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Director Of Technical Operations Jobs in Washington

Nightwing

Technical Operations Officer

Sterling, VA · On-site

$122K - $253K/yr

Broad Understanding of principles of Operational Security is critical for this position. The Technical Operations responsibilities will include and but are not limited to: 1) Deliver high-quality ...

Nightwing

Technical Operations Officer

Sterling, VA · On-site

$122K - $253K/yr

Broad Understanding of principles of Operational Security is critical for this position. The Technical Operations responsibilities will include and but are not limited to: 1) Deliver high-quality ...

Nwis

Technical Operations Officer

Sterling, VA

$122K - $253K/yr

Broad Understanding of principles of Operational Security is critical for this position.The Technical Operations responsibilities will include and but are not limited to:1) Deliver high-quality ...

Nwis

Technical Operations Officer

Sterling, VA

$122K - $253K/yr

Broad Understanding of principles of Operational Security is critical for this position.The Technical Operations responsibilities will include and but are not limited to:1) Deliver high-quality ...

Nwis

Technical Operations Instructor

Sterling, VA

$99K - $206K/yr

Working as part of a team of instructors and technical professionals, the candidate will develop ... office-level operational capability and proficiency in hands-on collection operations. The ...

New

Union Church

Technical Director

Glen Burnie, MD · On-site

The Technical Director for Union Church is a pivotal full-time role aimed at individuals passionate ... Manage the setup and operation of streaming software and hardware, including Resi for reliable ...

Union Church

Technical Director

Glen Burnie, MD · On-site

The Technical Director for Union Church is a pivotal full-time role aimed at individuals passionate ... Manage the setup and operation of streaming software and hardware, including Resi for reliable ...

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Director Of Technical Operations information

See Washington salary details

$29.4K

$130.8K

$262.8K

How much do director of technical operations jobs pay per year?

As of Aug 30, 2026, the average yearly pay for director of technical operations in Washington is $130,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $175,000.00 per year, depending on experience, location, and employer.

What does a director of technical operations do?

A Director of Technical Operations oversees the daily operations of an organization's technical departments, ensuring that systems, processes, and workflows run efficiently and effectively. They manage teams, set strategic goals, and coordinate between different technical and business units. Their responsibilities often include optimizing operational processes, implementing new technologies, managing budgets, and ensuring compliance with industry standards. This role is crucial for maintaining high performance and reliability in technical services and support.

How does a director of technical operations typically collaborate with other departments within an organization?

A Director of Technical Operations frequently works cross-functionally with teams such as engineering, product management, customer support, and IT to ensure operational efficiency and alignment with business goals. They facilitate communication between technical staff and non-technical stakeholders, translating complex technical concepts into actionable strategies. Additionally, they often lead meetings to prioritize projects, address operational bottlenecks, and ensure that all teams are working towards shared objectives. This collaborative approach is key to delivering seamless technical solutions and driving continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as a director of technical operations, and why are they important?

To thrive as a Director Of Technical Operations, you need strong leadership abilities, operational management experience, and a background in engineering or IT, usually supported by a relevant bachelor's or master's degree. Familiarity with enterprise systems, cloud platforms, automation tools, and certifications such as ITIL or PMP is often required. Exceptional communication, problem-solving, and strategic thinking are vital soft skills for leading teams and aligning operations with business goals. These skills ensure efficient technical operations, drive innovation, and support organizational growth in a competitive environment.

What is the difference between Director Of Technical Operations vs Director Of Engineering?

AspectDirector Of Technical OperationsDirector Of Engineering
Primary FocusOverseeing technical processes, systems, and operational efficiencyLeading engineering teams, product development, and technical innovation
Required CredentialsTechnical certifications, operations management experienceEngineering degrees, technical expertise in specific engineering fields
Work EnvironmentOperations departments, cross-functional teamsEngineering teams, R&D departments
Industry UsageCommon in tech, manufacturing, and service industriesPrevalent in software, hardware, and product development sectors

The main difference is that the Director Of Technical Operations focuses on managing technical processes and operational efficiency, while the Director Of Engineering leads engineering teams and product development. Both roles require technical expertise but serve different strategic functions within an organization.

What are the most commonly searched types of Of Technical Operations jobs in Washington?

The most popular types of Of Technical Operations jobs in Washington are:

What are popular job titles related to Director Of Technical Operations jobs in Washington?

For Director Of Technical Operations jobs in Washington, the most frequently searched job titles are:

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The top searched job categories for Director Of Technical Operations jobs in Washington are:

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Cities in Washington with the most Director Of Technical Operations job openings:

Director Of Technical Operations jobs near you
Infographic showing various Director Of Technical Operations job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 9% Part Time, 3% Temporary, 6% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $130,827 per year, or $62.9 per hour.

Dir., Technical Operations & Infrastructure

Silver Spring, MD • On-site

American Nurses Association ANA
See more jobs at American Nurses Association ANAexternal

Full-time

PTO

Re-posted 9 days ago

Job description

Career Title: Director, Technical Operations & Infrastructure

Department: Information Technology


Salary: Competitive salary commensurate with experience

FLSA: Exempt 


Career Summary: 


The American Nurses Enterprise (ANE) is seeking a Director, Technical Operations & Infrastructure to lead and support a highly skilled, high-performing team of up to four direct reports and six indirect reports. As the Director, Technical Operations & Infrastructure, you are a senior IT leader responsible for the availability, reliability, security, modernization, and operational performance of ANE’s core technology environment. The role spans infrastructure, cloud operations, end-user services, service desk management, cybersecurity operations partnership, physical/facilities technology, vendor oversight, and operational governance. As a member of the IT leadership team, this leader translates IT strategy into measurable service performance, risk reduction, and high-quality employee technology experience.

This is both a strategic and execution-oriented leadership role. As a Director, Technical Operations and Infrastructure, you will be presenting to executives, managing complex vendors, leading teams through change, and stepping into operational details when needed to remove barriers and keep critical services running.

Join the American Nurses Enterprise (ANE) and be part of the team building a healthy world through The Power of Nurses™. Our goals are to (1) Elevate the Profession of Nursing Globally (2) Evolve the Practice of Nursing to Improve Health, Health Care, and Health Equity and (3) Ensure the Professional Success of Nurses. Our core values: Trusted, Inclusive, Innovative and Empowered guide everything we do. We are committed to creating a supportive and dynamic workplace where employees can thrive. 


We understand the importance of work-life balance and offer flexible work arrangements and generous paid time off. Our modern office spaces are designed to foster collaboration and creativity. The collaborative culture and supportive team environment make ANE a great place to grow your career.

 

What You Will Do: 

 

Technical Operations, Infrastructure & Cloud Reliability

  • Own operational reliability: Lead the design, performance, availability, and lifecycle management of ANA's core infrastructure, including cloud-hosted, on-premise, network, endpoint, and collaboration environments.
  • Modernize the infrastructure roadmap: Create and maintain a multi-year roadmap that improves resiliency, scalability, operational efficiency, and security posture while reducing technical debt.
  • Manage disaster recovery and continuity: Ensure disaster recovery, backup, recovery, business continuity, patching, and capacity practices are documented, tested, and continuously improved.
  • Optimize cloud and platform performance: Partner with Enterprise Architecture and Applications leadership to ensure cloud and infrastructure services support current operations, integrations, analytics, and future modernization needs.
  • Maintain operational documentation: Ensure SOPs, system diagrams, support runbooks, escalation paths, and asset inventories remain current and usable by the team.

Service Desk, End-User Services & Digital Workplace Experience

  • Improve the employee technology experience: Lead service desk, endpoint, device provisioning, onboarding/offboarding support, collaboration support, software access, and VIP/executive support standards.
  • Govern service performance: Define and track KPIs, SLAs, service quality trends, ticket aging, root-cause patterns, end-user satisfaction, and service improvement plans.
  • Mature ITSM practices: Strengthen incident, problem, change, request, knowledge, configuration, and asset management practices with clear ownership and measurable outcomes.
  • Support hybrid work: Ensure Microsoft 365, Teams, conference room technology, remote access, access management, and collaboration tools support ANA's hybrid model and staff productivity.
  • Create a service culture: Build a support model that is responsive, professional, accountable, and easy for staff and business partners to work with.

Cybersecurity, Privacy & Risk Partnership

  • Embed security into operations: Partner with cybersecurity, Data Governance, Legal, and business owners to ensure operational controls align with ANA's risk, privacy, and compliance expectations.
  • Support incident response readiness: Ensure infrastructure and operations teams are prepared for security events, outages, escalations, and after-action reviews.
  • Drive remediation discipline: Oversee infrastructure-related vulnerability remediation, patch management, endpoint protections, access hygiene, configuration hardening, and operational risk tracking.
  • Support compliance needs: Help operationalize requirements related to PCI, privacy, NIST-aligned controls, vendor risk, and data protection where technology operations has custodial responsibility.
  • Improve governance clarity: Document decision rights, escalation paths, ownership boundaries, and handoffs across infrastructure, applications, enterprise architecture, cybersecurity, Data Governance, Facilities, and vendors.

Facilities Technology, Physical Security & Executive Meeting Readiness

  • Serve as Facilities technology partner: Act as the primary IT operations liaison for building-related technology, office moves, room readiness, access control, surveillance-related technology, visitor/badging technology, and digital workplace needs.
  • Own conference room technology reliability: Ensure Teams Rooms, conference room AV, hybrid meeting equipment, executive meeting technology, and collaboration tools are consistently ready, supported, and documented.
  • Plan lifecycle replacements: Maintain lifecycle plans for facility-based technology, collaboration spaces, endpoint devices, and infrastructure components.
  • Support business continuity at the office: Coordinate with Facilities and Business Services on operational readiness, emergency procedures, and technology support for office-based work.

Vendor, Contract & Budget Management

  • Manage critical vendors: Oversee managed service providers, infrastructure vendors, telecom/network providers, cloud service providers, endpoint suppliers, collaboration/AV vendors, and security operations partners.
  • Create accountability: Establish vendor scorecards, service-level expectations, renewal calendars, escalation protocols, and performance reviews.
  • Control spend: Develop and manage operating and capital budget inputs for infrastructure, operations, endpoint lifecycle, service desk tools, cloud services, and managed services.
  • Optimize value: Identify opportunities to consolidate tools, retire redundant services, improve licensing discipline, and align spending to business value and risk reduction.
  • Support procurement discipline: Partner with Finance, Legal, and Procurement stakeholders on contracts, renewals, statements of work, RFPs, and vendor risk reviews.

Leadership, Talent Development & Cross-Functional Partnership

  • Lead the team: Recruit, coach, mentor, and manage infrastructure, operations, service desk, security operations, and support personnel; set clear goals and career development expectations.
  • Build bench strength: Create succession plans, skills development plans, cross-training, documentation standards, and coverage models that reduce single points of failure.
  • Partner across IT: Work closely with Enterprise Applications, Enterprise Architecture, PMO, Cybersecurity, Data Governance, and business stakeholders to transition new solutions into sustainable operations.
  • Communicate clearly: Translate technical risks, service trends, and infrastructure needs into executive-ready recommendations, decisions, and narratives.
  • Model ANA values: Demonstrate trust, inclusiveness, innovation, empowerment, accountability, service orientation, and calm leadership under pressure.

 

What you bring to the American Nurses Enterprise:


Required Education

  • Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field; equivalent experience may be considered.

Required Work Experience

  • 10+ years of progressive IT infrastructure, operations, service delivery, or technical operations experience.
  • 5+ years of leadership experience managing technical teams, vendors, budgets, and enterprise service delivery.
  • Demonstrated experience managing hybrid infrastructure environments, including cloud platforms, networks, endpoint services, collaboration tools, and high-availability systems.
  • Strong knowledge of ITSM practices, operational KPIs, SLAs, incident/problem/change management, and continuous service improvement.
  • Experience partnering with cybersecurity, compliance, privacy, Legal, Finance, Procurement, Facilities, and business stakeholders.
  • Proven ability to communicate clearly with executive, technical, and non-technical audiences.
  • Experience managing vendor contracts, renewals, service levels, procurement processes, and cost optimization initiatives.

Preferred Skills 

  • Experience in association management, nonprofit, healthcare, member-based organizations, or similarly mission-driven environments.
  • Experience with Microsoft 365, Azure, identity and access management, endpoint management, ITSM tools, network services, conferencing/AV technology, and cloud cost governance.
  • Familiarity with Personify or other Association Management Systems (AMS), SaaS integrations, and enterprise data protection requirements.
  • Knowledge of NIST CSF, SOC 2, PCI DSS, GDPR/privacy programs, HIPAA-adjacent controls, or vendor risk management frameworks.
  • Certifications such as ITIL, CISSP, CISM, Security+, Azure/AWS, PMP, or similar leadership/technical credentials.


What ANE Offers You:

 

  • Join us and support more than 5 million Registered Nurses in the United States.
  • Every role within ANE contributes to a healthier world through The Power of Nurses™.

Apply