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Director Client Success Jobs in Texas (NOW HIRING)

Client Success Executive (CSE) The Client Success Team is looking for a Client Success Executive ... Direct experience handling portfolios consisting of multiple Fortune 500 and/or large public Sector ...

As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive ... Ability to influence others without direct supervision * Ability to provide quantifiable management ...

As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive ... Ability to influence others without direct supervision * Ability to provide quantifiable management ...

As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive ... Ability to influence others without direct supervision * Ability to provide quantifiable management ...

As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive ... Ability to influence others without direct supervision * Ability to provide quantifiable management ...

Proven ability to influence and coordinate cross-functional teams without direct authority, driving ... Own the success of a portfolio of client accounts, ensuring contractual service levels and key ...

Overview The Director, Client Relations will be responsible for developing and executing a ... Establish key performance metrics and accountability measures to track success. * Foster a culture ...

Overview The Director, Client Relations will be responsible for developing and executing a ... Establish key performance metrics and accountability measures to track success. * Foster a culture ...

Director, Client Relations

Austin, TX · On-site

$90 - $120/hr

Overview The Director, Client Relations will be responsible for developing and executing a ... Establish key performance metrics and accountability measures to track success. * Foster a culture ...

Showing results 21-40

Director Client Success information

See Texas salary details

$35.9K

$113.1K

$166.8K

How much do director client success jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director client success in Texas is $113,135.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $135,600.00 per year, depending on experience, location, and employer.

What is the difference between Director Client Success vs Customer Success Manager?

AspectDirector Client SuccessCustomer Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level.Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis.
Required CredentialsBachelor's degree, experience in client success, leadership skills, and often industry-specific certifications.Bachelor's degree, experience in customer service or success, strong communication skills.
Work EnvironmentLeadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams.Client-facing role, working directly with customers, often in an office or remote setting.

The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Success jobs in Texas? The most popular types of Client Success jobs in Texas are:
What are popular job titles related to Director Client Success jobs in Texas? For Director Client Success jobs in Texas, the most frequently searched job titles are:
What cities in Texas are hiring for Director Client Success jobs? Cities in Texas with the most Director Client Success job openings:
Infographic showing various Director Client Success job openings in Texas as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $113,135 per year, or $54.4 per hour.

Client Success Specialist

Employer Flexible

Houston, TX • On-site

Full-time

Re-posted 8 days ago


Job description

Department: Client Success
Reports To: Director of Client Success / New & Emerging Markets
Locations: Open to one of the following offices - Billings, MT, Oklahoma City, OK, Houston, TX, Dallas, TX, Austin, TX, or San Antonio, TX
FLSA Status: Exempt
Position Summary
The Client Success Specialist (CSS) serves as the primary guide for new clients during their onboarding journey. This role is responsible for delivering a seamless, high-touch experience from contract execution through the successful completion of the client's first two payrolls in Darwin.
The CSS acts as the bridge between Sales, Benefits, Payroll Operations, and the long-term service team, ensuring accuracy, communication, and confidence during a client's transition to our services. A critical component of this role includes training clients on myHR system functionality to ensure adoption, confidence, and operational efficiency from day one.
Key Responsibilities
  • Lead new clients through the full onboarding lifecycle, establishing timelines and clear expectations.

  • Ensure all required documentation is received prior to onboarding launch.

  • Serve as the primary point of contact during implementation.

  • Build and prepare client payroll setup in Darwin.

  • Process and validate the first two payrolls with accuracy and timeliness.

  • Audit payroll data to ensure compliance and alignment with client expectations.

  • Conduct structured training sessions on myHR system functionality including payroll approvals, onboarding workflows, reporting, and administrative tools.

  • Provide live demonstrations and reinforce system best practices to drive adoption.

  • Partner closely with Sales to ensure a smooth and well-documented transition.

  • Coordinate with Benefits Consultants and Benefits Operations (BOP) to ensure benefit setup is accurate prior to first payroll.

  • Deliver high-touch client education across payroll, benefits, and system workflows.

  • Prepare a comprehensive and well-documented handoff to the long-term service team.

Qualifications
  • 3-5 years of payroll, PEO, HR, or client onboarding experience.

  • Experience processing payroll in complex or multi-state environments preferred.

  • Experience training clients on HRIS or payroll systems (myHR experience preferred).

  • Strong understanding of benefit implementation timelines.

  • Excellent project management and organizational skills.

  • Exceptional communication and client-facing abilities.

  • High attention to detail and process orientation.

Core Competencies
  • Client-Centered Mindset

  • Strong Proactive Communication

  • Cross-Functional Collaboration

  • Accountability & Ownership

  • Process Discipline

  • System Expertise

  • Professional Presence