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Director Medical Records Retrieval Jobs (NOW HIRING)

Pearl

Medical Records Retrieval Specialist - A289

Medical Records Retrieval Specialist Work Arrangement: Fully Remote Job Type: Independent ... This is an execution-heavy, process-driven role with direct impact on retrieval speed and service ...

Humana

Records Retrieval Specialist

York, PA · Remote

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Medical Records Retrieval Specialist (Risk Adjustment Representative 2) you will: * Collect medical records and conduct research to ensure accuracy of member information and obtain provider ...

Humana

Records Retrieval Specialist

Carlisle, PA · Remote

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Medical Records Retrieval Specialist (Risk Adjustment Representative 2) you will: * Collect medical records and conduct research to ensure accuracy of member information and obtain provider ...

Humana

Records Retrieval Specialist

Carlisle, PA · Remote

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Medical Records Retrieval Specialist (Risk Adjustment Representative 2) you will: * Collect medical records and conduct research to ensure accuracy of member information and obtain provider ...

Humana

Records Retrieval Specialist

Lancaster, PA · Remote

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Medical Records Retrieval Specialist (Risk Adjustment Representative 2) you will: * Collect medical records and conduct research to ensure accuracy of member information and obtain provider ...

Humana

Records Retrieval Specialist

York, PA · Remote

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Medical Records Retrieval Specialist (Risk Adjustment Representative 2) you will: * Collect medical records and conduct research to ensure accuracy of member information and obtain provider ...

Humana

Records Retrieval Specialist

Lancaster, PA · Remote

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Medical Records Retrieval Specialist (Risk Adjustment Representative 2) you will: * Collect medical records and conduct research to ensure accuracy of member information and obtain provider ...

Humana, Inc.

Records Retrieval Specialist

York, PA · On-site

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Medical Records Retrieval Specialist (Risk Adjustment Representative 2) you will: * Collect medical records and conduct research to ensure accuracy of member information and obtain provider ...

Humana

Records Retrieval Specialist

Lancaster, PA · Remote

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Medical Records Retrieval Specialist (Risk Adjustment Representative 2) you will: * Collect medical records and conduct research to ensure accuracy of member information and obtain provider ...

Humana

Records Retrieval Specialist

Mechanicsburg, PA · Remote

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Medical Records Retrieval Specialist (Risk Adjustment Representative 2) you will: * Collect medical records and conduct research to ensure accuracy of member information and obtain provider ...

Humana

Records Retrieval Specialist

Harrisburg, PA · Remote

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Medical Records Retrieval Specialist (Risk Adjustment Representative 2) you will: * Collect medical records and conduct research to ensure accuracy of member information and obtain provider ...

Humana

Records Retrieval Specialist

York, PA · Remote

$40K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Medical Records Retrieval Specialist (Risk Adjustment Representative 2) you will: * Collect medical records and conduct research to ensure accuracy of member information and obtain provider ...

Retrev LLC

Records Retrieval Specialist I

Pensacola, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Onsite Position Summary The Records Retrieval Specialist is responsible for obtaining medical records, billing statements, and related documentation from healthcare providers, hospitals, clinics, and ...

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Director Medical Records Retrieval information

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$15

$34

$77

How much do director medical records retrieval jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for director medical records retrieval in the United States is $34.79, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $36.06 per hour, depending on experience, location, and employer.

What is the difference between Director Medical Records Retrieval vs Medical Records Clerk?

AspectDirector Medical Records RetrievalMedical Records Clerk
CredentialsTypically requires healthcare administration or related certifications, sometimes a degreeHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice-based, overseeing retrieval teams, managing processesOffice or hospital setting, handling record requests and data entry
Employer & Industry UsageHospitals, healthcare facilities, legal firmsHospitals, clinics, insurance companies
Search & Comparison IntentUnderstanding managerial roles in medical records retrievalEntry-level or support roles in medical records

The main difference is that the Director Medical Records Retrieval oversees the entire records retrieval process, managing teams and strategies, while the Medical Records Clerk performs the day-to-day tasks of processing record requests. The director role involves higher-level responsibilities, certifications, and leadership, whereas the clerk role is more focused on operational tasks.

What cities are hiring for Director Medical Records Retrieval jobs?

Cities with the most Director Medical Records Retrieval job openings:

What are the most commonly searched types of Medical Records Retrieval jobs?

The most popular types of Medical Records Retrieval jobs are:

What states have the most Director Medical Records Retrieval jobs?

States with the most job openings for Director Medical Records Retrieval jobs include:

Director Medical Records Retrieval jobs near you

Medical Records Retrieval Supervisor

Consumer Attorney Records Services

Pensacola, FL • On-site

Full-time

Posted 3 days ago

New

Job description

Job Title: Retrieval Supervisor
Department: Retrieval
Reports To: Retrieval Supervisor
FLSA Status: Non-Exempt
Schedule: Monday-Friday,8:00am-5:00pm
Location: On-Site


Job Summary

We are seeking an experienced and motivated Medical Records Retrieval Supervisor to lead a team responsible for securing timely, accurate, and complete medical records from healthcare providers nationwide. This role plays a critical part in supporting case progression by ensuring efficient record acquisition, strong provider relationships, and adherence to all HIPAA and confidentiality requirements.

The ideal candidate combines operational leadership with a deep understanding of records retrieval processes, provider follow-up strategies, and workflow management. This individual will mentor team members, oversee service levels, resolve complex retrieval challenges, and continuously improve processes that drive department performance and client satisfaction.

Key Responsibilities

Retrieval Operations

  • Supervise the daily work of retrieval staff handling medical record requests.
  • Monitor request progress, follow-up activity, provider communication, and completion timelines.
  • Ensure retrieval staff are meeting productivity, quality, and turnaround expectations.
  • Train, coach, and support team members on retrieval processes, firm requirements, and best practices.
  • Assist with escalated provider issues, delayed requests, and complex retrieval matters.
  • Coordinate with review, claimant support, leadership, firms, and other departments as needed to keep cases moving efficiently.
  • Track team performance, identify workflow improvements, and help ensure work is prioritized appropriately across the department.

Team Development & Documentation

Support staff development by identifying training needs, reinforcing performance expectations, and helping team members grow in skill, consistency, and accountability.

  • Help maintain accurate status updates, notes, and documentation in internal systems.
  • Collaborate with leadership to address service issues, staffing needs, process bottlenecks, and the ability to delegate support to other areas during periods of heavy volume.
  • Help manage professional relationships with outside vendors and provider offices to support timely retrieval, issue resolution, and service continuity.
  • Ensure team compliance with HIPAA, confidentiality requirements, firm-specific expectations, and company procedures.

Qualifications

Required

  • Experience in medical record retrieval, healthcare operations, legal support, or a similar administrative workflow environment.
  • Prior lead or supervisory experience preferred.
  • Strong organizational and time management skills.
  • Ability to manage deadlines and high-volume work.
  • Strong communication and problem-solving ability.
  • Familiarity with provider follow-up processes and records request documentation.
  • Knowledge of HIPAA and confidentiality standards.

Preferred

  • Ability to communicate effectively with internal departments, firms, and providers.
  • Experience preparing updates, feedback, or performance reporting for leadership.

What Success Looks Like

  • Gain a thorough understanding of retrieval workflows, provider networks, and department performance expectations.

    Establish credibility and strong working relationships with team members and cross-functional partners.

  • Improve visibility into retrieval status and reduce aging requests.

  • Drive accountability for follow-up schedules, documentation quality, and productivity expectations.

  • Maintain high standards of HIPAA compliance and records management accuracy.

  • Identify and implement opportunities to improve retrieval turnaround times and overall department efficiency.