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Director Customer Relations Jobs in Decatur, GA (NOW HIRING)

DeKalb County

Pool Manager - Summer Program

Tucker, GA · On-site

$17.50/hr

The Pool Manager will handle those day-to-day management tasks associated with the pool to include maintenance, staff scheduling, event coordination and direct customer relations. The Pool Manager ...

DeKalb County

Pool Manager - Summer Program

Tucker, GA

$17.50/hr

The Pool Manager will handle those day-to-day management tasks associated with the pool to include maintenance, staff scheduling, event coordination and direct customer relations. The Pool Manager ...

ClubCorp

Director Member Experience

Atlanta, GA · On-site

Director Member Experience at Buckhead Club | Atlanta, GA | Invited Ready to join a dynamic company ... A minimum of 3 years of experience in hospitality, customer relations, food and beverage, private ...

Invited

Director Member Experience

Atlanta, GA

Director Member Experience at Buckhead Club | Atlanta, GA | Invited Ready to join a dynamic company ... A minimum of 3 years of experience in hospitality, customer relations, food and beverage, private ...

Invited Clubs

Director Member Experience

Atlanta, GA

Director Member Experience at Buckhead Club | Atlanta, GA | Invited Ready to join a dynamic company ... A minimum of 3 years of experience in hospitality, customer relations, food and beverage, private ...

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Director Customer Relations information

See Decatur, GA salary details

$38.1K

$101.5K

$168.9K

How much do director customer relations jobs pay per year?

As of May 29, 2026, the average yearly pay for director customer relations in Decatur, GA is $101,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $125,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Customer Relations, and why are they important?

To thrive as a Director of Customer Relations, you need expertise in customer service management, strategy development, and a track record of leadership, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer analytics tools, and quality assurance systems is important for driving and measuring customer engagement. Exceptional communication, conflict resolution, and team leadership skills help build strong relationships and foster a customer-centric culture. These competencies are crucial for ensuring customer satisfaction, loyalty, and the overall growth of the organization.

How does a Director of Customer Relations typically collaborate with other departments to enhance the customer experience?

A Director of Customer Relations frequently works alongside teams such as sales, marketing, product development, and support to ensure a seamless customer experience. This role involves translating customer feedback into actionable insights for these departments, helping to align company offerings with customer needs. Regular cross-functional meetings and strategic planning sessions are common, as the Director acts as a bridge to foster communication and drive customer-centric initiatives throughout the organization.

What does a Director of Customer Relations do?

A Director of Customer Relations is responsible for overseeing the strategies and operations that ensure a company's customers have a positive experience. They lead teams that handle customer support, address client concerns, and work to improve customer satisfaction and loyalty. This role often involves analyzing customer feedback, resolving escalated issues, developing customer service policies, and collaborating with other departments to enhance the overall customer journey. The Director of Customer Relations plays a key role in building strong, long-lasting relationships between the company and its customers.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Vice President of Customer Experience or Customer Service Director, which can earn six-figure salaries. These roles typically require extensive leadership experience, strategic skills, and a strong understanding of customer relations management tools and data analysis.

What jobs make 3000 a month without a degree?

A Director of Customer Relations typically requires relevant experience and skills rather than a specific degree, and salaries can vary widely. Entry-level or related roles such as customer service managers, sales representatives, or administrative supervisors may earn around $3,000 monthly with relevant experience and strong performance. Many of these jobs emphasize skills like communication, problem-solving, and industry knowledge over formal education.
What are the most commonly searched types of Customer Relations jobs in Decatur, GA? The most popular types of Customer Relations jobs in Decatur, GA are:
What job categories do people searching Director Customer Relations jobs in Decatur, GA look for? The top searched job categories for Director Customer Relations jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Director Customer Relations jobs? Cities near Decatur, GA with the most Director Customer Relations job openings:
    Director Customer Relations jobs near you
    Infographic showing various Director Customer Relations job openings in Decatur, GA as of May 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 89% Physical, 6% Hybrid, and 5% Remote job distribution, with an average salary of $101,460 per year, or $48.8 per hour.
    Patient Relations Representative

    Patient Relations Representative

    Northside Hospital Inc.

    Atlanta, GA

    $15 - $19.25/hr

    Full-time

    Posted 10 days ago

    Northside Hospital rating

    7.3

    Company rating: 7.3 out of 10

    Based on 425 frontline employees who took The Breakroom Quiz

    290th of 864 rated healthcare providers

    Job description

    Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.


    Processes complaints and concerns brought forward by patients, families and visitors.  Serves as the initial representative for the organization during the grievance process and identifies options for resolution.  Provides direct intervention with staff/patient/family conflict; acts as internal and external resource for referrals to meet customer’s needs.  Makes recommendations for process improvement on behalf of customers to increase the level of patient satisfaction. Maintains direct contact with patients of all ages, families, and visitors to provide emotional support, assistance, and the hospital grievances.  The duties of this position require the exercise of courtesy and patience in speaking with patients, families, and others to maintain sound public relations. 

    Schedule: As-needed basis, primarily for weekend coverage with occasional weekday shifts


    REQUIRED

     

    1. High School diploma or equivalent education (GED) or post-secondary education
    2. Two (2) years of experience in an occupation requiring advocacy, public relations, customer service, or in a medical setting
    3. Ability to type a minimum of 30 words per minute

     PREFERRED

    1. Associates, Bachelors or Master’s Degree in Social Science, Business Administration, Health Administration, Education or related field
    2. Demonstrated knowledge and skill with the Microsoft Office Suite application (specifically Microsoft Word, Microsoft Excel and Microsoft Teams)
    3. Functional knowledge of patient registration, electronic health record and other patient information software/applications
    4. Bilingual (Spanish preferred)
    5. Strong interpersonal, organizational, and customer service skills
    6. Excellent written and oral communication skills
    7. Strong problem-solving skills and ability to work independently

    8am - 5:30pm
    Yes
    No

    What Northside Hospital employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Northside Hospital logo

    About Northside Hospital

    Sourced by ZipRecruiter

    * 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group

    Industry

    Hospitals

    Company size

    10,000+ Employees

    Headquarters location

    Atlanta, GA, US

    Year founded

    1970

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