Director Content Operations Jobs (NOW HIRING)

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Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe, and APAC, we offer a career with real impact, endless growth opportunities, and the support you need to be the best you can be.

We are looking for a Business Development Director to join our North American New Business team in selling Flywheel’s service offerings to some of the world’s largest brands. This role focuses particularly on our Content Operations – this service produces content & creatives that help elevate brand visibility and drive conversions.

As a Business Development Director, you will develop and execute a consultative sales strategy within an assigned territory to drive revenue growth with leading brands. You will work in partnership with the pre‑sales and marketing teams to prospect and engage relevant stakeholders within targeted brands to develop opportunities across all relevant services and markets, managing these throughout the sales process until completion. This role would be a great fit if you have previous experience in sales, a high attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders across all levels.

• Be responsible for revenue growth to goal for a specific territory of targeted brands for Flywheel’s Content Operations offerings.
• Act as a subject matter expert in Flywheel’s Content Operations capabilities (e.g., product copy, rich media, imagery, content health and compliance, content syndication, localization) and how these solve client pain points and drive measurable business outcomes.
• Actively prospect and develop a qualified new business pipeline.
• Manage complex sales‑cycles from initial customer engagement to closed sales.
• Participate in end‑to‑end business planning; build comprehensive pitch decks and defend through proof points to effectively communicate Flywheel’s capabilities and service offerings in support of client needs.
• Manage accurate lead, pipeline, and forecast reporting on a regular basis.
• Collaborate with pre‑sales and product marketing to create joint demand‑generation strategies and potential use cases to engage prospective clients.
• Collaborate with the Client Services team to ensure we have command of the value proposition for all products and services, as well as current trends, and market demands. Possess the ability to communicate to prospective clients how we can help their business challenges and promote growth.
• Attend networking events to promote Flywheel solutions and identify potential future clients.
• Have a pulse and opinion on industry news, translate macro trends into tailored recommendations and actions for clients.

• You have 7+ years of sales experience, selling mid‑market to enterprise solutions into large companies (experience selling retail media/CPG would be an asset).
• You have experience managing external relationships to meet mutually beneficial goals; speaking with executives of different levels of an organization comes naturally to you.
• You have a comprehensive understanding of the end‑to‑end sales process.
• You thrive in a fast‑paced environment and have a highly motivated hunter mentality.
• You are a strong communicator, naturally curious, and genuinely care about client outcomes.
• You have a solutions‑oriented mindset and thrive in ambiguity and figuring out solutions and processes to complex problems.
• You feel comfortable analyzing dashboards and utilising spreadsheets using Microsoft Excel formulas and pivot tables to extract and clearly communicate insights from murky data.
• You have a bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done.
• You have a sense of ownership complemented by strong organization skills and a keen eye for detail.
• You can effectively lead and manage projects, efficiently prioritise, and execute projects.
• You are a team player with a genuine desire to contribute to the overall success of the entire team.
• You are able to travel as needed.

This position is commission eligible.

Flywheel Commerce Network is committed to fair and equitable compensation practices. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

Salary Range: $100,000 USD - $120,000 USD

• We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week.
• Flexible vacation time.
• Great learning and development opportunities.
• Benefits that help you live your best life.
• Parental leave and benefits.
• Volunteering opportunities.
• If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
• You will be required to complete a background check.
• Learn more about us here: Life at Flywheel.

Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values‑fit as well as your professional experience; there may be some technical role‑specific questions during this call.

Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E‑Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

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We do not accept unsolicited resumes from 3rd party recruitment firms.