Director Infrastructure Operations Jobs in Indiana

This Sr. Director-level ESBP role sits within Salesforce’s Technology & Product (T&P) organization and serves as the strategic people partner to the President & Chief Infrastructure Officer, supporting the global Trust & Infrastructure organization.

In a business where trust, uptime, and regulatory rigor are non-negotiable, this role operates at the center of mission-critical operations. The Senior Director, ESBP – Infrastructure will act as a trusted advisor to the President & Chief Infrastructure Officer and senior Infrastructure leaders, shaping people strategy for a highly technical, globally distributed organization.

This role also leads a team of ESBPs aligned to Infrastructure functions, ensuring cohesive execution of workforce strategy across availability, platform, GS&S, security, public sector, capacity, and compliance domains.

• Serve as the primary people advisor to the President & Chief Infrastructure Officer.
• Provide business-grounded counsel on talent strategy, organizational health, operating rigor, and leadership effectiveness across mission-critical infrastructure domains.
• Influence executive decisions by translating infrastructure strategy, regulatory requirements, and investment priorities into clear people implications.

• Lead and develop a team of ESBPs supporting Infrastructure sub-functions.
• Drive consistency and quality across partnerships while respecting distinct functional requirements (security, physical infrastructure, public sector, etc.).
• Serve as the connective leader ensuring cohesive people strategy across global Infrastructure domains.

• Lead end-to-end talent planning, succession strategy, and leadership pipeline development for Infrastructure.
• Partner with executives to identify high-potential technical and operational leaders in critical availability, security, and compliance roles.
• Ensure bench strength in mission-critical and clearance-sensitive areas.

• Act as a senior change agent during infrastructure transformation, capacity expansion, regulatory shifts, or security-driven operating model changes.
• Support leaders through scale, automation, resilience initiatives, and operational modernization.
• Partner closely with Employee Success Centers of Excellence to deliver strong outcomes in engagement, performance, compensation, and manager capability across a highly technical workforce.

• Leverage workforce analytics, attrition risk modeling, capacity forecasting, and business performance data to inform proactive talent decisions.
• Translate infrastructure health metrics (uptime, coverage, security posture) into people implications and organizational design recommendations.
• Identify structural risks to availability, security, or compliance stemming from talent gaps or leadership capacity.

• 8+ years of HR / ESBP experience supporting executive-level leaders in complex, technology-driven environments.
• Demonstrated experience supporting infrastructure, security, systems engineering, or highly regulated technical organizations.
• Exceptional business acumen with the ability to quickly understand infrastructure strategy, operational risk, and regulatory requirements and translate them into people implications.
• Expertise in talent assessment, succession planning, workforce planning, and leadership development.
• Proven ability to influence senior executives and operate effectively in highly matrixed, global organizations.
• Bachelor's degree required.

• Experience supporting large-scale cloud infrastructure, availability engineering, security operations, or public sector environments.
• Familiarity with regulated environments (e.g., FedRAMP, DoD, sovereign cloud, global compliance frameworks).
• Global experience designing people strategies across regions, sovereign environments, and complex geopolitical contexts.
• Strong leadership presence with the confidence to navigate ambiguity, operational risk, and executive-level decision-making.
• Advanced degree in Human Resources, Organization Development, Business, or related field.

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