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Director Infrastructure Operations Jobs in Indiana

MD Logistics Inc

Lead Infrastructure Engineer

Plainfield, IN · On-site

$105.50K - $138.30K/yr

Reports To: Director of IT SUMMARY The Lead Infrastructure Engineer (Cloud and Data Center) is a senior, hands-on technical role responsible for the design, implementation, and operation of MD ...

MD Logistics Inc

Lead Infrastructure Engineer

Plainfield, IN · On-site

$105.50K - $138.30K/yr

Reports To: Director of IT SUMMARY The Lead Infrastructure Engineer (Cloud and Data Center) is a senior, hands-on technical role responsible for the design, implementation, and operation of MD ...

Rooted School

Director of Operations

Indianapolis, IN · On-site

Ensure a fully functioning technology infrastructure in collaboration with vendors and internal ... Director of Operations will: * Communicate regularly with families about: * School policies and ...

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$32.4K

$102.5K

$170.8K

How much do director infrastructure operations jobs pay per year?

As of May 30, 2026, the average yearly pay for director infrastructure operations in Indiana is $102,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $128,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Infrastructure Operations, and why are they important?

To thrive as a Director of Infrastructure Operations, you need deep expertise in IT infrastructure management, network architecture, and systems administration, often supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with enterprise tools like VMware, cloud platforms (AWS, Azure), ITIL frameworks, and certifications such as PMP or CISSP is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and aligning IT initiatives with business goals. These skills and qualities ensure the reliable, secure, and scalable operation of an organization’s critical IT systems.

How does a Director of Infrastructure Operations typically collaborate with other departments to ensure seamless IT service delivery?

As a Director of Infrastructure Operations, collaboration with other departments such as security, application development, and business units is essential to align IT infrastructure with organizational goals. This role often involves regular meetings with department heads to understand their requirements, prioritizing projects, and coordinating resource allocation. Directors also work closely with teams to create incident response protocols, ensure compliance, and optimize system uptime. Effective communication and cross-functional teamwork are key to addressing challenges quickly and maintaining high service levels.

What does a Director of Infrastructure Operations do?

A Director of Infrastructure Operations is responsible for overseeing and managing an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all systems are running efficiently, securely, and reliably to support business operations. This role often involves strategic planning, budgeting, leading technical teams, and implementing best practices for disaster recovery and security. Directors also collaborate with other departments to align IT infrastructure with organizational goals and may be involved in vendor management and technology upgrades.

What do infrastructure operations do?

Infrastructure operations professionals are responsible for managing and maintaining an organization’s IT infrastructure, including servers, networks, data centers, and cloud services. They ensure systems are reliable, secure, and efficient, often using tools like monitoring software and following industry best practices. These roles typically require technical skills, problem-solving abilities, and certifications such as ITIL or CompTIA.

What does a director of infrastructure and operations do?

A director of infrastructure and operations oversees an organization's IT infrastructure, including networks, servers, and data centers, ensuring reliable and secure technology services. They develop strategies, manage teams, and coordinate with other departments to support business goals, often requiring knowledge of cloud platforms, cybersecurity, and IT management certifications.

What is the difference between Director Infrastructure Operations vs Network Manager?

AspectDirector Infrastructure OperationsNetwork Manager
Primary FocusOversees overall infrastructure strategy, including data centers, servers, and cloud servicesManages network infrastructure, including LAN, WAN, and network security
CertificationsITIL, PMP, Cisco or Microsoft certifications often preferredCCNA, CCNP, or Network+ certifications common
Work EnvironmentExecutive-level, strategic planning, cross-departmental collaborationOperational, technical hands-on management of network systems
Industry UsageUsed in large enterprises, data centers, cloud providersCommon in organizations with complex network needs

The main difference is that the Director Infrastructure Operations oversees the entire infrastructure strategy and management, including data centers and cloud services, while the Network Manager focuses specifically on managing and maintaining network systems. Both roles require technical certifications, but their scope and responsibilities differ significantly.

What are the most commonly searched types of Infrastructure Operations jobs in Indiana? The most popular types of Infrastructure Operations jobs in Indiana are:
What are popular job titles related to Director Infrastructure Operations jobs in Indiana? For Director Infrastructure Operations jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Director Infrastructure Operations jobs in Indiana look for? The top searched job categories for Director Infrastructure Operations jobs in Indiana are:
What cities in Indiana are hiring for Director Infrastructure Operations jobs? Cities in Indiana with the most Director Infrastructure Operations job openings:
Director Infrastructure Operations jobs near you
Director, Infrastructure Services - Network Architecture Experience Required

Director, Infrastructure Services - Network Architecture Experience Required

Bell Techlogix, Inc.

Indianapolis, IN • On-site

Full-time

Posted 16 hours ago

Bell Techlogix rating

8.2

Company rating: 8.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

47th of 203 rated it services

Job description

Grow your career. Drive innovation.
At Bell Techlogix, employees are key to our growing success. We are always looking for driven, smart, and dedicated professionals to add to our award-winning team. We strive to create an inclusive and collaborative workplace where our employees feel valued and have opportunities for career growth. Bell Techlogix offers various training and development programs to help you advance in your career within our company.
Bell Techlogix is a Certified Great Place to Work and is recognized as a Diversity Employer.
If you are based in the Indianapolis area, this position follows a hybrid schedule, with in-office attendance required Tuesday through Thursday. We also welcome remote candidates, who will work from home and travel to Indianapolis periodically as needed.
The Director, Infrastructure Services is responsible for leading and evolving Bell Techlogix's Cloud and Infrastructure Services engineering organization, ensuring strong operational delivery today while driving the transition to a more automated, platform-driven, and AI-enabled model for the future.
This role is accountable for the stability, reliability, scalability, and performance of current infrastructure services across cloud, network, endpoint, and hybrid environments, while progressively introducing automation, Infrastructure-as-Code, standardization, and AI-assisted operations to improve efficiency, consistency, and margins.
The Director partners closely with Service Delivery, Architecture, Sales, and executive leadership to ensure services are delivered effectively today and continuously improved through engineering innovation and platform capabilities over time.
Essential Functions:
Operational Leadership & Service Stability:
  • Ensure reliable engineering support for infrastructure services across cloud, network, endpoint, and hybrid environments.
  • Partner with Service Delivery to maintain SLA performance, incident response effectiveness, customer satisfaction, and determining areas for account growth within Cloud and Infrastructure Services
  • Provide leadership for escalations, complex issues, and critical customer environments.
  • Oversee the engineering aspects of network, server, storage, cloud, and disaster recovery environments to ensure availability, resilience, and operational continuity.
  • Lead infrastructure-related projects from planning through execution, coordinating across teams to ensure successful delivery and long-term operational support.

Leadership and Team Management:
  • Lead, mentor, and develop a high-performing engineering organization.
  • Manage team performance, professional development, and succession planning.
  • Foster a culture of accountability, innovation, automation, and continuous improvement.
  • Align team priorities and engineering strategies with Bell Techlogix business goals and client needs.

Platform Engineering, Automation, and Standardization:
  • Develop and implement networking, automation frameworks and Infrastructure-as-Code practices to improve deployment speed, scalability, and consistency.
  • Identify and prioritize opportunities to reduce manual effort through automation and standardized engineering patterns.
  • Improve consistency in monitoring, provisioning, patching, endpoint management, and infrastructure operations.
  • Establish reusable engineering approaches that can be applied across customers while balancing client-specific requirements.

AI & AIOps Enablement:
  • Introduce AIOps capabilities to improve monitoring, alerting, incident response, and operational visibility.
  • Implement practical AI-assisted workflows that enhance service reliability and engineering productivity.
  • Identify and evaluate high-impact use cases for AI within infrastructure services.
  • Ensure AI adoption is incremental, business-aligned, and focused on measurable operational value.

Sales, Customer, and Business Support:
  • Support Sales and Solution Architecture teams on late-stage and well-defined opportunities by providing technical validation and scalable design input.
  • Help define a structured model for CIS engagement in sales pursuits to ensure engineering involvement is targeted and does not disrupt delivery performance.
  • Build capabilities within infrastructure services that support account growth, customer retention, and strategic expansion.
  • Identify and articulate business value opportunities that improve customer outcomes and strengthen Bell Techlogix's market position.

Security, Compliance, and Risk Management:
  • Ensure infrastructure engineering practices align with relevant security protocols, standards, and compliance requirements.
  • Support regular audits, risk assessments, and remediation activities as needed.
  • Leverage automation and intelligent operational tools to enhance monitoring, response, and risk reduction.

Financial, Vendor, and Operational Management:
  • Manage financial and operational metrics for the service line.
  • Support budget planning, vendor management, and technology evaluation activities.
  • Assess new technologies, automation capabilities, and AI-enabled tools that can improve infrastructure operations and cost efficiency.
  • Identify operational efficiencies that improve utilization, margins, and service delivery effectiveness.

Required Education, Knowledge, and Experience:
  • Bachelor's degree in Computer Science, Information Technology, or a related field; MBA preferred.
  • 6+ years of experience leading high-performing technical delivery teams in an IT Managed Services environment.
  • Experience with ITIL or other IT service management frameworks.
  • Extensive experience in infrastructure strategy, server, storage, network, cloud and operations.
  • Experience designing, building, and managing cloud, network, or endpoint services for large enterprises.
  • Strong knowledge of network and server technologies, cloud computing, cybersecurity, and hybrid infrastructure environments.
  • Experience implementing automation to drive operational efficiencies in infrastructure or network operations.
  • Experience implementing intelligent monitoring, AIOps capabilities, or AI-enabled operational tools to improve operational performance.
  • Ability to engage effectively with senior leaders, customers, vendors, and cross-functional teams.
  • Strong collaboration, influencing, problem-solving, and execution skills.
  • Demonstrated ability to balance operational accountability with continuous improvement and transformation initiatives.

Preferred Education, Knowledge, and Experience:
  • Certifications such as CISSP, CCNP, PMP, TOGAF Enterprise Architect, or Azure Solutions Architect Expert.
  • Experience with hybrid SD-WAN, network modernization, or related transformation initiatives.
  • Experience assessing or implementing AI-enabled tools for monitoring, incident detection, predictive analytics, or operational optimization.

Abilities and Skills:
  • Proven leadership and team management skills.
  • Strong written, verbal, and presentation skills.
  • Excellent customer service, problem-solving, and conflict resolution skills.
  • Strong interpersonal skills and ability to work effectively across functions.
  • Strong analytical, decision-making, and process improvement capabilities.
  • Ability to manage multiple priorities with strong follow-through.
  • Ability to identify and implement operational improvements that enhance reliability, efficiency, and customer experience.
  • Strong analytical mindset with the ability to use operational data and insights to drive continuous improvement.

Physical, Mental Requirements and Work Environment:
  • Must be able to work at a computer for long periods of time.
  • Must be able to travel to Bell Techlogix office or client sites, as needed.
  • Must be able to effectively communicate verbally with others.
  • Full-time position with occasional on-call responsibilities.
  • Ability to work in a fast-paced, dynamic environment.

Conditions of Employment:
  • Must pass post-offer, pre-employment background check and pre-employment drug test.
  • Must be able to travel to client and/or other Bell Techlogix locations occasionally.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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