ZipRecruiter

Log In

1

Manager Of Technical Operations Jobs in Washington

avisystems

Technical Operations Manager

Washington, DC · On-site

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

New

AVI Systems

Technical Operations Manager

Washington, DC · On-site

$125K - $172K/yr

FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity. The Technical Operations Manager (TOM) is accountable for delivering high levels ...

New

Nightwing

Technical Operations Officer

Sterling, VA · On-site

$122K - $253K/yr

... of skill and knowledge in a subject and enabling the individual to teach it to others. * Managing ... technical operations; * Experience in Training of Trainers (ToT); * Over 2 years' experience ...

Nightwing

Technical Operations Officer

Sterling, VA · On-site

$122K - $253K/yr

... of skill and knowledge in a subject and enabling the individual to teach it to others. * Managing ... technical operations; * Experience in Training of Trainers (ToT); * Over 2 years' experience ...

Nwis

Technical Operations Officer

Sterling, VA

$122K - $253K/yr

... of skill and knowledge in a subject and enabling the individual to teach it to others. * Managing ... technical operations; * Experience in Training of Trainers (ToT); * Over 2 years' experience ...

Nwis

Technical Operations Officer

Sterling, VA

$122K - $253K/yr

... of skill and knowledge in a subject and enabling the individual to teach it to others. * Managing ... technical operations; * Experience in Training of Trainers (ToT); * Over 2 years' experience ...

next page

Showing results 1-20

All JobsOf Technical Operations JobsManager Of Technical Operations JobsManager Of Technical Operations Jobs in Washington

Manager Of Technical Operations information

What does a manager of technical operations do?

A Manager of Technical Operations oversees the day-to-day technical activities within an organization, ensuring that systems, networks, and technical teams run efficiently. They coordinate technical projects, manage staff, and ensure that all technical operations align with organizational goals. Their responsibilities often include troubleshooting issues, implementing new technologies, optimizing processes, and ensuring compliance with industry standards. Effective communication and leadership skills are essential, as they serve as a bridge between technical teams and upper management.

What are some common challenges faced by a manager of technical operations, and how can they be addressed?

A Manager of Technical Operations often encounters challenges such as balancing resource allocation, managing cross-functional teams, and ensuring timely project delivery while maintaining high technical standards. Effective communication and proactive problem-solving are essential for navigating these challenges. Building strong relationships with both technical staff and other departments, as well as implementing clear processes and regular progress reviews, can help mitigate obstacles and drive operational success.

What are the key skills and qualifications needed to thrive as a manager of technical operations, and why are they important?

To thrive as a Manager of Technical Operations, you need a solid background in operations management, technical expertise in relevant systems, and a bachelor's degree in engineering, information technology, or a related field. Familiarity with IT service management tools (like ServiceNow), project management software, and certifications such as ITIL or PMP are typically required. Strong leadership, problem-solving, and communication skills set top performers apart in this role. These skills ensure efficient technical operations, effective team management, and the successful delivery of business objectives.

What is the difference between Manager Of Technical Operations vs Network Operations Manager?

AspectManager Of Technical OperationsNetwork Operations Manager
Primary FocusOverseeing technical processes, systems, and infrastructure across departmentsManaging network infrastructure, security, and performance
Required CredentialsTechnical certifications (e.g., ITIL, PMP), relevant experienceNetworking certifications (e.g., CCNA, CCNP), technical experience
Work EnvironmentIT departments, cross-functional teams, technical operationsNetwork teams, data centers, security teams
Industry UsageCommon in tech, manufacturing, and service industriesPrimarily in IT, telecommunications, and data services

The Manager Of Technical Operations oversees broad technical processes and infrastructure, while the Network Operations Manager focuses specifically on network systems and security. Both roles require technical certifications and experience but differ in scope and specialization.

How much is a manager of technical operations paid?

The average salary for a manager of technical operations typically ranges from $80,000 to $130,000 annually, depending on experience, industry, and location. Salaries may also include bonuses and benefits, and the role often requires strong technical skills and leadership experience.

What are the most commonly searched types of Of Technical Operations jobs in Washington?

The most popular types of Of Technical Operations jobs in Washington are:

Manager Of Technical Operations jobs near you
Infographic showing various Manager Of Technical Operations job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Technical Operations Manager

Washington, DC

avisystems
See more jobs at avisystemsexternal

Full-time

Posted 2 days ago

New

Job description

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business unit. This role provides leadership and direction for Technical Operations teams, ensuring consistent execution of delivery standards, effective resource planning, and alignment with organizational priorities.

The TOM is responsible for driving operational performance through project delivery, quality assurance, productivity, margin management, and talent development. They partner closely with Sales, Regional/Area Managed Services, and Operations leadership to support revenue growth, improve customer outcomes, and ensure scalable, repeatable project delivery. All decisions are made within approved business plans, budgets, policies, and procedures, while actively modeling and reinforcing the company’s core values.

What you will be doing: 

  • Own and manage the fiscal year operating plan, including workforce (FTE) planning, fixed assets, and training investments required to support current and future business needs.
  • Accountable for overall departmental financial performance, achieving or exceeding budgeted revenue, gross margin, and net income targets
  • Review contract documents in collaboration with Sales, Engineering, Delivery, and customers prior to order processing to confirm scope, technical feasibility, schedules, and margin targets can be successfully delivered.
  • Assign project managers and/or delivery leaders and coordinate the scheduling of resources to meet quality, service, and profitability objectives
  • Partner with Sales through joint customer engagement to promote engineering services, implementation, and managed service offerings that support business growth.
  • Foster a highperformance culture by setting clear expectations, coaching team members, recognizing achievement, and addressing performance or conduct issues as needed.
  • Ensure technical services personnel receive appropriate training aligned to individual development plans and performance goals to maintain expertise in supported products and solutions.

What you'll bring to assure your success: 

  • Proven experience leading a professional service, project delivery, or operations teams within a project based or services driven environment.
  • Proven ability to oversee large teams, offering guidance, managing performance, and supporting talent growth.  
  • Demonstrated experience with Profit & Loss accountability, including ownership of operating budgets, forecasting, revenue production, cost control, and margin performance
  • Understanding of key operational and financial metrics, including utilization, productivity, labor efficiency, margins, and overall business unit performance.
  • Experience working directly with customers and guiding technical teams through design, integration, project delivery, and ongoing service engagements.
  • Sound judgment, strong communication skills, and the ability to balance customer requirements, operational constraints, and financial objectives.
  • CTS, CTS-I, CTS-D or additionally preferred certifications of PMI, PMP or ITIL certifications are key to this position.

Apply