The Director - Epic User Readiness is responsible for leading the enterprise strategy, execution ... Develop and execute Epic communication plans that inform, engage, and prepare users for system ...
The Director - Epic User Readiness is responsible for leading the enterprise strategy, execution ... Develop and execute Epic communication plans that inform, engage, and prepare users for system ...
Ensure appropriate systems meet regulatory and compliance standards, including HIPAA, CMS, ONC, and state‑specific guidelines * Actively engage and oversee teams in support of Epic deployments ...
Ensure appropriate systems meet regulatory and compliance standards, including HIPAA, CMS, ONC, and state‑specific guidelines * Actively engage and oversee teams in support of Epic deployments ...
This role serves as the senior owner of Epic revenue cycle systems, ensuring efficient, compliant ... The Director leads large, cross functional teams and partners closely with Revenue Cycle leadership ...
This role serves as the senior owner of Epic revenue cycle systems, ensuring efficient, compliant ... The Director leads large, cross functional teams and partners closely with Revenue Cycle leadership ...
This role serves as the senior owner of Epic revenue cycle systems, ensuring efficient, compliant ... The Director leads large, cross functional teams and partners closely with Revenue Cycle leadership ...
This role serves as the senior owner of Epic revenue cycle systems, ensuring efficient, compliant ... The Director leads large, cross functional teams and partners closely with Revenue Cycle leadership ...
This role serves as the senior owner of Epic revenue cycle systems, ensuring efficient, compliant ... The Director leads large, cross functional teams and partners closely with Revenue Cycle leadership ...
This role serves as the senior owner of Epic revenue cycle systems, ensuring efficient, compliant ... The Director leads large, cross functional teams and partners closely with Revenue Cycle leadership ...
The Director - Epic User Readiness is responsible for leading the enterprise strategy, execution ... Baptist Health Care is a not-for-profit health care system committed to improving the quality of ...
The Director - Epic User Readiness is responsible for leading the enterprise strategy, execution ... Baptist Health Care is a not-for-profit health care system committed to improving the quality of ...
Join to apply for the Director, Epic-Inpatient role at Beth Israel Lahey Health 1 day ago Be among ... The role requires a strong understanding of the EHR system and healthcare landscape. Projects may ...
Join to apply for the Director, Epic-Inpatient role at Beth Israel Lahey Health 1 day ago Be among ... The role requires a strong understanding of the EHR system and healthcare landscape. Projects may ...
This role serves as the senior owner of Epic revenue cycle systems, ensuring efficient, compliant ... The Director leads large, cross functional teams and partners closely with Revenue Cycle leadership ...
This role serves as the senior owner of Epic revenue cycle systems, ensuring efficient, compliant ... The Director leads large, cross functional teams and partners closely with Revenue Cycle leadership ...
The Director - Epic User Readiness is responsible for leading the enterprise strategy, execution ... Baptist Health Care is a not-for-profit health care system committed to improving the quality of ...
The Director - Epic User Readiness is responsible for leading the enterprise strategy, execution ... Baptist Health Care is a not-for-profit health care system committed to improving the quality of ...
Senior Interim Director, Epic Patient Access & Revenue Cycle Applications - Remote About us ... Oversee Epic system design, build, testing, implementation, upgrades, and optimization initiatives.
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Senior Interim Director, Epic Patient Access & Revenue Cycle Applications - Remote About us ... Oversee Epic system design, build, testing, implementation, upgrades, and optimization initiatives.
The Director - Epic User Readiness is responsible for leading the enterprise strategy, execution ... Baptist Health Care is a not-for-profit health care system committed to improving the quality of ...
The Director - Epic User Readiness is responsible for leading the enterprise strategy, execution ... Baptist Health Care is a not-for-profit health care system committed to improving the quality of ...
System Architect
Atlanta, GA · On-site +1
$233K/yr
System Architect Direct Hire Remote in CST or EST, preference is for local to Atlanta Position Details: We are seeking a skilled and collaborative System Architect to join our team and help define ...
Quick apply
System Architect
Atlanta, GA · On-site +1
$233K/yr
System Architect Direct Hire Remote in CST or EST, preference is for local to Atlanta Position Details: We are seeking a skilled and collaborative System Architect to join our team and help define ...
Summary The Director, Epic Research leads the design, implementation, management, and ongoing ... Ensures appropriate systems meet regulatory and compliance standards, including HIPAA, CMS, ONC ...
Summary The Director, Epic Research leads the design, implementation, management, and ongoing ... Ensures appropriate systems meet regulatory and compliance standards, including HIPAA, CMS, ONC ...
Director, Epic Patient Access
Downers Grove, IL · On-site
$135K - $180K/yr
Job Summary: IT Director Epic EMR Hybrid 3 days in office at Corporate Office in Downers Grove, IL ... Reporting directly to the VP of EMR Systems, you will play a pivotal role in enhancing patient ...
Director, Epic Patient Access
Downers Grove, IL · On-site
$135K - $180K/yr
Job Summary: IT Director Epic EMR Hybrid 3 days in office at Corporate Office in Downers Grove, IL ... Reporting directly to the VP of EMR Systems, you will play a pivotal role in enhancing patient ...
Director EPIC Managed Care Contract Builder
Chicago, IL · On-site
$110K - $130K/yr
Director Epic Managed Care Contract Builder - Hospital Facility Garfield Park (Chicago) Our client ... and system impacts. Job Responsibilities · Strategic Contract Architecture. o Provide strategic ...
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Director EPIC Managed Care Contract Builder
Chicago, IL · On-site
$110K - $130K/yr
Director Epic Managed Care Contract Builder - Hospital Facility Garfield Park (Chicago) Our client ... and system impacts. Job Responsibilities · Strategic Contract Architecture. o Provide strategic ...
Director, Epic Patient Access
Downers Grove, IL · On-site
$135K - $180K/yr
Job Summary: IT Director Epic EMR Hybrid 3 days in office at Corporate Office in Downers Grove, IL ... Reporting directly to the VP of EMR Systems, you will play a pivotal role in enhancing patient ...
Director, Epic Patient Access
Downers Grove, IL · On-site
$135K - $180K/yr
Job Summary: IT Director Epic EMR Hybrid 3 days in office at Corporate Office in Downers Grove, IL ... Reporting directly to the VP of EMR Systems, you will play a pivotal role in enhancing patient ...
Director, Epic Patient Access
Downers Grove, IL · Hybrid
$135K - $180K/yr
Job Summary: IT Director Epic EMR Hybrid 3 days in office at Corporate Office in Downers Grove, IL ... Reporting directly to the VP of EMR Systems, you will play a pivotal role in enhancing patient ...
Director, Epic Patient Access
Downers Grove, IL · Hybrid
$135K - $180K/yr
Job Summary: IT Director Epic EMR Hybrid 3 days in office at Corporate Office in Downers Grove, IL ... Reporting directly to the VP of EMR Systems, you will play a pivotal role in enhancing patient ...
System Architect
Santa Clara, CA · On-site
$200K/yr
... direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the ... We are seeking a hands-on System Architect to lead the end-to-end architecture for our next ...
System Architect
Santa Clara, CA · On-site
$200K/yr
... direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the ... We are seeking a hands-on System Architect to lead the end-to-end architecture for our next ...
... direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: As a Wired System Architect, you ...
... direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: As a Wired System Architect, you ...
System Architect
Austin, TX · On-site
$240K/yr
The workers will report to the DFPS ISO and Director of Enterprise Architecture . Essential Job ... or systems engineering. Strong Working knowledge in planning, recommending, and managing ...
System Architect
Austin, TX · On-site
$240K/yr
The workers will report to the DFPS ISO and Director of Enterprise Architecture . Essential Job ... or systems engineering. Strong Working knowledge in planning, recommending, and managing ...
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Job description
The Director - Epic User Readiness is responsible for leading the enterprise strategy, execution, and continuous improvement of Epic user readiness programs across the organization. This role ensures clinicians, operational staff, and administrative users are fully prepared to adopt Epic systems through effective training, communication, change management, and go live support. The Director plays a critical role with Epic implementations, upgrades, and optimization efforts by driving adoption, minimizing disruption, and enabling users to achieve proficiency and confidence in Epic workflows. This leader partners closely with clinical, operational, revenue cycle, IT, and executive stakeholders to ensure successful system deployment and sustained performance.
Responsibilities
User Readiness Strategy & Governance
- Develop and execute an enterprise Epic User Readiness strategy aligned with organizational goals, timelines, and Epic best practices
- Establish governance and standards for Epic training, change management, communications, and readiness assessments
- Define readiness metrics, milestones, and success criteria for Epic implementations and upgrades
- Serve as the executive owner for Epic user adoption, training effectiveness, and go-live preparedness
Epic Implementation & Deployment Support (Core Responsibility)
- Lead all user readiness activities for Epic implementations, expansions, and upgrades, including:
- Initial Epic go-lives
- Module rollouts and phased deployments
- Foundation changes and version upgrades
- Mergers, acquisitions, and Epic migrations
- Partner with application, clinical, and operational leaders to align training and readiness plans with future-state workflows
- Develop and oversee integrated readiness plans covering training, communications, credentialing, and go-live staffing
- Direct command center staffing models, at-the-elbow support, post-go-live transition, ongoing user readiness education related to upgrades, and new hire orientation to Epic programs
Epic Training & Education Leadership
- Oversee the design, development, and delivery of Epic training programs for all user roles, including physicians, nursing, ancillary staff, revenue cycle, and administrative users
- Ensure training content aligns with Epic build/optimizations, standardized workflows, and organizational policies
- Manage training delivery models, including classroom, virtual, e-learning, and blended approaches
- Ensure Epic proficiency-based training standards are met and measured prior to go-live
- Partner with Epic, third-party vendors, and internal teams to leverage best-in-class training methodologies
Change Management & Communications
- Lead enterprise Epic change management strategy to support adoption and reduce resistance
- Develop and execute Epic communication plans that inform, engage, and prepare users for system changes
- Align readiness messaging across clinical, operational, and executive leadership
- Serve as a key advisor to leaders on change impacts, readiness risks, and mitigation strategies
Stakeholder Partnership & Engagement
- Partner closely with clinical leadership, operations, revenue cycle, HR, and IT teams
- Serve as a trusted advisor to physician, nursing, and operational leaders regarding Epic readiness and adoption
- Facilitate forums for feedback, issue resolution, and continuous improvement
- Provide regular status updates and readiness assessments to executive leadership
Team Leadership & Development
- Lead, mentor, and develop user readiness, training, and change management teams
- Define roles, responsibilities, performance expectations, and career development pathways
- Build and sustain an engaged, high-performing team focused on customer experience and outcomes
- Ensure appropriate staffing and coverage during implementation and go-live periods
Optimization & Continuous Improvement
- Evaluate training effectiveness, user adoption metrics, and post-go-live performance
- Identify opportunities to improve Epic usability, workflow efficiency, and user satisfaction
- Support ongoing optimization and retraining initiatives following go-lives and major upgrades
- Maintain institutional knowledge and readiness standards for future deployments
Work Environment
- On-site
- Extended hours required during Epic go-lives and major upgrades
- Travel as needed for off-site vendor training, as well as instruction sessions throughout Baptist Health Care's facilities
Qualifications
Required Qualifications
- Bachelor's degree in Healthcare, Education, Organizational Change, Information Systems, or related field
- 5-7+ years of healthcare leadership experience
- Experience leading multidisciplinary teams and enterprise-wide initiatives
- Epic certification(s) in requested modules required or ability to obtain within defined timeframe.
- Strong understanding of clinical and operational workflows
- Exceptional communication, facilitation, and change leadership skills
Preferred Qualifications
- Master's degree in Healthcare Administration, Education, Organizational Development, or Business
- Epic certification(s) or formal Epic training experience
- Demonstrated experience supporting Epic or enterprise-wide EHR implementations or major upgrades with direct responsibility for training, readiness, or adoption
- Experience in large health systems or academic medical centers
- Experience with physician engagement strategies and clinical change management
- Formal change management training or certification
About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse
About Baptist Health Care
Sourced by ZipRecruiter
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Pensacola, FL, US
Year founded
1951