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Director Content Operations Jobs in Boston, MA (NOW HIRING)

Reporting to the Director of Brand Operations & Production, this role will own intake ... content operations. * Strong analytical and problem-solving skills, with the ability to translate ...

Head of Content

Cambridge, MA · On-site

$80 - $120/hr

Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar ... Corporate content director experience inside a large marketing organization * B2B demand generation ...

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Director Content Operations information

See Boston, MA salary details

$65.7K

$139.4K

$238.5K

How much do director content operations jobs pay per year?

As of Aug 18, 2026, the average yearly pay for director content operations in Boston, MA is $139,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,300.00 and $176,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Content Operations vs Content Manager?

AspectDirector Content OperationsContent Manager
ResponsibilitiesOversees content strategy, manages teams, and aligns content initiatives with business goalsCreates, edits, and manages content production and publication
Required SkillsLeadership, strategic planning, cross-department coordinationContent creation, editing, project management
ExperienceSenior content experience, often with managerial rolesMid-level content experience, focus on content production
Work EnvironmentStrategic, leadership-focused, often in corporate or media settingsOperational, hands-on content creation and management

While both roles involve content management, the Director Content Operations focuses on strategic oversight and leadership, whereas the Content Manager handles day-to-day content creation and execution. The director role requires broader experience and leadership skills, aligning content efforts with organizational goals.

What are the most commonly searched types of Content Operations jobs in Boston, MA?

The most popular types of Content Operations jobs in Boston, MA are:

What are popular job titles related to Director Content Operations jobs in Boston, MA?

For Director Content Operations jobs in Boston, MA, the most frequently searched job titles are:

Infographic showing various Director Content Operations job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $139,362 per year, or $67 per hour.

Head of Content Operations, VP I - State Street Investment Management

State Street Corporation

Boston, MA • On-site

$110K - $188K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 hours ago


Job description

State Street Investment Management is seeking a Head of Content Operations (VP) to help ensure our content is delivered efficiently, accurately, and in line with regulatory, brand, and editorial standards. In this role, you'll focus on the operational backbone of content-how it is planned, created, reviewed, approved, published, maintained, and governed across digital and client-facing channels.
You'll partner closely with content, design, marketing, compliance, digital, and analytics teams to enable scalable, well-governed content delivery in a highly regulated yet agile environment. This is a hands-on, execution-oriented role centered on content governance, workflow design, taxonomy, operational agility, content UX enablement, and platform alignment-not content strategy or creative direction.
This is an ideal role for someone who enjoys bringing structure, clarity, and momentum to complex workflows, and who takes pride in making content systems and processes work better for everyone involved.
Responsibilities
Content Governance
  • Maintain and apply content governance standards, including workflows, approval requirements, and documentation
  • Embed compliance and risk controls into content workflows, templates, and systems to reduce rework and risk
  • Partner with Legal and Compliance teams to improve review efficiency while maintaining required controls

Content Workflow and Lifecycle Management
  • Own content workflows from intake and prioritization through creation, review, approval, publishing, updates, and archiving
  • Standardize processes across content types and channels to improve consistency, speed, and transparency
  • Track content demand, timelines, dependencies and capacity across teams and regions
  • Identify bottlenecks and implement practical process improvements

Content Production and Delivery Support
  • Support high-volume content delivery across web, insights, campaigns, and client communications
  • Manage editorial calendars and production schedules in partnership with content and marketing teams
  • Ensure always-on content remains accurate, compliant, and up to date
  • Coordinate with external agencies or vendors as needed

Content Platforms and Taxonomy
  • Partner with platform owners and marketing teams to ensure workflows, templates, DAM, and publishing practices support scalable, compliant, optimal content delivery
  • Act as the content operations point of contact for Digital Asset Management (DAM) standards, metadata expectations, and lifecycle practices
  • Collaborate with cross-functional teams to improve and align workflows across AEM, Workfront, and Smartsheet, supporting intake, tracking, review, and delivery processes
  • Provide content-specific requirements and feedback to inform system enhancements, workflow tooling, and usability improvements
  • Support the design and consistent application of taxonomy, metadata, naming conventions, and publishing standards to improve content findability, reuse, and governance

Measurement and Continuous Improvement
  • Use data and feedback to inform workflow, tooling, and process improvements
  • Stay current on content operations best practices and emerging capabilities, including automation and AI-enabled workflow support

What We're Looking For
  • 7-10 years of experience in content operations, marketing operations, or digital content management
  • Experience working in regulated environments, ideally financial services or asset management
  • Hands-on experience with enterprise CMS and DAM platforms (e.g., Adobe Experience Manager)
  • Strong understanding of content governance, review processes, and compliance considerations
  • Experience supporting workflow modernization or content operations improvement initiatives, especially through the use of automation and/or AI
  • Knowledge of taxonomy, metadata, and content lifecycle management
  • Familiarity with tools such as Workfront and Smartsheet for project intake, tracking, and workflow management
  • Exposure to automation or AI-enabled content workflows
  • Strong organizational skills and ability to manage multiple workstreams in a matrixed environment
  • Familiarity with content UX best practices

Why Join Us
At State Street, the content and thought leadership team plays a critical role in supporting credibility, client trust, and commercial priorities. This role helps ensure content can scale efficiently without increasing risk, enabling teams to deliver timely, compliant, high-quality, engaging content across global channels.
Salary Range:
$110,000 - $188,750 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

State Street logo

About State Street

Sourced by ZipRecruiter

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1792

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