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Director Medical Records Retrieval Jobs (NOW HIRING)

Retrev LLC

Records Retrieval Specialist I

Pensacola, FL · On-site

Onsite Position Summary The Records Retrieval Specialist is responsible for obtaining medical records, billing statements, and related documentation from healthcare providers, hospitals, clinics, and ...

Steno

Records Retrieval Manager

$87K - $115K/yr

Records Retrieval Manager Full-Time, Remote / Salary, Exempt / Includes Benefits, PTO, Flexible ... Provide direct oversight of a large team, managing performance, attendance, and day-to-day ...

Array

Records Retrieval Specialist

$19 - $20/hr

Summary As the Records Retrieval Specialist supports the Texas Records Retrieval team by managing ... related medical conditions), sexual orientation, gender identity or expression, veteran status ...

Steno

Operations Strategist, Records Retrieval

$125K - $155K/yr

Invests in you - Premium Medical, Dental, & Vision Coverage with generous employer contributions ... Front-row access - direct partnership with Records Retrieval leadership and visibility into company ...

Medix

HYBRID Medical Records Retriever

Hudson, NY · Hybrid

HYBRID Medical Records Retriever Location: New York Schedule: Full-Time | Hybrid/Field-Based Travel ... Manage chart retrieval assignments and worklists while meeting strict deadlines. * Conduct ...

Codes Health, Inc.

$60 - $90/hr

Description At Codes Health, we're building the modern platform for end-to-end medical-records retrieval for lawyers and specialty healthcare providers. We're a well-funded, growing company with a ...

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Director Medical Records Retrieval information

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How much do director medical records retrieval jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for director medical records retrieval in the United States is $34.79, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $36.06 per hour, depending on experience, location, and employer.

What is the difference between Director Medical Records Retrieval vs Medical Records Clerk?

AspectDirector Medical Records RetrievalMedical Records Clerk
CredentialsTypically requires healthcare administration or related certifications, sometimes a degreeHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice-based, overseeing retrieval teams, managing processesOffice or hospital setting, handling record requests and data entry
Employer & Industry UsageHospitals, healthcare facilities, legal firmsHospitals, clinics, insurance companies
Search & Comparison IntentUnderstanding managerial roles in medical records retrievalEntry-level or support roles in medical records

The main difference is that the Director Medical Records Retrieval oversees the entire records retrieval process, managing teams and strategies, while the Medical Records Clerk performs the day-to-day tasks of processing record requests. The director role involves higher-level responsibilities, certifications, and leadership, whereas the clerk role is more focused on operational tasks.

What cities are hiring for Director Medical Records Retrieval jobs?

Cities with the most Director Medical Records Retrieval job openings:

What are the most commonly searched types of Medical Records Retrieval jobs?

The most popular types of Medical Records Retrieval jobs are:

What states have the most Director Medical Records Retrieval jobs?

States with the most job openings for Director Medical Records Retrieval jobs include:

Director Medical Records Retrieval jobs near you

Medical Records Retrieval Supervisor

Consumer Attorney Records Services

Pensacola, FL • On-site

Full-time

Posted 23 days ago

Key responsibilities

  • Supervise the daily work of retrieval staff handling medical record requests.

  • Monitor request progress, follow-up activity, provider communication, and completion timelines.

  • Train, coach, and support team members on retrieval processes, firm requirements, and best practices.

Job description

Job Title: Retrieval Supervisor
Department: Retrieval 
Reports To: Retrieval Supervisor
FLSA Status: Non-Exempt
Schedule:  Monday-Friday,8:00am-5:00pm
Location: On-Site 


Job Summary 

We are seeking an experienced and motivated Medical Records Retrieval Supervisor to lead a team responsible for securing timely, accurate, and complete medical records from healthcare providers nationwide. This role plays a critical part in supporting case progression by ensuring efficient record acquisition, strong provider relationships, and adherence to all HIPAA and confidentiality requirements.

The ideal candidate combines operational leadership with a deep understanding of records retrieval processes, provider follow-up strategies, and workflow management. This individual will mentor team members, oversee service levels, resolve complex retrieval challenges, and continuously improve processes that drive department performance and client satisfaction.

Key Responsibilities

Retrieval Operations

  • Supervise the daily work of retrieval staff handling medical record requests.
  • Monitor request progress, follow-up activity, provider communication, and completion timelines.
  • Ensure retrieval staff are meeting productivity, quality, and turnaround expectations.
  • Train, coach, and support team members on retrieval processes, firm requirements, and best practices.
  • Assist with escalated provider issues, delayed requests, and complex retrieval matters.
  • Coordinate with review, claimant support, leadership, firms, and other departments as needed to keep cases moving efficiently.
  • Track team performance, identify workflow improvements, and help ensure work is prioritized appropriately across the department.

Team Development & Documentation

Support staff development by identifying training needs, reinforcing performance expectations, and helping team members grow in skill, consistency, and accountability.

  • Help maintain accurate status updates, notes, and documentation in internal systems.
  • Collaborate with leadership to address service issues, staffing needs, process bottlenecks, and the ability to delegate support to other areas during periods of heavy volume.
  • Help manage professional relationships with outside vendors and provider offices to support timely retrieval, issue resolution, and service continuity.
  • Ensure team compliance with HIPAA, confidentiality requirements, firm-specific expectations, and company procedures.

Qualifications

Required

  • Experience in medical record retrieval, healthcare operations, legal support, or a similar administrative workflow environment.
  • Prior lead or supervisory experience preferred.
  • Strong organizational and time management skills.
  • Ability to manage deadlines and high-volume work.
  • Strong communication and problem-solving ability.
  • Familiarity with provider follow-up processes and records request documentation.
  • Knowledge of HIPAA and confidentiality standards.

Preferred

  • Ability to communicate effectively with internal departments, firms, and providers.
  • Experience preparing updates, feedback, or performance reporting for leadership.

What Success Looks Like

  • Gain a thorough understanding of retrieval workflows, provider networks, and department performance expectations.

    Establish credibility and strong working relationships with team members and cross-functional partners.

  • Improve visibility into retrieval status and reduce aging requests.

  • Drive accountability for follow-up schedules, documentation quality, and productivity expectations.

  • Maintain high standards of HIPAA compliance and records management accuracy.

  • Identify and implement opportunities to improve retrieval turnaround times and overall department efficiency.