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Manager Epic Mychart information

What is the difference between Manager Epic Mychart vs Manager Epic Implementation?

AspectManager Epic MychartManager Epic Implementation
CredentialsEpic certifications, healthcare IT experienceEpic certifications, project management skills
Work EnvironmentHealthcare settings, patient portal managementHealthcare IT projects, system deployment
Employer & IndustryHospitals, clinics using Epic MychartHospitals implementing Epic systems
Search & Comparison IntentUnderstanding roles related to Epic MychartDifferences in Epic system management roles

Manager Epic Mychart focuses on managing patient portal services and user support within Epic Mychart, while Manager Epic Implementation oversees the deployment and integration of Epic systems across healthcare facilities. Both roles require Epic certifications but differ in scope—one centers on patient engagement, the other on system rollout and project management.

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Manager Epic Mychart jobs near you

Patient Mobile Liaison Technician - Main MyChart Bedside - Part Time - Days

The Christ Hospital Health Network

Cincinnati, OH • On-site

$15.25 - $20.25/hr

Part-time

Re-posted 4 days ago

Christ Hospital Health Network rating

6.9

Company rating: 6.9 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

456th of 888 rated healthcare providers

Job description

Job Description The Patient Mobile Technology Liaison is a subject matter expert working with clinical staff to provide comprehensive clinical support by: Providing ongoing and just-in-time MyChart Bedside training and associated support so that clinicians and patients have a detailed understanding of the application at an operational level, to provide optimal patient care. Distributing and collecting MyChart bedside hardware to and from patients Assisting patients with MyChart bedside application on their personal device as appropriate Maintaining MyChart Bedside Hardware inventory and cleaning according to policy Advocating for system changes that enhance clinical usage, provide business value and align with TCHHN goals Triaging, troubleshooting and testing with the IT systems, including in-depth application troubleshooting and problem resolution with the assistance of the TCHNN IT teams. Responsibilities Provides ongoing inventory of TCHHN Mobile devices.

Reviewing epic reports and accessing epic to access appropriate patient information Provides high quality support for Clinical staff for the MyChart mobile application system inpatient locations. Handles initial problem recognition and researches with a goal of first call resolution. Escalates more complex problems to the next level support when needed contacting the Help Desk Promotes maximum utilization of MyChart Bedside by the Clinical Staff by working with individual staff members to improve their skill with epic/clinical applications and workflow process though the ambulatory and inpatient optimization proce Promotes maximum utilization of MyChart Bedside by the patient and family by working with individuals to improve their skill with MyChart Bedside applications and workflow process Provides basic training and at the elbow support for system utilization.

Works with Principal Trainers to provide feedback and insight to training content. Round regularly on patients, offering additional opportunities to participate and or educate on tablet use Maintains competency with application enhancements as they relate to the business process, current technology, software and hardware SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above: Other duties as assigned by management. Acts as liaison with Help Desk to provide end user support.

Participates on other Information Technology teams and committees. Qualifications KNOWLEDGE AND SKILLS: EDUCATION: High School YEARS OF EXPERIENCE: 1 year minimum clinical/education experience REQUIRED SKILLS AND KNOWLEDGE: Entry level technical clinician Knowledge of medical terminology Basic Life Support Completes yearly mandatory unit specific, hospital and safety education Experience in providing end user support and training in a clinical care setting minimum of 1 year Strong analytical and communication skill Time management skills, self-directed Ability to remain calm under extreme pressure, persevere in challenging situations and deliver timely and effective result Ability to work with all levels of management LICENSES REGISTRATIONS &/or CERTIFICATIONS : Apply

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