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Manager Epic Mychart Jobs (NOW HIRING)

ClinDCast is looking for Epic MyChart Analyst Responsibilities: * Design, configure, and maintain ... Ability to manage multiple priorities in a fast-paced environment. This is a remote position.

... management skills Additional Skills & Qualifications Required Qualifications • Epic MyChart Certification required • Epic Grand Central Certification strongly preferred • Proven experience ...

Epic MyChart Analyst - Remote

Brentwood, TN · On-site +1

$60K - $84K/yr

This is a Full Time, remote, Epic MyChart Analyst role. What You'll Do * Plans, designs, implements ... Ability to complete work assignments in a timely manner as assigned by manager * Excellent customer ...

Excellent organizational and time management skills * Ability to present complex data using charts ... For Epic Analysts: * Must be proficient in assigned Epic module or certified upon employment

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Manager Epic Mychart information

What is the difference between Manager Epic Mychart vs Manager Epic Implementation?

AspectManager Epic MychartManager Epic Implementation
CredentialsEpic certifications, healthcare IT experienceEpic certifications, project management skills
Work EnvironmentHealthcare settings, patient portal managementHealthcare IT projects, system deployment
Employer & IndustryHospitals, clinics using Epic MychartHospitals implementing Epic systems
Search & Comparison IntentUnderstanding roles related to Epic MychartDifferences in Epic system management roles

Manager Epic Mychart focuses on managing patient portal services and user support within Epic Mychart, while Manager Epic Implementation oversees the deployment and integration of Epic systems across healthcare facilities. Both roles require Epic certifications but differ in scope—one centers on patient engagement, the other on system rollout and project management.

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Infographic showing various Manager Epic Mychart job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 75% Full Time, 10% Part Time, and 12% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Epic MyChart & Welcome Applications Analyst (Salaried, Full-time)

Washington Regional

Fayetteville, AR • On-site

Full-time

Posted 2 days ago

New


Washington Regional Medical System rating

6.3

Company rating: 6.3 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

670th of 885 rated healthcare providers


Job description

Organization Overview, Mission, Vision, and Values
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.
Position Summary
The Applications Analyst - Epic MyChart & Welcome reports to the Assistant Manager, Epic Applications. This position is responsible for advanced support, troubleshooting, maintenance, build, testing, and optimization of Epic MyChart, Welcome, and related patient-facing digital workflows. The role partners with ambulatory, hospital operations, patient access, registration, revenue cycle, clinical, communications, information services, and Epic/vendor stakeholders to improve patient portal functionality, digital front door workflows, eCheck-in, appointment scheduling, patient messaging, questionnaires, proxy access, self-service registration, patient identity, communication preferences, and cross-application integration; ensure application reliability; and support a consistent, convenient, and secure digital patient experience across the health system.
Essential Position Responsibilities
  • Maintain advanced knowledge of Epic MyChart and Welcome functionality, including patient portal workflows, digital front door tools, eCheck-in, appointment scheduling, questionnaires, patient messaging, proxy access, self-service registration, patient identity, communication preferences, application dependencies, integration points, and downstream impacts across the enterprise
  • Lead ambulatory, hospital operations, patient access, registration, revenue cycle, clinical, communications, internal information services, and Epic/vendor partners in developing Epic MyChart and Welcome enhancements, optimization initiatives, and workflow improvement projects
  • Oversee Epic MyChart and Welcome application design, build, configuration, maintenance, and validation to ensure functionality aligns with patient access, registration, ambulatory, hospital operations, clinical, revenue cycle, patient communication, digital engagement, and end-user requirements
  • Perform complex analysis, build, implementation, and optimization of Epic MyChart and Welcome workflows to support patient portal access, eCheck-in, appointment scheduling, questionnaires, patient messaging, proxy access, self-service registration, patient identity, communication preferences, patient engagement, and integrated digital front door workflows
  • Meet regularly with ambulatory, hospital operations, patient access, registration, revenue cycle, clinical, communications, administrative, and patient experience teams to evaluate Epic MyChart and Welcome workflow issues, resolve system concerns, and identify opportunities to improve digital access, patient engagement, operational efficiency, quality, safety, documentation integrity, and the end-user and patient experience
  • Lead the development and execution of coordinated testing plans for Epic MyChart and Welcome, including regression, unit, system, integrated, interface, patient portal, eCheck-in, scheduling, registration, messaging, questionnaire, proxy access, communication, reporting, and user acceptance testing to ensure changes function as expected for end users, patients, and connected systems
  • Serve as a leading advocate for Epic MyChart and Welcome users by translating patient, patient access, registration, ambulatory, hospital operations, clinical, revenue cycle, communications, and patient experience needs into effective system solutions that improve digital access, workflow efficiency, patient engagement, reporting reliability, and user satisfaction
  • Provide mentorship for team members and assist with team member training, as needed
  • Ensure that programs and services meet accrediting standards for the Joint Commission, Quality, Promoting Interoperability, and other accrediting and governance programs
  • Ensure the safeguarding of protected health information
  • Maintain communication through various resources and tools
  • Monitor help desk software for new tickets and update and provide resolution for existing tickets
  • Lead Epic MyChart and Welcome projects, enhancements, upgrades, optimization efforts, testing activities, and ongoing maintenance initiatives
  • Identify and lead opportunities to improve Epic-supported patient portal, digital front door, eCheck-in, scheduling, registration, questionnaire, messaging, proxy access, communication preference, patient engagement, reporting, and patient experience workflows through system optimization, standardization, and process improvement
  • Adhere to all information services policies, procedures, and governance processes
  • Lead incident response and downtime procedures

Qualifications
  • Education: Bachelor's degree or clinical license, preferred.
  • Licensure and Certifications: Epic MyChart certification required. Epic Welcome certification or proficiency preferred
  • Experience: Four to six years of clinical, operational, revenue cycle, or patient access applications experience as an applications analyst supporting multiple modules/applications, with direct experience in Epic build, testing, implementation, troubleshooting, and optimization strongly preferred. Experience supporting Epic MyChart and Welcome workflows is preferred, including patient portal access, eCheck-in, appointment scheduling, questionnaires, patient messaging, proxy access, self-service registration, patient identity, communication preferences, patient engagement, reporting, and integrated digital front door workflows. Strong understanding of clinical, operational, patient access, revenue cycle, and patient-facing application dependencies, workflow impacts, testing methodologies, interface and integration workflows, and coordination with technology, interface, data, reporting, registration, ambulatory, clinical, revenue cycle, communications, patient experience, and operational teams is required.

Work Environment: This position will spend 90% of time sitting while performing work in a standard office environment and 10% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This is role is considered a remote position with onsite presence as needed.

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