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Director Infrastructure Operations Jobs (NOW HIRING)

Citadel

Manager Infrastructure Operations

Exton, PA · On-site

Job Overview The Manager of Infrastructure Operations is responsible for the daytoday operation ... Identify improvement opportunities and provide recommendations to the Director. * Maintain accurate ...

Enovis

Sr Director, Infrastructure

Dallas, TX · On-site

As the Sr Director of IT Infrastructure Engineering leads the overall infrastructure group, including but not limited to Data Center operations, Service Desk, Network, Telephony, and End User ...

Enovis

Sr Director, Infrastructure

Dallas, TX

As the Sr Director of IT Infrastructure Engineering leads the overall infrastructure group, including but not limited to Data Center operations, Service Desk, Network, Telephony, and End User ...

Enovis

Sr Director, Infrastructure

Dallas, TX · On-site

The Sr Director of Infrastructure will lead the IT Infrastructure Engineering team, overseeing data center operations, network management, and compliance, while setting the strategic vision for the ...

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Director Infrastructure Operations information

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$34K

$107.7K

$179.5K

How much do director infrastructure operations jobs pay per year?

As of Jul 1, 2026, the average yearly pay for director infrastructure operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Infrastructure Operations, and why are they important?

To thrive as a Director of Infrastructure Operations, you need deep expertise in IT infrastructure management, network architecture, and systems administration, often supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with enterprise tools like VMware, cloud platforms (AWS, Azure), ITIL frameworks, and certifications such as PMP or CISSP is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and aligning IT initiatives with business goals. These skills and qualities ensure the reliable, secure, and scalable operation of an organization’s critical IT systems.

What is the difference between Director Infrastructure Operations vs Network Manager?

AspectDirector Infrastructure OperationsNetwork Manager
Primary FocusOversees overall infrastructure strategy, including data centers, servers, and cloud servicesManages network infrastructure, including LAN, WAN, and network security
CertificationsITIL, PMP, Cisco or Microsoft certifications often preferredCCNA, CCNP, or Network+ certifications common
Work EnvironmentExecutive-level, strategic planning, cross-departmental collaborationOperational, technical hands-on management of network systems
Industry UsageUsed in large enterprises, data centers, cloud providersCommon in organizations with complex network needs

The main difference is that the Director Infrastructure Operations oversees the entire infrastructure strategy and management, including data centers and cloud services, while the Network Manager focuses specifically on managing and maintaining network systems. Both roles require technical certifications, but their scope and responsibilities differ significantly.

How does a Director of Infrastructure Operations typically collaborate with other departments to ensure seamless IT service delivery?

As a Director of Infrastructure Operations, collaboration with other departments such as security, application development, and business units is essential to align IT infrastructure with organizational goals. This role often involves regular meetings with department heads to understand their requirements, prioritizing projects, and coordinating resource allocation. Directors also work closely with teams to create incident response protocols, ensure compliance, and optimize system uptime. Effective communication and cross-functional teamwork are key to addressing challenges quickly and maintaining high service levels.

What does a Director of Infrastructure Operations do?

A Director of Infrastructure Operations is responsible for overseeing and managing an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all systems are running efficiently, securely, and reliably to support business operations. This role often involves strategic planning, budgeting, leading technical teams, and implementing best practices for disaster recovery and security. Directors also collaborate with other departments to align IT infrastructure with organizational goals and may be involved in vendor management and technology upgrades.
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Director Infrastructure Operations jobs near you
Infographic showing various Director Infrastructure Operations job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Manager Infrastructure Operations

Manager Infrastructure Operations

Citadel

Exton, PA • On-site

Full-time

Posted 10 days ago

Job description

Job Overview

The Manager of Infrastructure Operations is responsible for the daytoday operation, stability, and performance of the Credit Union’s infrastructure environment. This role leads the infrastructure administration team and ensures consistent delivery of reliable, secure, and efficient services.

The Manager translates infrastructure strategy and standards into operational execution, manages staff and workloads, oversees service delivery and incident response, and ensures operational readiness across all infrastructure platforms.

Responsibilities

Infrastructure Operations & Service Delivery

  • Manage daily infrastructure operations, ensuring availability, integrity, and performance of all platforms, meeting or exceeding SLA’s.
  • Oversee administration of data center facilities, physical and virtual servers, networking, telecom, storage, backup, messaging, remote access, and endpoint infrastructure.
  • Ensure operational adherence to approved architectures, policies, and standards.

Incident, Problem & Change Management

  • Lead infrastructure incident and problem response, ensuring proper escalation, resolution, and rootcause analysis.
  • Ensure changes are implemented following established change management and documentation standards.
  • Monitor service levels, identify trends, and drive corrective actions.

Team Leadership & Execution

  • Directly manage Infrastructure Administrators and Senior Administrators.
  • Assign work, set priorities, and ensure adequate coverage for operational support.
  • Coach, mentor, and develop staff; support performance management and skill growth.

Lifecycle & Maintenance Execution

  • Execute approved hardware and software lifecycle activities including installation, upgrades, patching, maintenance, and decommissioning.
  • Coordinate testing and implementation efforts to minimize business disruption.
  • Maintain accurate asset inventories and operational documentation.

Disaster Recovery Execution

  • Execute disaster recovery plans and testing activities in coordination with Risk, Business Continuity, and IT leadership.
  • Document test results, issues, and remediation plans for leadership review.
  • Ensure operational readiness to support recovery objectives.

Vendor & Operational Coordination

  • Coordinate with vendors and service providers for operational support, maintenance, and issue resolution.
  • Ensure vendors meet SLA and performance expectations as defined by leadership.

Reporting & Continuous Improvement

  • Track and report on infrastructure performance metrics, incidents, and operational risks.
  • Identify improvement opportunities and provide recommendations to the Director.
  • Maintain accurate runbooks, diagrams, and operational procedures.

Qualifications and Education Requirements

  • 5+ years’ experience in the Information Technology field with an emphasis on IT Infrastructure activities.
  • Banking experience preferred
  • Excellent knowledge of IT infrastructure operations to include a good knowledge of IT best practices, industry trends and compliance requirements.
  • People management experience required.
  • Bachelor’s Degree in related field required.  Five years demonstrated technical experience may be substituted in lieu of degree.
  • Working knowledge of the full range of network, infrastructure and telecommunications systems required.
  • Working knowledge of IT processes and procedures, including system backups, business continuity, disaster recovery, asset management, audits, and compliance.
  • Working knowledge of IT security measures and best practices required to protect and maintain corporate networks.
  • Working knowledge of IT Service Desk and Operations activities, including customer service and communications.

Additional Skills/Notes:

  • Must have excellent analytical, organizational and communications skills.
  • Must have team building skills.
  • Ability to learn and apply new technologies to the wide range of Citadel information systems.
  • Must have good communication and problem-solving skills.  Excellent customer service and conversational skills.

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