Director Business Operations Jobs in Raleigh, NC

Job Overview

• Establish and manage an effective business development program to maximize organizational growth. Direct business development activities to achieve sales and new business goals from identification through contract award. Establish and maintain relationships with senior levels within customer organization and within IQVIA.

Essential Functions

• Manage staff in accordance with organization's policies and applicable legislation.

• Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems.

• Approve actions on human resources matters, including salary administration.

• Establish and manage an effective sales program to maximize organization growth.

• Provide direction and serve as a resource for sales staff members, including performance management, career progression, and professional development.

• Utilize established industry network to assist junior sales staff in relationship development and to identify potential business opportunities.

• Continuously monitor status of Customer Account Plans and business targets to ensure a pipeline of opportunities is maintained.

• Collaborate with Senior Management and functional managers as needed to identify operations team members for proposal defense meetings.

• Actively participates in proposal preparation meetings and/or proposal defense meetings as needed.

• Represent respective Sales Team to Senior Management on key business updates related to sales activities.

• Research and identify target markets, build relationships, perform in-depth presentations, strategic analysis, and execution of implemented plans for IQVIA service Lines.

• Ensure that the sales team members are sufficiently trained to meet their job objectives.

Qualifications

• Site Management Organization (SMO) Sales Experience required

• Bachelor's Degree

• 10+ years relevant industry experience (CRO/Pharmaceutical/SMO), and/or sales experience, including 10 years of management responsibility Req Or

• Equivalent combination of education, training and experience Req

• Proven track record at developing mid-level and high-level contacts

• Strategic business and Industry awareness and the ability to translate emerging Industry trends relevant to the organization

• Solid understanding of commercialization and the principles of drug discovery and development

• Adaptability and flexibility to changing priorities

• Demonstrated ability to work creatively and effectively in a fast-paced environment

• Attention to detail and ability to work simultaneously on multiple priorities

• Excellent skills using Microsoft Office Suite: MS PowerPoint, MS Word, and MS Excel

• Excellent presentation, communication, and negotiation skills

• Ability to influence others both internally and externally

• Ability to work independently and as a team player

• Experience and ability to progressively coach and mentor employees

• Ability to establish and maintain effective working relationships with coworkers, managers and clients

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.