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Customer Relations Manager Jobs in Decatur, GA (NOW HIRING)

Porsche

Customer Relations Senior Specialist

Atlanta, GA · On-site

$65K - $75K/yr

Customer Relations Senior Specialist Code number: J000020980 Entry level: Professionals Location ... Organize and manage a case load of approximately 40 Priority A cases per week, ensuring all ...

Porsche

Customer Relations Senior Specialist

Atlanta, GA · On-site

$65K - $75K/yr

Customer Relations Senior Specialist Code number: J000020980 Entry level: Professionals Location ... Organize and manage a case load of approximately 40 Priority A cases per week, ensuring all ...

Marriott

Guest Relations Manager

Atlanta, GA · On-site

Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Ensuring Exceptional Customer Service Provides services that are above and beyond for customer ...

G SQUARED FUNDING LLC

Be Seen First

Client Relations Manager

Sandy Springs, GA · On-site

$36K - $40K/yr

Previous experience in customer service, sales, or other related fields * Ability to build rapport ... a Client Relations Manager. This company specializes in- Accounts Receivable financing for ...

G SQUARED FUNDING LLC

Be Seen First

Client Relations Manager

Sandy Springs, GA · On-site

$36K - $40K/yr

Previous experience in customer service, sales, or other related fields * Ability to build rapport ... a Client Relations Manager. This company specializes in- Accounts Receivable financing for ...

Marriott International

Guest Relations Manager

Atlanta, GA · On-site

$62K - $78K/yr

Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer ...

Yamaha

Customer Relations Specialist II

Kennesaw, GA

Yamaha has an excellent opportunity for a successful Marine Customer Relations Representative II to ... Recommends potential products or services to management by collecting customer information and ...

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All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Decatur, GA

Customer Relations Manager information

See Decatur, GA salary details

$11

$26

$49

How much do customer relations manager jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for customer relations manager in Decatur, GA is $26.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $30.53 per hour, depending on experience, location, and employer.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

How does a Customer Relations Manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What is the role of a Customer Relationship Manager?

A Customer Relationship Manager (CRM) is responsible for building and maintaining strong relationships with clients to enhance customer satisfaction and loyalty. They analyze customer data, address concerns, and coordinate with sales and support teams to improve service quality. Strong communication skills and familiarity with CRM software are essential for this role.

Is being an RM a stressful job?

A Customer Relations Manager (CRM) role can be stressful due to managing customer expectations, resolving complaints, and meeting performance targets. The job often requires strong communication skills, problem-solving abilities, and the ability to handle high-pressure situations, especially in fast-paced environments. However, workload and stress levels vary depending on the company, industry, and individual capacity.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

How much is the salary of a relationship manager?

A Customer Relations Manager's salary typically ranges from $50,000 to $85,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, and strong communication skills are essential for success in this position.

What does a Customer Relations Manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Relations Manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.
What are the most commonly searched types of Customer Relations jobs in Decatur, GA? The most popular types of Customer Relations jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Relations Manager jobs? Cities near Decatur, GA with the most Customer Relations Manager job openings:
Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Decatur, GA as of July 2026, with employment types broken down into 75% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $54,332 per year, or $26.1 per hour.

Customer Relations Manager (CRM)

Crabapple Careers!

Alpharetta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Description:

Customer Relations Manager (CRM)
Full-Time | Metro Atlanta, GA


Crabapple LandscapExperts is one of Atlanta's top 5 locally-owned landscape companies. For over 30 years, we've partnered with HOAs, senior living communities, corporate campuses, multi-family housing, and commercial properties across Metro Atlanta. We're looking for a motivated relationship-builder to serve as the primary point of contact for our customers and help grow our business.


What You'll Do

  • Build and maintain trust-based relationships with current and potential customers
  • Identify customer needs and concerns, and develop solutions
  • Establish and manage annual site budgets with clients
  • Spot upsell opportunities to enhance or resolve issues on client properties
  • Lead renewals for grounds maintenance contracts to retain customers
  • Work closely with the operations team to ensure high-quality service
  • Deliver accurate, timely reports on a regular basis
Requirements:

What You Need

  • College degree preferred (Horticulture, Landscaping, Marketing, Business Management, or related field); proven landscaping industry experience considered in lieu of a degree
  • 1-3 years of outside sales experience
  • 2+ years of experience in the green/landscape industry
  • Intermediate experience with Microsoft Office and CRM software
  • Valid driver's license, 21 and over required; a Motor Vehicle Report (MVR) will be run

Benefits

Medical (HDHP & PPO), Dental, Vision, 401(k) with Match, PTO & Paid Holidays, Life & Disability Insurance


Ready to build lasting customer relationships and grow your career? Apply today!


Crabapple LandscapExperts is an Equal Opportunity Employer (EOE) and participates in E-Verify.