... and client experience, you improve the experience of members and customers by advising them on ... to direct them to individuals who can assist them or to alternative distribution channels
... and client experience, you improve the experience of members and customers by advising them on ... to direct them to individuals who can assist them or to alternative distribution channels
... and client experience, you improve the experience of members and customers by advising them on ... to direct them to individuals who can assist them or to alternative distribution channels
... and client experience, you improve the experience of members and customers by advising them on ... to direct them to individuals who can assist them or to alternative distribution channels
... and client experience, you improve the experience of members and customers by advising them on ... to direct them to individuals who can assist them or to alternative distribution channels
... and client experience, you improve the experience of members and customers by advising them on ... to direct them to individuals who can assist them or to alternative distribution channels
... and client experience, you improve the experience of members and customers by advising them on ... to direct them to individuals who can assist them or to alternative distribution channels
... and client experience, you improve the experience of members and customers by advising them on ... to direct them to individuals who can assist them or to alternative distribution channels
The Director, Online banking solutions is a senior leadership role responsible for defining ... technology and client experience, driving innovation, improving client satisfaction, and ...
The Director, Online banking solutions is a senior leadership role responsible for defining ... technology and client experience, driving innovation, improving client satisfaction, and ...
The Director, Online banking solutions is a senior leadership role responsible for defining ... technology and client experience, driving innovation, improving client satisfaction, and ...
New
The Director, Online banking solutions is a senior leadership role responsible for defining ... technology and client experience, driving innovation, improving client satisfaction, and ...
New
The Director, Online banking solutions is a senior leadership role responsible for defining ... technology and client experience, driving innovation, improving client satisfaction, and ...
New
The Director, Online banking solutions is a senior leadership role responsible for defining ... technology and client experience, driving innovation, improving client satisfaction, and ...
New
The Director, Online banking solutions is a senior leadership role responsible for defining ... technology and client experience, driving innovation, improving client satisfaction, and ...
New
The Director, Online banking solutions is a senior leadership role responsible for defining ... technology and client experience, driving innovation, improving client satisfaction, and ...
New
The Director, Online banking solutions is a senior leadership role responsible for defining ... Experience working with SME, mid-market, large corporate client segments. Demonstrated leadership ...
The Director, Online banking solutions is a senior leadership role responsible for defining ... Experience working with SME, mid-market, large corporate client segments. Demonstrated leadership ...
As Director, National Client Group based in Montreal, you will be responsible for growing the ... Solid experience in commercial credit, and with mergers and acquisitions * Experience in sales and ...
As Director, National Client Group based in Montreal, you will be responsible for growing the ... Solid experience in commercial credit, and with mergers and acquisitions * Experience in sales and ...
As Director, National Client Group based in Montreal, you will be responsible for growing the ... Bachelor's degree and 10 years of experience Master's degree and 8 years of experience Mastery of ...
As Director, National Client Group based in Montreal, you will be responsible for growing the ... Bachelor's degree and 10 years of experience Master's degree and 8 years of experience Mastery of ...
... experience client au cur des priorites ... Ce poste a un impact direct sur la performance du magasin en formant votre equipe a utiliser ...
... experience client au cur des priorites ... Ce poste a un impact direct sur la performance du magasin en formant votre equipe a utiliser ...
Wealth Sales & Service The Regional Director HNW Planning will manage a team of Wealth Planning ... Reinforces sales processes and the client experience by identifying gaps and best practices to ...
Wealth Sales & Service The Regional Director HNW Planning will manage a team of Wealth Planning ... Reinforces sales processes and the client experience by identifying gaps and best practices to ...
Wealth Sales & Service The Regional Director HNW Planning will manage a team of Wealth Planning ... Reinforces sales processes and the client experience by identifying gaps and best practices to ...
Wealth Sales & Service The Regional Director HNW Planning will manage a team of Wealth Planning ... Reinforces sales processes and the client experience by identifying gaps and best practices to ...
... client relationships for the Bank. This role, with a national scope, allows you to have a direct ... Significant experience (5 to 8+ years) in business development and commercial or corporate ...
... client relationships for the Bank. This role, with a national scope, allows you to have a direct ... Significant experience (5 to 8+ years) in business development and commercial or corporate ...
Director, National Client Group
Montreal, QC · On-site +1
... client relationships for the Bank. This role, with a national scope, allows you to have a direct ... Significant experience (5 to 8+ years) in business development and commercial or corporate ...
New
Director, National Client Group
Montreal, QC · On-site +1
... client relationships for the Bank. This role, with a national scope, allows you to have a direct ... Significant experience (5 to 8+ years) in business development and commercial or corporate ...
New
Director, National Client Group
Montreal, QC · On-site +1
A career as an Account Director within the National Accounts Group, specializing in professional ... experience in portfolio management and high-level client relationship development Solid ...
Director, National Client Group
Montreal, QC · On-site +1
A career as an Account Director within the National Accounts Group, specializing in professional ... experience in portfolio management and high-level client relationship development Solid ...
Director, National Client Group
Longueuil, QC · On-site +1
... client relationships for the Bank. This role, with a national scope, allows you to have a direct ... Significant experience (5 to 8+ years) in business development and commercial or corporate ...
New
Director, National Client Group
Longueuil, QC · On-site +1
... client relationships for the Bank. This role, with a national scope, allows you to have a direct ... Significant experience (5 to 8+ years) in business development and commercial or corporate ...
New
Director, National Client Group
Laval, QC · On-site +1
... client relationships for the Bank. This role, with a national scope, allows you to have a direct ... Significant experience (5 to 8+ years) in business development and commercial or corporate ...
New
Director, National Client Group
Laval, QC · On-site +1
... client relationships for the Bank. This role, with a national scope, allows you to have a direct ... Significant experience (5 to 8+ years) in business development and commercial or corporate ...
New
Associate Directors contribute to client discussions, structuring, and syndicate oversight, while also supporting new business efforts and delivering a superior client experience. Work is performed ...
Associate Directors contribute to client discussions, structuring, and syndicate oversight, while also supporting new business efforts and delivering a superior client experience. Work is performed ...
Director Client Experience information

Part-time
Medical, Retirement, PTO
Re-posted 13 days ago
Job description
The work mode arrangement for the position is full-time on site.
Several opportunities are currently available in the Laurentides region.📍
As an advisory agent, member and client experience, you improve the experience of members and customers by advising them on their banking transactions and promoting Desjardins products and services. You are also an ambassador for digital solutions, helping members to use technological tools safely. More specifically, you will be required to:
Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own
Welcoming members and customers warmly and courteously, quickly ascertains members' and customers' needs in order to direct them to individuals who can assist them or to alternative distribution channels
Contribute to business development and maintain business relationships through service delivery and activities
Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners
Work in collaboration with personal finance advisors and improve the service offered to members.
What we offer*
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
What you bring to the table
Regardless of your experience or education, if you've always wanted to work in the financial services industry, send us your application. Our recruiters will contact you to find the job best suited to your career goals. The Desjardins Cooperative Institute (DCI)-provides a unique opportunity to receive training for a career suited to your skills, goals and education.
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#LI-Onsite
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Member/client sales and service (FG)