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Director Of Office Operations Jobs (NOW HIRING)

Trilogy Hotel

Director of Operations

Montgomery, AL

The Director of Operations serves as a key liaison for hotel guests and functions as a right hand to the General Manager, supporting Front Office operations and other departments such as Housekeeping ...

JLL

Director, Office Services

Anaheim, CA · On-site

Director of Office Services Company Overview JLL is seeking an experienced workplace services leader to transform and professionalize a multi-site office operations platform for a key client.

Sage Dental

Director of Market Operations

Atlanta, GA · On-site

The Director of Market Operations oversees daily operations for a group of multi-specialty dental ... Deliverables will include gaining the trust and respect of Office Managers, maintaining compliance ...

VICTORY AGENCY INC

Director of Operations

Houston, TX

$60K - $80K/yr

Training & development Victory Agency is hiring a Director of Operations in Houston, TX. Position ... Help coordinate office operations, vendors, and technology needs * Identify process gaps and ...

Sage Dental

Director of Market Operations

Orlando, FL · On-site

The Director of Market Operations oversees daily operations for a group of multi-specialty dental ... Deliverables will include gaining the trust and respect of Office Managers, maintaining compliance ...

Akin

Office Administrator

Houston, TX · On-site

$17.25 - $23.50/hr

S. The role will reside in the Houston office and under the direction of the office Partner in Charge and the Senior Director of Operations - U.S., the Office Administrator is responsible for ...

Dental Office

Director of Operations

Denver, CO · Remote

$80K - $100K/yr

The Director of Operations' primary responsibility is to provide strategic oversight and mentorship ... years of dental office management experience is required * Multi-site experience is highly ...

The GrowHaus

$65K - $75K/yr

Director of Operations (Bilingual English/Spanish) The GrowHaus Hours: Full-time, exempt Reports to ... Oversee front office operations. Manage all organizational vendor contracts and invoicing. Manage ...

Brady Corporation

Director of Operations

Milwaukee, WI · On-site

The Director of Operations holds a leadership responsibility for the operational performance across ... This is an onsite role based in our Milwaukee HQ office. * Operational Excellence: Standardize and ...

St Agnes Church

Director of Operations

Mission, KS · On-site

Direct daily office operations, scheduling, and the integrity of sacramental records. * Facilities Team: Directly manage the Facilities Manager, maintenance/custodial staff, and independent external ...

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All JobsDirector Of Office Operations Jobs

Director Of Office Operations information

See salary details

$34K

$107.7K

$179.5K

How much do director of office operations jobs pay per year?

As of Jun 16, 2026, the average yearly pay for director of office operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of office operations do?

A director of office operations oversees the daily functions of an office, including managing staff, implementing policies, and ensuring efficient workflows. They often coordinate with other departments, handle budgets, and utilize tools like office management software to optimize operations.

What are some common challenges faced by a Director of Office Operations, and how can they be addressed?

A Director of Office Operations often faces challenges such as balancing the needs of multiple departments, managing change during organizational growth, and implementing efficient processes across teams. To address these, it's important to foster clear communication, establish standardized procedures, and remain adaptable to evolving business priorities. Building strong relationships with department heads and investing in staff training can also help ensure smooth operations and a cohesive office environment.

What are the key skills and qualifications needed to thrive as a Director Of Office Operations, and why are they important?

A Director Of Office Operations should have strong organizational, leadership, and project management skills, usually supported by a bachelor’s degree in business administration or a related field. Proficiency in office management software, budgeting tools, and experience with HR or facility management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help them effectively manage teams and resolve operational challenges. These skills ensure smooth office functions, efficient resource allocation, and a positive work environment that supports organizational goals.

What jobs in the US pay 300,000 a year?

For a Director of Office Operations, salaries reaching $300,000 annually are uncommon but possible in large corporations or executive-level roles with significant responsibilities. Typically, such compensation includes base salary, bonuses, and stock options, often requiring extensive experience, leadership skills, and advanced certifications. High-paying roles in management or specialized fields may also reach this level, especially in industries like finance, technology, or healthcare.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers (CEOs), Chief Financial Officers (CFOs), and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like successful surgeons, investment bankers, and certain technology executives can reach or surpass this level through bonuses, stock options, and profit sharing. These positions typically require extensive experience, advanced degrees, and strong leadership skills.

What job makes $10,000 a month without a degree?

A Director of Office Operations typically earns between $5,000 and $12,000 per month depending on experience and company size, but reaching $10,000 monthly without a degree is uncommon. Many high-paying roles in management or specialized fields may require experience, certifications, or skills rather than formal education. Alternative high-income jobs without degrees include sales managers, real estate brokers, or skilled trades, but they often require relevant experience or licensing.

What is the difference between Director Of Office Operations vs Office Manager?

AspectDirector Of Office OperationsOffice Manager
ResponsibilitiesOversees multiple departments, strategic planning, and overall office efficiencyManages daily office functions, staff, and administrative tasks
Required CredentialsBachelor’s degree, experience in operations or administration, leadership skillsBachelor’s degree or relevant experience, administrative skills
Work EnvironmentCorporate offices, cross-departmental collaborationFront office, administrative setting
Industry UsageCommon in large organizations and corporationsCommon in small to medium-sized businesses

The main difference is that the Director Of Office Operations focuses on strategic oversight and managing multiple departments, while the Office Manager handles daily administrative tasks and staff management. Both roles require relevant experience and skills, but the Director role typically involves higher-level planning and leadership responsibilities.

More about Director Of Office Operations jobs
What cities are hiring for Director Of Office Operations jobs? Cities with the most Director Of Office Operations job openings:
What are the most commonly searched types of Of Office Operations jobs? The most popular types of Of Office Operations jobs are:
What states have the most Director Of Office Operations jobs? States with the most job openings for Director Of Office Operations jobs include:
What job categories do people searching Director Of Office Operations jobs look for? The top searched job categories for Director Of Office Operations jobs are:
Director Of Office Operations jobs near you
Infographic showing various Director Of Office Operations job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 3% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Director of Front Office Operations

Director of Front Office Operations

NDM Hospitality

Jacksonville, FL

Full-time

Posted 11 days ago

Job description

Director of Front Office Operations

Tiny Home | RV Resort | Vacation Rental Operations

Position Overview

NDM Hospitality is seeking a strategic, results-oriented Director of Front Office to lead guest-facing operations across our evolving portfolio of tiny home, RV, and vacation rental resort properties. This leadership role is responsible for driving operational excellence, enhancing the guest experience, and ensuring seamless coordination across all resort departments.

In addition to traditional front office responsibilities, this role will also oversee the resort's general store/retail operations, ensuring alignment with brand standards, revenue goals, and guest service expectations.

As the primary leader of the Front Office function, this role serves as the operational hub for all guest interactions, overseeing front desk operations, reservations, guest services, and retail touchpoints while partnering cross-functionally to deliver a consistent, high-quality hospitality experience. The front office is widely recognized as the central point of guest engagement and a critical driver of satisfaction and property performance.

About NDM Hospitality

NDM Hospitality is a family-owned organization with a strong foundation in food and beverage and a growing presence in the vacation rental and resort sector. We are building a differentiated hospitality model by creating branded, scalable experiences across unique accommodation formats, including tiny home communities and RV resorts.

Our mission is to redefine outdoor hospitality through consistency, service excellence, and elevated guest experiences.

Key ResponsibilitiesOperational Leadership
  • Provide strategic and day-to-day leadership for all front office operations, including reception, reservations, guest services, and communications
  • Establish, implement, and continuously refine standard operating procedures (SOPs) to improve efficiency, consistency, and service delivery
  • Ensure seamless coordination between departments, including Housekeeping, Engineering/Maintenance, Retail, and Operations
  • Lead daily operational briefings to align teams on priorities, occupancy, and service expectations
General Store / Retail Management
  • Oversee all aspects of the resort general store, including merchandising, inventory management, and sales performance
  • Ensure the store enhances the overall guest experience by offering relevant, high-quality, and branded products
  • Develop retail strategies to drive ancillary revenue growth and profitability
  • Manage vendor relationships, purchasing, and product selection in alignment with brand standards
  • Implement inventory controls, loss prevention, and stock optimization processes
  • Train and supervise team members responsible for store operations to ensure exceptional service and upselling
  • Ensure the general store maintains high cleanliness, presentation, and operational standards consistent with the resort
Team Leadership & Talent Development
  • Recruit, hire, train, and develop a high-performing front office and retail support team
  • Oversee workforce planning, scheduling, and labor optimization to align with business needs
  • Drive accountability through performance management, coaching, and ongoing development initiatives
  • Foster a culture of professionalism, engagement, and service excellence

Front Office leadership roles are responsible for managing staff, training, and ensuring teams consistently deliver high standards of service across guest touchpoints.

Guest Experience & Service Excellence
  • Champion a guest-centric culture, ensuring exceptional service across all guest touchpoints, including front desk and retail interactions
  • Proactively engage with guests to enhance satisfaction and build loyalty
  • Manage and resolve guest concerns, service recovery situations, and escalations in a timely and professional manner
  • Monitor and improve guest satisfaction scores, online reviews, and Net Promoter Scores (NPS)
  • Develop and implement service recovery strategies and team incentive programs

Front desk and guest service operations significantly influence guest perception and overall satisfaction.

Property & Quality Assurance
  • Conduct regular inspections to ensure cleanliness, presentation, and readiness of all guest-facing areas, including the general store
  • Partner with Housekeeping to maintain high cleanliness standards across homes, cottages, and RV accommodations
  • Collaborate with Engineering/Maintenance to ensure a robust preventive maintenance program and timely resolution of property issues
  • Maintain compliance with health, safety, and operational standards
Financial & Business Performance
  • Manage departmental budgets, forecasts, and labor costs to achieve financial targets
  • Oversee retail revenue performance, cost of goods sold (COGS), and margin optimization for the general store
  • Monitor occupancy, ADR, and revenue performance, collaborating with leadership to optimize yield strategies
  • Analyze operational data, guest feedback, and market trends to identify opportunities for continuous improvement
  • Maintain awareness of local market conditions, competitive landscape, and industry trends

Front office leaders are often responsible for financial oversight, including budgeting and performance metrics that support profitability and operational efficiency.

Communication & Administration
  • Ensure accurate management of reservations, guest records, retail reporting, and operational systems
  • Facilitate clear and consistent communication across departments and leadership levels
  • Develop reports and dashboards to track operational performance, retail metrics, and guest satisfaction
  • Support emergency response procedures and risk management protocols
Qualifications & Experience
  • Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
  • Minimum of 5 years of progressive leadership experience in front office, guest services, resort operations, or retail/hospitality management
  • Experience in vacation rental, outdoor hospitality, RV resorts, or multi-unit environments strongly preferred
  • Demonstrated experience managing retail operations, inventory, or ancillary revenue streams preferred
  • Strong understanding of hospitality financials, budgeting, and revenue optimization
  • Proficiency in property management systems (PMS), POS systems, and retail inventory tools
  • Exceptional interpersonal, communication, and conflict resolution skills
Core Competencies
  • Strategic and operational leadership
  • Guest experience management and service recovery
  • Retail operations and revenue optimization
  • Cross-functional collaboration
  • Talent development and team engagement
  • Data-driven decision making
  • Adaptability in fast-paced

NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

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