of a growing MSP sounds appealing to you, let's have a conversation.

Apply