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Director Key Accounts Jobs (NOW HIRING)

Medica

Director of Commercial Key Accounts

Madison, WI · On-site

The Director, Key Account Executives provides enterprise leadership for Medica's Key Account Executive function, overseeing the strategy, consistency, and execution of how Medica manages its most ...

Ardagh Group

Key Accounts Director

Chicago, IL · On-site

The Key Accounts Director is accountable for the revenue and contract performance of major customer account(s) and leads the cross functional team in key customer relationship management. Key ...

ARDAGH GROUP

Key Accounts Director

Chicago, IL · On-site

The Key Accounts Director is accountable for the revenue and contract performance of major customer account(s) and leads the cross functional team in key customer relationship management. Key ...

ARDAGH GROUP

Key Accounts Director

Chicago, IL

The Key Accounts Director is accountable for the revenue and contract performance of major customer account(s) and leads the cross functional team in key customer relationship management. Key ...

IQVIA

Director, Key Account Management

Carlsbad, CA

Director, Key Account Management - IQVIA Clinical Technology IQVIA Technologies helps life sciences ... accounts. Requirements * Extensive knowledge of Clinical Technology solutions * 10+ years of ...

Shiseido

Planner, Key Accounts

NY · Remote

You will support and partner with Director and ED, Key Account Planning in building bottoms up budgets and on-going forecasting and achievement of retail and net sales plans * You will forecast ...

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Director Key Accounts information

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$48.5K

$128.9K

$222K

How much do director key accounts jobs pay per year?

As of Jul 9, 2026, the average yearly pay for director key accounts in the United States is $128,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $192,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Key Accounts, and why are they important?

To thrive as a Director Key Accounts, you need expertise in strategic account management, sales leadership, and a track record of driving revenue growth, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM systems like Salesforce, data analytics tools, and contract management platforms is typically required. Exceptional relationship-building, negotiation, and communication skills set top performers apart in this role. These skills ensure the ability to develop long-term partnerships, exceed sales targets, and align solutions with clients’ evolving business needs.

How does a Director of Key Accounts typically collaborate with cross-functional teams to meet client needs?

A Director of Key Accounts works closely with cross-functional teams such as sales, marketing, product development, and customer support to ensure that client requirements are fully understood and addressed. This often involves leading regular strategy meetings, facilitating communication between internal stakeholders, and aligning organizational resources to deliver tailored solutions. Effective collaboration helps strengthen client relationships, resolve issues quickly, and drive mutual business growth. The role requires strong leadership and communication skills to coordinate efforts and maintain consistency in service delivery.

What is the difference between Director Key Accounts vs Account Manager?

AspectDirector Key AccountsAccount Manager
ResponsibilitiesOversees large, strategic client relationships, develops account strategies, manages teamsManages day-to-day client interactions, maintains existing accounts, supports sales growth
CredentialsTypically requires extensive experience in sales or account management, often with a bachelor's or master's degreeRequires relevant sales or customer service experience, often with a bachelor's degree
Work EnvironmentSenior leadership setting, strategic planning, cross-department collaborationClient-facing, sales-driven environment, regular travel may be involved

The main difference between a Director Key Accounts and an Account Manager lies in scope and responsibility. Directors focus on strategic, high-value accounts and team leadership, while Account Managers handle daily client interactions and account maintenance. Both roles require strong communication skills and industry knowledge, but the Director role involves higher-level planning and decision-making.

What does a Director of Key Accounts do?

A Director of Key Accounts is responsible for managing and nurturing relationships with a company's most important clients or customers. They develop strategies to strengthen these partnerships, ensure client satisfaction, and drive revenue growth. This role often involves collaborating with sales, marketing, and product teams to tailor solutions that meet key clients' needs. Additionally, they may lead a team of account managers and analyze market trends to identify new business opportunities.
What cities are hiring for Director Key Accounts jobs? Cities with the most Director Key Accounts job openings:
What are the most commonly searched types of Key Accounts jobs? The most popular types of Key Accounts jobs are:
What states have the most Director Key Accounts jobs? States with the most job openings for Director Key Accounts jobs include:
Director Key Accounts jobs near you
Director of Commercial Key Accounts

Director of Commercial Key Accounts

Medica

Minnetonka, MN • On-site

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Medica rating

8.4

Company rating: 8.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

98th of 278 rated insurance

Job description

Description

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Director, Key Account Executives provides enterprise leadership for Medica's Key Account Executive function, overseeing the strategy, consistency, and execution of how Medica manages its most complex and strategically significant commercial accounts.

This role leads Key Account Executives across all geographies and is accountable for retention, client experience, and effective cross-functional coordination for large and complex accounts. The Director ensures consistent account management standards, clear ownership models, and seamless transitions of new large accounts from Commercial Sales Relationship Managers into the Key Account Executive team. Performs other duties as assigned.

Key Accountabilities

Enterprise Leadership and Consistency of the Key Account Model

  • Define and own the enterprise Key Account management model across all geographies. Set standards for:
    • Account ownership and governance
    • Renewal leadership
    • Escalation management
    • Cross-functional engagement expectations Ensure consistency in how Medica manages its most complex and strategic accounts, regardless of market

People Leadership and Capability Development

  • Lead, coach, and develop Key Account Executives across regions. Set clear expectations tied to retention, client experience, and segment performance. Drive consistency in skills such as:
    • Executive presence
    • Strategic account planning
    • Complex issue navigation Talent planning, performance management, and succession readiness

Retention Strategy and Portfolio Health Oversight

  • Own the health of the Key Account portfolio, not individual accounts
    • Identify systemic retention risks, trends, and escalation patterns
    • Partner with Sales, Client Experience, Product, Network, Operations, and Finance to: Proactively address at-risk accounts and influence enterprise priorities that impact retention Act as an escalation leader for high-impact or enterprise-sensitive situations
Account Transition and Intake Governance

  • Own the standard transition process for moving new large and complex accounts from commercial Sales Relationship Managers to Key Account Executives

  • Ensure:
    • Clear handoffs
    • Defined ownership
    • Early stabilization and client confidence
  • Continuously improve transition effectiveness based on feedback and outcomes

CrossFunctional Influence and Enterprise Partnership

  • Serve as a strategic partner to the Senior Director, Commercial Sales and Retention
  • Represent Key Account needs in enterprise discussions related to:
    • Product
    • Network
    • Service models
    • Operational readiness
  • Influence decisions without direct authority

Participate directly in select executivelevel client interactions when:

  • Accounts are highly complex
  • Issues are enterprisesensitive
  • Presence adds credibility or accelerates resolution

Model expectations for Key Account Executives

        Required Qualifications

        • Bachelor's degree or equivalent work experience in a related field
        • 10+ years of work experience beyond degree

        Required Certifications/Licensure

        • Applicable active resident and non-resident Life, Accident and Health licenses

        Preferred Qualifications

        • Commercial sales, account management, or client experience leadership
        • Healthcare, insurance, or similarly complex B2B environments
        • Enterpriselevel strategic account leadership and portfolio management
        • Proven people leadership and coaching of senior, clientfacing professionals across geographies
        • Retention strategy development and execution for complex, highvalue accounts
        • Advanced client experience design and stewardship in highly visible relationships
        • Executive presence with the ability to engage credibly with senior client and internal leaders
        • Strong escalation management and complex issue resolution capabilities
        • Ability to establish, document, and enforce standard operating models while allowing for regional nuance
        • Crossfunctional influence in matrixed environments without direct authority
        • Change leadership skills, including guiding teams and clients through transitions and ambiguity
        • Strong business judgment and decisionmaking in highrisk, highimpact situations
        • Datainformed analysis and prioritization of portfoliolevel risks and opportunities
        • Excellent communication skills, including executivelevel written and verbal messaging
        • Talent development mindset with experience building consistent capabilities and expectations
        • Operational discipline paired with strategic thinking and adaptability
        • Strong collaboration skills across Sales, Client Experience, Operations, Product, Network, and Finance

        This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN, Madison, WI, Omaha, NE, St. Louis, MO.

        The full salary grade for this position is $122,500 - $210,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $122,500 - $175,000. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

        The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

        Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

        We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.


        Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
        This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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