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Director Infrastructure Operations Jobs (NOW HIRING)

Citadel

Manager Infrastructure Operations

Exton, PA · On-site

Job Overview The Manager of Infrastructure Operations is responsible for the day-to-day operation ... Identify improvement opportunities and provide recommendations to the Director. * Maintain accurate ...

Citadel

Manager Infrastructure Operations

Exton, PA

Job Overview The Manager of Infrastructure Operations is responsible for the daytoday operation ... Identify improvement opportunities and provide recommendations to the Director. * Maintain accurate ...

Enovis

Sr Director, Infrastructure

Dallas, TX · On-site

The Sr Director of Infrastructure will lead the IT Infrastructure Engineering team, overseeing data center operations, network management, and compliance, while setting the strategic vision for the ...

Leidos

Infrastructure & Operations Manager

Odenton, MD · On-site

$107K - $195K/yr

The Infrastructure & Operations Manager is a hands-on technical leader responsible for enterprise ... The role blends technical leadership, people management, and direct engineering work to ensure ...

Leidos

Infrastructure & Operations Manager

Odenton, MD · On-site

The Infrastructure & Operations Manager is a hands-on technical leader responsible for enterprise ... The role blends technical leadership, people management, and direct engineering work to ensure ...

Leidos

Infrastructure & Operations Manager

Odenton, MD · Hybrid

The Infrastructure & Operations Manager is a hands-on technical leader responsible for enterprise ... The role blends technical leadership, people management, and direct engineering work to ensure ...

Enovis

Sr Director, Infrastructure

Dallas, TX

As the Sr Director of IT Infrastructure Engineering leads the overall infrastructure group, including but not limited to Data Center operations, Service Desk, Network, Telephony, and End User ...

Enovis

Sr Director, Infrastructure

Dallas, TX · On-site

As the Sr Director of IT Infrastructure Engineering leads the overall infrastructure group, including but not limited to Data Center operations, Service Desk, Network, Telephony, and End User ...

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Director Infrastructure Operations information

See salary details

$34K

$107.7K

$179.5K

How much do director infrastructure operations jobs pay per year?

As of Jul 21, 2026, the average yearly pay for director infrastructure operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Infrastructure Operations, and why are they important?

To thrive as a Director of Infrastructure Operations, you need deep expertise in IT infrastructure management, network architecture, and systems administration, often supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with enterprise tools like VMware, cloud platforms (AWS, Azure), ITIL frameworks, and certifications such as PMP or CISSP is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and aligning IT initiatives with business goals. These skills and qualities ensure the reliable, secure, and scalable operation of an organization’s critical IT systems.

What is the difference between Director Infrastructure Operations vs Network Manager?

AspectDirector Infrastructure OperationsNetwork Manager
Primary FocusOversees overall infrastructure strategy, including data centers, servers, and cloud servicesManages network infrastructure, including LAN, WAN, and network security
CertificationsITIL, PMP, Cisco or Microsoft certifications often preferredCCNA, CCNP, or Network+ certifications common
Work EnvironmentExecutive-level, strategic planning, cross-departmental collaborationOperational, technical hands-on management of network systems
Industry UsageUsed in large enterprises, data centers, cloud providersCommon in organizations with complex network needs

The main difference is that the Director Infrastructure Operations oversees the entire infrastructure strategy and management, including data centers and cloud services, while the Network Manager focuses specifically on managing and maintaining network systems. Both roles require technical certifications, but their scope and responsibilities differ significantly.

How does a Director of Infrastructure Operations typically collaborate with other departments to ensure seamless IT service delivery?

As a Director of Infrastructure Operations, collaboration with other departments such as security, application development, and business units is essential to align IT infrastructure with organizational goals. This role often involves regular meetings with department heads to understand their requirements, prioritizing projects, and coordinating resource allocation. Directors also work closely with teams to create incident response protocols, ensure compliance, and optimize system uptime. Effective communication and cross-functional teamwork are key to addressing challenges quickly and maintaining high service levels.

What does a Director of Infrastructure Operations do?

A Director of Infrastructure Operations is responsible for overseeing and managing an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all systems are running efficiently, securely, and reliably to support business operations. This role often involves strategic planning, budgeting, leading technical teams, and implementing best practices for disaster recovery and security. Directors also collaborate with other departments to align IT infrastructure with organizational goals and may be involved in vendor management and technology upgrades.
More about Director Infrastructure Operations jobs
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Director Infrastructure Operations jobs near you
Infographic showing various Director Infrastructure Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Director of Infrastructure & Operations

Director of Infrastructure & Operations

Sage Dining

Lutherville, MD • On-site

Full-time

Re-posted 11 days ago

Job description

What you'll get:
  • Competitive salary and benefits.
  • Work with a skilled, collaborative team that makes measurable contributions to organizational strategies and profitability.
  • Mission-based company with values you trust.
  • Company that has brand equity and fabulous reputation in the market.

What you'll do:
  • Team leadership: Build and develop high-performing teams across infrastructure, systems and service desk; define on-call models and escalation paths.
  • Large-scale, multi-site infrastructure leadership: Own strategy, lifecycle, and operations for connectivity (LAN/WAN, Wi Fi), compute/storage, endpoint and mobile device management, and collaboration platforms.
  • Standardization & repeatability: Define standard technology patterns (network designs, device builds, security baselines, and spares) and enable repeatable, automated deployments through documented templates, "golden paths," and self-service provisioning (where appropriate) so development teams can move faster with fewer handoffs and less variability.
  • Infrastructure as a Product (IaaP) / Internal Developer Platform: Treat core internal infrastructure capabilities (identity, networking, compute/runtime platforms, endpoint standards, monitoring/observability, secrets/certificates, and deployment standards) as product offerings for internal engineering teams. Deliver developer self-service through a clear service catalog and portal experience (e.g., request/provision workflows, standardized templates, paved-road "golden paths," and reusable modules), integrated with engineering toolchains where appropriate (e.g., CI/CD pipelines, ticketing/ITSM, and approvals). Establish published roadmaps; define SLAs/SLOs and platform KPIs (time-to-provision, change lead time enablement, developer satisfaction); and continuously improve usability, documentation, and support. Expand automation and infrastructure-as-code practices by standardizing version-controlled blueprints (e.g., Terraform modules), GitOps based change workflows, continuous delivery practices, automated environment creation, policy-as-code guardrails, automated testing/validation of infrastructure changes, and repeatable rollback patterns-reducing manual work while maintaining security and compliance requirements.
  • Client venue enablement: Partner with clients to ensure stable connectivity, device readiness, integrations, and support processes; manage escalation paths and operational coordination to protect service during peak meal periods.
  • Custom back-office systems (operational partnership): Partner with internal software teams to operationalize custom back-office applications (including Inventory and Menu Builder); ensure environments are monitored, deployments are repeatable, and incidents are triaged effectively.
  • Service management, field support & SLAs: Lead ITIL-aligned processes and support operating models (service desk, escalations) with a focus on fast restoration and meeting SLAs/OLAs.
  • Location onboarding & rollouts: Support new client launches, site transitions, and rollouts; ensure repeatability and scalability, readiness checklists, connectivity validation, device provisioning, and cutover support are executed reliably.
  • Availability, resiliency & DR: Define and test disaster recovery and continuity plans for critical services (network, identity, collaboration, custom field systems, and key integrations); establish recovery objectives and improve resilience.
  • Operational excellence & observability: Implement monitoring/alerting for networks, endpoints, and key platforms; standardize runbooks; and expand automation for patching, provisioning, and routine maintenance at scale. Operationalize IaC by implementing drift detection, controlled promotion of changes through environments, automated compliance checks, and (where appropriate) auto-remediation for common issues. Track platform telemetry that matters to engineering stakeholders (e.g., provisioning latency, change failure rate, and incident impact) to drive continuous improvement.
  • Security, privacy & compliance: Partner with Information Security to meet PCI DSS (as applicable), FERPA-aligned expectations at education sites, and corporate security requirements; drive vulnerability remediation, endpoint hardening, identity controls, and logging while minimizing operational disruption.
  • Release & change governance: Lead change/release governance for infrastructure and field systems; ensure change windows, communication, rollback plans, and site readiness are in place.
  • Vendor & contract management: Manage MSPs, carriers/ISPs, and hardware vendors; oversee SLAs/SOWs, dispatch processes, spares strategy, and performance reviews; coordinate with vendor partners on support outcomes.
  • Financial management: Own cost optimization; manage lifecycle refresh and standard configurations to reduce support cost and downtime.

What you'll need:
  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent practical experience).
  • Demonstrated experience supporting large, distributed, customer-facing operations (100 to 300 locations preferred) with time-sensitive service windows and high availability expectations.
  • Strong knowledge of core infrastructure domains (networking/Wi Fi, systems, identity, endpoint management, backup/DR, monitoring).
  • Experience operating and supporting business-critical applications in production in partnership with software engineering teams.
  • Experience with cloud platforms and operating models (e.g., Azure/AWS), including governance and cost management.
  • Experience implementing and managing IT service management practices and tooling (e.g., ServiceNow or similar), including incident/problem/change disciplines and SLA performance.
  • Proven ability to lead through major incidents with clear communications, effective vendor coordination, and structured root-cause analysis.
  • Experience in contract dining or supporting technology (preferred).
  • Experience supporting site launches, transitions, acquisitions, or large-scale rollouts (preferred).
  • Experience with modern operations practices for software (e.g., SRE/DevOps concepts, CI/CD change controls, observability) in partnership with engineering teams (preferred).
  • Experience with PCI DSS programs, payment ecosystems, and supporting audits/assessments (preferred).
  • Relevant certifications (e.g., ITIL, CISSP/CCSP, Azure/AWS certs, Microsoft 365, Cisco, VMware, PMP) (preferred).
  • Experience building internal developer platforms and self-service tooling (e.g., developer portals, service catalogs, golden paths/templates) and operating IaC/GitOps practices with policy-as-code guardrails (preferred).
  • Experience with automation/infrastructure-as-code (e.g., Terraform, Ansible, scripting) (preferred).

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