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Director Customer Relations Jobs in Decatur, GA (NOW HIRING)

TRC Talent Solutions

Consumer Relations Contractor

Atlanta, GA · Hybrid

$19.25 - $23/hr

The role will have a direct reporting relationship to the Consumer Relations Manager. Monday-Friday ... Minimum 2 years in customer service and/or collections experience with an emphasis on handling ...

DEX Imaging

Customer Relationship Manager

Atlanta, GA · On-site

MANAGEMENT AND SUPERVISORY RESPONSIBILITY · Typically reports to Management Direct Supervisor job title(s) Typically include: Team Lead - Customer Relationship Manager · JOB QUALIFICATIONS/SKILL ...

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Showing results 21-40

All JobsCustomer Relations JobsDirector Customer Relations JobsDirector Customer Relations Jobs in Decatur, GA

Director Customer Relations information

See Decatur, GA salary details

$38.1K

$101.5K

$168.9K

How much do director customer relations jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director customer relations in Decatur, GA is $101,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $125,500.00 per year, depending on experience, location, and employer.

Is a director customer relations a stressful job?

A director of customer relations often faces stress due to managing customer satisfaction, resolving conflicts, and overseeing team performance. The role requires strong communication, problem-solving skills, and the ability to handle high-pressure situations, which can contribute to job stress levels.

What does a director of customer relations do?

A director of customer relations oversees a company's efforts to build and maintain positive relationships with customers, ensuring high satisfaction and loyalty. They develop strategies, lead customer service teams, analyze feedback, and implement improvements to enhance the customer experience, often using CRM tools and data analysis. This role typically requires strong communication, leadership skills, and industry knowledge.

What are the most commonly searched types of Customer Relations jobs in Decatur, GA?

The most popular types of Customer Relations jobs in Decatur, GA are:

What job categories do people searching Director Customer Relations jobs in Decatur, GA look for?

The top searched job categories for Director Customer Relations jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Director Customer Relations jobs?

Cities near Decatur, GA with the most Director Customer Relations job openings:

Director Customer Relations jobs near you

Director of Sales, East - Ophthalmology

Top Candidate Search Group

Atlanta, GA • On-site

$140/hr

Full-time

Posted 6 days ago

Job description

Title: Director of Sales, East - Ophthalmology

Territory: Eastern US, managing a team of 8-9 Territory Managers.

Company: Global leader in ophthalmic imaging and diagnostic technology, developing advanced solutions that help eye-care professionals detect, monitor, and manage eye diseases. Combining engineering, clinical research, and collaboration with eye-care professionals to deliver high-quality imaging and data solutions used in more than 120 countries.

Description:

Responsible for directing regional sales activities throughout assigned region and team.

  • Develop and implement sales policy and plans.
  • Foster good customer relations and delivering business outcomes.
  • Direct sales activities and new business development for the organization.
  • Implement strategic sales plans to accommodate corporate goals and secure new business.
  • Direct sales forecasting activities and set performance goals accordingly.
  • Interface with Marketing to analyze emerging new technology and products.
  • Review market analysis to determine customer needs, price schedules, and discount rates.
  • Direct staffing, training, and performance evaluations to develop and control sales program.
  • Plan and evaluate sales performance against budget.
  • Represent company at trade association meetings to promote product.
  • Deliver sales presentations to key clients in coordination with sales representatives.
  • Meet with key clients, assisting sales representatives with maintaining relationships and negotiating and closing deals.
  • Act as a liaison between sales department and other sales related units.
  • Analyze and control expenditures of division to conform to budgetary requirements.
  • Communicate monthly revenue activities to management including current and planned field activities to accomplish strategic and tactical goals.
  • Prepare periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.
  • Monitor and evaluate the activities and products of the competition.
  • Responsible for establishing performance standards, employee coaching and development, determining employee responsibilities, evaluating performance and rewarding as appropriate, disciplining and recommending termination when necessary. Identify recruits and retain top-notch talent.
  • Perform ride-alongs with field sales teams to develop clinical, product and sales competencies.
  • Conduct customer on-site training on occasion.
  • Perform other duties as required.

Requirements:

  • 5+ years experience, selling and leading teams in the clinical office setting (ophthalmology experience highly preferred)
  • Completed 4 year college degree
  • Ability to travel weekly with team
  • Experience improving culture and improving customer experiences
  • Proven progressive career responsibilities and sales successes, with documentation
  • Exceptional communication skills and attention to detail

Compensation:

Base salary depending on experience $140-150k, total compensation after commissions is $250k-$270k at plan Plus Full Benefits Package.


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