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Director Infrastructure Operations Jobs in Ohio (NOW HIRING)

Heidelberg

$159.78 - $216.85/hr

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Director Infrastructure Operations information

See Ohio salary details

$32.3K

$102.4K

$170.7K

How much do director infrastructure operations jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director infrastructure operations in Ohio is $102,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $128,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of infrastructure operations?

To thrive as a Director of Infrastructure Operations, you need deep expertise in IT infrastructure management, network architecture, and systems administration, often supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with enterprise tools like VMware, cloud platforms (AWS, Azure), ITIL frameworks, and certifications such as PMP or CISSP is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and aligning IT initiatives with business goals. These skills and qualities ensure the reliable, secure, and scalable operation of an organization’s critical IT systems.

What is the difference between Director Infrastructure Operations vs Network Manager?

AspectDirector Infrastructure OperationsNetwork Manager
Primary FocusOversees overall infrastructure strategy, including data centers, servers, and cloud servicesManages network infrastructure, including LAN, WAN, and network security
CertificationsITIL, PMP, Cisco or Microsoft certifications often preferredCCNA, CCNP, or Network+ certifications common
Work EnvironmentExecutive-level, strategic planning, cross-departmental collaborationOperational, technical hands-on management of network systems
Industry UsageUsed in large enterprises, data centers, cloud providersCommon in organizations with complex network needs

The main difference is that the Director Infrastructure Operations oversees the entire infrastructure strategy and management, including data centers and cloud services, while the Network Manager focuses specifically on managing and maintaining network systems. Both roles require technical certifications, but their scope and responsibilities differ significantly.

What is the role of the director of infrastructure operations?

The director of infrastructure operations oversees the planning, implementation, and management of an organization’s IT infrastructure, including networks, servers, and data centers. They ensure system reliability, security, and efficiency, often leading teams and coordinating with other departments to support business objectives.

How does a director of infrastructure operations typically collaborate with other departments to ensure seamless IT service delivery?

As a Director of Infrastructure Operations, collaboration with other departments such as security, application development, and business units is essential to align IT infrastructure with organizational goals. This role often involves regular meetings with department heads to understand their requirements, prioritizing projects, and coordinating resource allocation. Directors also work closely with teams to create incident response protocols, ensure compliance, and optimize system uptime. Effective communication and cross-functional teamwork are key to addressing challenges quickly and maintaining high service levels.

What does a director of infrastructure operations do?

A Director of Infrastructure Operations is responsible for overseeing and managing an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all systems are running efficiently, securely, and reliably to support business operations. This role often involves strategic planning, budgeting, leading technical teams, and implementing best practices for disaster recovery and security. Directors also collaborate with other departments to align IT infrastructure with organizational goals and may be involved in vendor management and technology upgrades.
What are the most commonly searched types of Infrastructure Operations jobs in Ohio? The most popular types of Infrastructure Operations jobs in Ohio are:
What are popular job titles related to Director Infrastructure Operations jobs in Ohio? For Director Infrastructure Operations jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Director Infrastructure Operations jobs in Ohio look for? The top searched job categories for Director Infrastructure Operations jobs in Ohio are:
What cities in Ohio are hiring for Director Infrastructure Operations jobs? Cities in Ohio with the most Director Infrastructure Operations job openings:
Director Infrastructure Operations jobs near you

AVP, Infrastructure & Operations

Safelite Group, Inc.

Columbus, OH • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 14 days ago

Safelite rating

6.6

Company rating: 6.6 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

207th of 363 rated vehicle maintenance

Job description

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
The Assistant Vice President, US Infrastructure & Operations is a leadership role reporting to the VP, US Infrastructure & Operations and leading the day-to-day operational and engineering needs for all Infrastructure & Operations services across the United States.
This leader ensures secure, scalable, resilient, and high-performing technology services for a highly distributed and hybrid US workforce.
This AVP provides leadership and executive representation across forums and functions, while carrying primary accountability for the execution of Service Desk Operations, Service Management, Digital Workplace Management, Cloud & Hosted Infrastructure, Network Infrastructure, Incident, Release & Change Management, Major Incident Management, Service Transition, and legacy/heritage platform operations across the US business.
The role pairs broad operational ownership with deep technical engagement, providing hands-on engineering leadership across network, cloud and on-premise infrastructure, server and storage, virtualization, and endpoint/desktop domains-translating regional strategy into delivered outcomes while maintaining stringent uptime, disaster recovery, and business continuity requirements across modern cloud platforms, mainframe, and internally developed bespoke software systems.
What You Will Do
Operational Delivery, Technical Execution & Architecture
  • Day-to-day delivery across all US I&O functions-Cloud & Hosting, Networking, Service Desk, Deskside Support, Service Management, Digital Workplace, and Heritage Systems-ensuring services meet uptime, performance, and user-experience targets.

  • Provide hands-on engineering leadership across the design, implementation, and lifecycle management of: network architecture (LAN, WAN, SD-WAN, wireless, VPN); cloud infrastructure (IaaS, PaaS) and hybrid environments; data center and on-premise infrastructure; server, storage, and backup/recovery platforms; virtualization and containerization; and endpoint/desktop engineering including remote and frontline workforce solutions.

  • Lead incident, problem, and change management, including major incident response and root-cause engineering, driving measurable improvement in MTTR, availability, and digital experience.

  • Execute resilient engineering practices including failover simulations, redundancy and backup validation, chaos testing, and capacity and availability forecasting.

  • Drive automation, standardization, and continuous improvement across infrastructure operations, including responsible use of enterprise-approved AI-assisted tooling.

  • Operate and modernize legacy/heritage systems including mainframe and bespoke platforms, and ensure strong cybersecurity alignment in partnership with security teams.

People, Team Leadership & Talent Development
  • Lead, coach, and develop a team of directors, managers, engineers, and technical specialists across multiple infrastructure and operations domains, building bench strength and a culture of engineering excellence.

  • Foster a culture of accountability, innovation, and continuous learning, and manage team performance, workload, and on-call/escalation models for sustainable delivery.

  • Drive workforce planning, succession planning, and talent acquisition to support evolving technologies and a distributed workforce.

  • Build strong relationships with US IT leadership, application owners, security, and operational and field stakeholders, and represent I&O delivery in cross-functional planning, change advisory, and release coordination.

Governance, Metrics, Risk & Vendor Management
  • Maintain and act on regional performance dashboards including SLAs, SLOs, KPIs, uptime, resilience posture, and operational health metrics.

  • Apply ITIL-aligned change, release, and service management discipline, improving deployment success, stability, and compliance.

  • Identify and remediate US-specific risks, resilience gaps, and single points of failure; support disaster recovery and business continuity planning and execution; and ensure compliance with regulatory, security, and internal governance requirements.

  • Support Opex and Capex budget execution and cost optimization, and oversee vendor selection, contract negotiation, and performance management within the VP's financial framework.

Regional Execution & Global Alignment
  • Represent US Infrastructure & Operations leadership across internal, enterprise, and global forums as required.

  • Translate global standards, architectures, and governance frameworks into executable regional plans and operating procedures.

  • Contribute US operational perspectives and requirements to global design workshops and standards development.

  • Support the regional resilience strategy, ensuring critical services meet uptime, disaster recovery, and business continuity requirements.

  • Performs other duties as assigned
  • Complied with all policies and standards

What You Will Need
  • Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience); Master's Degree, Information Systems or Technology Management (MBA preferred)

  • 10+ years Progressive IT experience including leadership of infrastructure and operations teams, with 5+ years of people leadership, including managing leaders of leaders, across multiple infrastructure domains in complex, distributed environments.
  • Deep domain expertise - Deep, hands-on expertise across enterprise infrastructure domains-network, cloud, server, storage, virtualization, and endpoint-in complex, distributed environments, with a record of leading delivery and major incident resolution.
  • Strategy, budget & vendor delivery - Proven experience developing and executing infrastructure plans and managing budgets, vendors, and large-scale technology investments.
  • Professional Certifications - One or more given strong consideration: ITIL v4 (Foundation through Expert); cloud certifications (AWS, Azure, Google Cloud); CISSP; PMP or PRINCE2; ISO 20000/27001 or COBIT; Lean Six Sigma. Experience leading hybrid cloud transformations and modern workplace technologies for remote and frontline workers is a plus.

What You Will Get
  • Competitive weekly pay and bonus opportunities.
  • Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 in tuition reimbursement per year.
  • View all our health, wealth and life offerings at www.safelitebenefits.com

Expected Work Location (In Office): It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235). You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs.
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