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Director Infrastructure Operations Jobs (NOW HIRING)

Leidos

Infrastructure & Operations Manager

Odenton, MD · On-site

The Infrastructure & Operations Manager is a hands-on technical leader responsible for enterprise ... The role blends technical leadership, people management, and direct engineering work to ensure ...

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$34K

$107.7K

$179.5K

How much do director infrastructure operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director infrastructure operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of infrastructure operations?

To thrive as a Director of Infrastructure Operations, you need deep expertise in IT infrastructure management, network architecture, and systems administration, often supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with enterprise tools like VMware, cloud platforms (AWS, Azure), ITIL frameworks, and certifications such as PMP or CISSP is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and aligning IT initiatives with business goals. These skills and qualities ensure the reliable, secure, and scalable operation of an organization’s critical IT systems.

What is the difference between Director Infrastructure Operations vs Network Manager?

AspectDirector Infrastructure OperationsNetwork Manager
Primary FocusOversees overall infrastructure strategy, including data centers, servers, and cloud servicesManages network infrastructure, including LAN, WAN, and network security
CertificationsITIL, PMP, Cisco or Microsoft certifications often preferredCCNA, CCNP, or Network+ certifications common
Work EnvironmentExecutive-level, strategic planning, cross-departmental collaborationOperational, technical hands-on management of network systems
Industry UsageUsed in large enterprises, data centers, cloud providersCommon in organizations with complex network needs

The main difference is that the Director Infrastructure Operations oversees the entire infrastructure strategy and management, including data centers and cloud services, while the Network Manager focuses specifically on managing and maintaining network systems. Both roles require technical certifications, but their scope and responsibilities differ significantly.

What is the role of the director of infrastructure operations?

The director of infrastructure operations oversees the planning, implementation, and management of an organization’s IT infrastructure, including networks, servers, and data centers. They ensure system reliability, security, and efficiency, often leading teams and coordinating with other departments to support business objectives.

How does a director of infrastructure operations typically collaborate with other departments to ensure seamless IT service delivery?

As a Director of Infrastructure Operations, collaboration with other departments such as security, application development, and business units is essential to align IT infrastructure with organizational goals. This role often involves regular meetings with department heads to understand their requirements, prioritizing projects, and coordinating resource allocation. Directors also work closely with teams to create incident response protocols, ensure compliance, and optimize system uptime. Effective communication and cross-functional teamwork are key to addressing challenges quickly and maintaining high service levels.

What does a director of infrastructure operations do?

A Director of Infrastructure Operations is responsible for overseeing and managing an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all systems are running efficiently, securely, and reliably to support business operations. This role often involves strategic planning, budgeting, leading technical teams, and implementing best practices for disaster recovery and security. Directors also collaborate with other departments to align IT infrastructure with organizational goals and may be involved in vendor management and technology upgrades.
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Director Infrastructure Operations jobs near you
Infographic showing various Director Infrastructure Operations job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director, IT Infrastructure & Operations

HNI Corporation

Chicago, IL • Hybrid

Full-time

This job post has expired today. Applications are no longer accepted.

HNI Corporation rating

7.4

Company rating: 7.4 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

17th of 51 rated furniture manufacturers

Job description

HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We pride ourselves on fostering an environment where we make a positive impact on others; upholding our beliefs in integrity, inclusion and belonging.

The Director, IT Infrastructure and Operations is accountable for the reliability, availability, and performance of enterprise infrastructure services supporting global business operations. This includes enterprise data centers, server and storage systems, and network connectivity across corporate offices, manufacturing facilities, and remote locations. This role leads highly technical enterprise teams responsible for data center and hosting operations and enterprise networking & telecommunications, ensuring reliable, secure, and scalable infrastructure services across hybrid cloud and on-premises environments.

This position serves as both an experienced technical leader and disciplined change champion, guiding the evolution of the organization’s infrastructure stack while ensuring day-to-day operational stability. The Director partners with enterprise architecture, cybersecurity, application development, and business leaders to align infrastructure capabilities with business needs and digital transformation initiatives.

This role is a manager of managers and an on-site, hands-on leader who will work from our IT Center in Muscatine, IA four days a week (M-Th) and virtually on Fridays. We are not able to consider remote candidates.

SUPERVISORY RESPONSIBILITIES

  • Directly manages the Infrastructure & Operations team and the Networking & Telecommunications teams.
  • Provides leadership, mentorship, and performance management for infrastructure engineers, administrators, and technical specialists.
  • Establishes team priorities, operational standards, and service expectations for enterprise infrastructure services.
  • Enforces change management discipline throughout daily operations and projects.
  • Oversees vendor relationships, managed services providers, and infrastructure technology partners.
  • Develops and manages the infrastructure and operations budget including capital and operating expenses.
  • Drive cost optimization initiatives across infrastructure platforms, cloud consumption, telecommunications, and vendor services.
  • Oversee lifecycle management for infrastructure hardware, software platforms, and network technologies.

ESSENTIAL DUTIES &RESPONSIBILITIES

Strategy & Execution

  • Define and execute the long-term operational strategy and execute projects for enterprise infrastructure, including data centers, networking, server environments, and core infrastructure services.
  • Collaborates with architects on infrastructure roadmaps that support application modernization, digital workplace initiatives, and hybrid cloud adoption.
  • Ensure infrastructure aligns with enterprise architecture standards, cybersecurity requirements, and regulatory compliance.
  • Deploys disciplined approach to change management
  • Evaluate emerging technologies and industry best practices to improve reliability, scalability, and cost efficiency.

Core Infrastructure Platforms

  • Oversee the administration and evolution of standard enterprise platforms, including Servers, Storage, Backup, and hybrid cloud integration with Microsoft Azure, OCI and AWS environments.
  • Ensure the reliability, security, and scalability of enterprise infrastructure services including virtual servers, storage platforms, and virtualization technologies.
  • Guide the management of operating system environments including Windows Server and Linux (RHEL)platforms.
  • Support enterprise identity services, directory services, and core infrastructure components including Active Directory, DNS, DHCP, and authentication services.
  • Oversee the infrastructure patch management services including Microsoft SCCM
  • Deploys automation and software as code to drive flexibility and efficiency.

Networking & Telecommunications

  • Responsible enterprise networking infrastructure across corporate offices, manufacturing facilities, and cloud environments.
  • Oversee LAN, WAN, SD-WAN, and hybrid cloud networking architectures supporting global connectivity.
  • Strong experience in managing enterprise Wireless networks, ensuring health, performance and security.
  • Ensure reliable and secure network connectivity through routing, switching, firewall, and VPN technologies.
  • Support enterprise telecommunications platforms including VoIP, PBX, SIP telephony, and unified communications systems.
  • Drive improvements in network performance, resilience, and high-availability architectures.
  • Enterprise experience in network availability monitoring with technology such as SolarWinds.

Infrastructure Operations & Reliability

  • Establish and maintain operational service management practices including incident, problem, and change management aligned with ITIL or similar frameworks.
  • Define service level objectives (SLOs) and ensure infrastructure platforms meet enterprise availability and performance targets.
  • Implement reliability engineering practices including observability, capacity planning, and performance engineering to ensure resilient infrastructure services.
  • Ensure high availability and operational stability of critical infrastructure systems.
  • Establish monitoring, automation, and incident response practices to support proactive infrastructure management.
  • Implement infrastructure automation and infrastructure-as-code capabilities using tools such as Terraform, Ansible, or PowerShell.
  • Oversee infrastructure monitoring and telemetry platforms to maintain performance and service reliability.

Security, Risk & Compliance

  • Collaborate with cybersecurity teams to implement secure infrastructure architectures and enforce network security standards.
  • Ensure infrastructure platforms support corporate security policies, identity management, and secure access models.
  • Participate in enterprise risk management, disaster recovery, and business continuity.

Vendor & Technology Management

  • Manage relationships with key infrastructure vendors, service providers, and telecommunications partners.
  • Oversee procurement, evaluation, and lifecycle management of infrastructure technologies and platforms.
  • Develop vendor strategies that balance cost efficiency, performance, and operational reliability.

Collaboration & Stakeholder Engagement

  • Partner with IT leadership, application development teams, end user computing teams and business stakeholders to understand infrastructure needs and translate them into technical solutions.
  • Communicate infrastructure strategy, risks, and performance metrics to senior leadership.
  • Lead cross-functional initiatives supporting cloud migrations, system integrations, and infrastructure modernization.

EXPERIENCE

  • Bachelor’s degree in Computer Science, Information Technology, or related field required.
  • Master’s degree in Information Systems, Technology Management, or Business Administration preferred.
  • 15+ years of progressive experience in enterprise infrastructure engineering, cloud operations, or network architecture roles.
  • 5+ years of experience leading infrastructure or platform engineering teams.
  • Experience managing hybrid infrastructure environments spanning cloud and on-premises platforms. 
  • Strong background in enterprise networking architecture and infrastructure operations.
  • Experience supporting large multi-site enterprise environments.

PREFERRED QUALIFICATIONS

  • Strategic technology leadership combined with strong hands-on technical depth
  • Ability to balance operational stability with long-term infrastructure modernization
  • Strong analytical and problem-solving capabilities
  • Effective communication with both technical and business stakeholders
  • Ability to lead high-performing engineering teams in complex technical environments
  • Strong vendor management and technology evaluation skills
  • Build and develop a high-performing infrastructure engineering organization including succession planning and technical career development.

TECHNICAL SKILLS AND QUALIFICATIONS

Cloud & Infrastructure Platforms

  • HPE or Dell enterprise servers
  • Microsoft Azure and hybrid cloud architectures
  • AWS or other public cloud providers
  • VMware virtualization platforms
  • Virtual Desktop Infrastructure (VDI)
  • Enterprise storage platforms (SAN/NAS)

Operating Systems & Core Infrastructure

  • Microsoft Windows Server
  • Linux platforms (RHEL, OEL and similar distributions)
  • Active Directory, Azure AD, DNS, DHCP, Entra, Group Policy

Networking & Telecommunications

  • Cisco networking wired/wireless platforms and routing technologies
  • SD-WAN and hybrid cloud networking, HPE Aruba (Silver Peak)
  • Routing protocols including BGP, OSPF, and EIGRP
  • Network security platforms including firewalls, VPNs, and IPS systems
  • VoIP, SIP telephony, PBX systems, and unified communications platforms

Automation & Monitoring

  • Infrastructure automation tools (Terraform, Ansible, PowerShell)
  • Monitoring platforms such as SolarWinds, or similar
  • Network telemetry and monitoring technologies

RELEVANT SKILLS

  • Strong leadership and team development skills.
  • Excellent communication and stakeholder engagement abilities.
  • Strategic mindset with ability to balance tactical execution.
  • Strong problem-solving, analytical, and decision-making skills.
  • Ability to measure and improve service delivery performance.
  • Vendor management and contract negotiation skills.
  • Customer-focused, with a passion for improving the employee experience.
  • Collaborative and adaptable, able to work across multiple IT and business teams.
  • Results-oriented with a strong sense of accountability.
  • Forward-thinking and innovative, keeping pace with evolving workplace technologies. 

WE LOOK FORWARD TO HEARING FROM YOU!

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