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Director Infrastructure Operations Jobs in Missouri

... infrastructure operations in Saint Louis, Missouri. This Contract-to-Hire position is ideal for a senior team member who can balance strategic oversight with direct technical execution across servers ...

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Director Infrastructure Operations information

See Missouri salary details

$31.9K

$101K

$168.4K

How much do director infrastructure operations jobs pay per year?

As of May 28, 2026, the average yearly pay for director infrastructure operations in Missouri is $101,005.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $127,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Infrastructure Operations, and why are they important?

To thrive as a Director of Infrastructure Operations, you need deep expertise in IT infrastructure management, network architecture, and systems administration, often supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with enterprise tools like VMware, cloud platforms (AWS, Azure), ITIL frameworks, and certifications such as PMP or CISSP is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and aligning IT initiatives with business goals. These skills and qualities ensure the reliable, secure, and scalable operation of an organization’s critical IT systems.

How does a Director of Infrastructure Operations typically collaborate with other departments to ensure seamless IT service delivery?

As a Director of Infrastructure Operations, collaboration with other departments such as security, application development, and business units is essential to align IT infrastructure with organizational goals. This role often involves regular meetings with department heads to understand their requirements, prioritizing projects, and coordinating resource allocation. Directors also work closely with teams to create incident response protocols, ensure compliance, and optimize system uptime. Effective communication and cross-functional teamwork are key to addressing challenges quickly and maintaining high service levels.

What does a Director of Infrastructure Operations do?

A Director of Infrastructure Operations is responsible for overseeing and managing an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all systems are running efficiently, securely, and reliably to support business operations. This role often involves strategic planning, budgeting, leading technical teams, and implementing best practices for disaster recovery and security. Directors also collaborate with other departments to align IT infrastructure with organizational goals and may be involved in vendor management and technology upgrades.

What do infrastructure operations do?

Infrastructure operations professionals are responsible for managing and maintaining an organization’s IT infrastructure, including servers, networks, data centers, and cloud services. They ensure systems are reliable, secure, and efficient, often using tools like monitoring software and following industry best practices. These roles typically require technical skills, problem-solving abilities, and certifications such as ITIL or CompTIA.

What does a director of infrastructure and operations do?

A director of infrastructure and operations oversees an organization's IT infrastructure, including networks, servers, and data centers, ensuring reliable and secure technology services. They develop strategies, manage teams, and coordinate with other departments to support business goals, often requiring knowledge of cloud platforms, cybersecurity, and IT management certifications.

What is the difference between Director Infrastructure Operations vs Network Manager?

AspectDirector Infrastructure OperationsNetwork Manager
Primary FocusOversees overall infrastructure strategy, including data centers, servers, and cloud servicesManages network infrastructure, including LAN, WAN, and network security
CertificationsITIL, PMP, Cisco or Microsoft certifications often preferredCCNA, CCNP, or Network+ certifications common
Work EnvironmentExecutive-level, strategic planning, cross-departmental collaborationOperational, technical hands-on management of network systems
Industry UsageUsed in large enterprises, data centers, cloud providersCommon in organizations with complex network needs

The main difference is that the Director Infrastructure Operations oversees the entire infrastructure strategy and management, including data centers and cloud services, while the Network Manager focuses specifically on managing and maintaining network systems. Both roles require technical certifications, but their scope and responsibilities differ significantly.

What are the most commonly searched types of Infrastructure Operations jobs in Missouri? The most popular types of Infrastructure Operations jobs in Missouri are:
What are popular job titles related to Director Infrastructure Operations jobs in Missouri? For Director Infrastructure Operations jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Director Infrastructure Operations jobs in Missouri look for? The top searched job categories for Director Infrastructure Operations jobs in Missouri are:
What cities in Missouri are hiring for Director Infrastructure Operations jobs? Cities in Missouri with the most Director Infrastructure Operations job openings:
Infographic showing various Director Infrastructure Operations job openings in Missouri as of May 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $101,005 per year, or $48.6 per hour.
Sr. Director for Infrastructure & Operations

Sr. Director for Infrastructure & Operations

Webster University

Saint Louis, MO • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

The Senior Director for Infrastructure and Operations provides strategic leadership for Webster's global enterprise IT environment, ensuring resilient, high-performing systems and services that support academic, research, and administrative priorities. This role oversees infrastructure and end-user support operations, guides the development of scalable architectures and standards, and drives innovation through emerging technologies. The Senior Director partners across the institution and with the international Chief Technology Officer to align technology with business goals, ensures compliance and security, and fosters a culture of operational excellence, continuous improvement, and talent development.

Essential Duties and Responsibilities*

Technical Execution & Operational Excellence. Provide strategic leadership for the execution and continuous improvement of enterprise infrastructure and IT operations, encompassing data center services, network and server management, storage, end-user support, and service desk functions. Ensure systems and services are resilient, highly available, and optimized for performance. Oversee the implementation of new technologies and upgrades, and ensure operational processes are efficient, scalable, and aligned with service level expectations.

Architecture Design & Standards. Develop and maintain target architectures that support the university's future state across data, applications, and technology platforms. Define and enforce architecture standards, policies, and best practices to ensure consistency, interoperability, and long-term sustainability of IT systems.

Enterprise Infrastructure Strategy & Vision. Collaborate closely with the VP of Data Analytics & Information Technology Management to define and evolve a forward-looking infrastructure strategy that supports Webster's academic, research, and administrative goals. This includes anticipating future needs, aligning with institutional priorities, and ensuring the infrastructure roadmap supports scalability, agility, and innovation.

Technology Evaluation & Innovation. Stay abreast of emerging technologies and industry trends. Evaluate their potential impact on the university's operations and competitiveness. Recommend and pilot innovative solutions that enhance efficiency, reduce risk, and support strategic transformation.

Security And Compliance Oversight. Partner with the security and compliance teams to operationalize security policies and ensure compliance with regulatory and institutional requirements. Maintain oversight of infrastructure-related controls, risk management practices, and incident response protocols to safeguard university assets.

Performance Monitoring and Insights. Monitor and analyze the performance of infrastructure, service delivery, and support operations, including staff effectiveness and system reliability. Provide actionable insights based on trends and metrics, and recommend improvements to enhance user experience, operational efficiency, and alignment with institutional goals.

Process & Service Management. Ensure robust, repeatable processes and skilled personnel are in place across infrastructure and support teams to meet the service expectations of the Webster community. Drive continuous improvement in service delivery through process optimization, automation, and a commitment to operational excellence.

Leadership & Talent Development. Responsible for the supervision of staff which includes but is not limited to hiring, terming, disciplinary actions, performance management, staff development, etc. Foster a culture of engagement, accountability, and professional growth within the infrastructure and operations team. Build a high-performing team that is aligned with the university's mission and values.

Budget & Vendor Management. Oversee the infrastructure and operations budget, ensuring fiscal responsibility and alignment with strategic priorities. Review and approve contracts for IT services and technologies, manage vendor relationships, and ensure delivery of value from external partners.

Leads IT purchasing and procurement decisions for technologies and technology services, as well as managing technology vendors, and will also be involved in supporting and guiding the analysis of requirements, planning and design.

Functional/Technical Skills*

Proven ability to lead large-scale enterprise infrastructure and IT operations, including data centers, networks, servers, storage, and end-user support.

Demonstrated success in delivering resilient, high-performing systems and services aligned with business objectives.

Deep knowledge of enterprise architecture frameworks and principles. Ability to design scalable, interoperable architectures and enforce standards and policies that ensure long-term sustainability and alignment with institutional goals.

Expertise in ITIL or similar service management frameworks. Skilled in developing and refining operational processes to improve service delivery, automate workflows, and meet service level agreements across infrastructure and support teams.

Strong understanding of cybersecurity principles, regulatory compliance, and risk management practices. Ability to operationalize security policies and maintain oversight of infrastructure-related controls and incident response.

Experience with evaluating and piloting emerging technologies (e.g., automation tools, AI-driven infrastructure) to enhance efficiency and competitiveness.

Secondary Duties and Responsibilities*

Work closely with Webster's International Chief Technology Officer who is responsible for leading the IT infrastructure, daily operations, and all full- and part-time IT employees assigned at the university's international campus locations.

Bachelor's degree in Information Technology, Computer Science, Business Administration or related field required.

Requisite Experience*

A minimum of 10 years in a role with relevant experience.

Supervisory and leadership experience.

Demonstrated ability to mentor and develop high-performing teams. Skilled in fostering a culture of accountability, engagement, and continuous improvement across technical and support staff.

Effective stakeholder engagement and relationship building skills promoting a team environment.

Proven communication and interpersonal skills with the ability to translate technical concepts to non-technical stakeholders.

Strong understanding of HIPAA, FERPA, GDPR and NIST cybersecurity principles and regulatory compliance.