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Direct Line Communications Jobs (NOW HIRING)

Strong problem-solving, analytical, and communication skills. * Proficient in Microsoft Office; experience with quality management software a plus. Preferred Attributes * Experience with aerospace ...

CNC Machine Operator

Hickory Hills, IL · On-site

$20 - $27/hr

Strong communication skills and ability to work effectively in a team environment. * Must be able to speak and understand English. * Willingness to work overtime when required. Preferred Skills (Nice ...

Account Executive 2, Direct Sales

Topeka, KS · On-site +1

$157K - $203K/yr

They are the direct line between our ground-breaking portfolio of product solutions and the desks ... Strong written and verbal communication skills. * Ability to learn quickly and apply sales best ...

... line through runtime, reducing risk across applications, cloud, and the software supply chain ... Lead and direct regional PR agencies across U.S. and international markets, setting strategic ...

Restaurant Cook (2)

Atmore, AL · On-site

$8 - $10.25/hr

Demonstrated ability to communicate effectively; must be able to communicate with employees, the ... in a direct line skill set or transfer to a direct line skill set at a level (2) for 6 months.

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Direct LINE Communications information

See salary details

$26K

$31.5K

How much do direct line communications jobs pay per year?

As of Jul 10, 2026, the average yearly pay for direct line communications in the United States is $31,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,500.00 and $29,000.00 per year, depending on experience, location, and employer.

What is Direct Line Communications?

Direct Line Communications typically refers to a company or service that provides telecommunication solutions, such as telephone systems, internet services, and business communication tools. These services can include installation, maintenance, and support for voice and data networks in commercial or residential settings. The goal is to ensure reliable, efficient, and secure communication channels for clients, supporting their operational needs. Companies in this field often work with various technologies, including VoIP, PBX systems, and unified communications platforms.

What are the main challenges someone might face working in a Direct Line Communications role, and how can they be addressed?

In a Direct Line Communications role, one of the primary challenges is managing high volumes of inquiries while maintaining clear, effective communication. Professionals in this position often interact with clients or customers directly, requiring strong listening skills and the ability to resolve issues promptly under pressure. Successfully navigating these challenges involves staying organized, utilizing active listening techniques, and leveraging available communication tools. Regular training and team collaboration can also help in developing strategies to improve response quality and efficiency.

What are the key skills and qualifications needed to thrive as a Direct Line Communications Specialist, and why are they important?

To thrive as a Direct Line Communications Specialist, you need strong verbal and written communication skills, customer service experience, and often a high school diploma or higher. Familiarity with call center software, CRM systems, and telecommunications tools is typically required. Active listening, problem-solving, and the ability to remain calm under pressure are essential soft skills in this role. These abilities ensure effective customer interactions, efficient issue resolution, and high levels of client satisfaction.

What is the difference between Direct Line Communications vs Customer Service Representative?

AspectDirect Line CommunicationsCustomer Service Representative
Primary RoleManage direct communication channels with clients, providing technical support and informationAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, technical support centers, or client-facing officesCall centers, retail stores, or service desks
Required SkillsCommunication skills, technical knowledge, problem-solvingCommunication skills, patience, product knowledge
CertificationsOften requires technical certifications or trainingCustomer service training, sometimes product-specific certifications

While both roles involve communication with clients, Direct Line Communications focuses on technical support and direct communication channels, whereas Customer Service Representatives handle general inquiries and customer relations. The roles overlap in communication skills but differ in technical requirements and work environment.

More about Direct LINE Communications jobs
What cities are hiring for Direct Line Communications jobs? Cities with the most Direct Line Communications job openings:
What states have the most Direct Line Communications jobs? States with the most job openings for Direct Line Communications jobs include:
Infographic showing various Direct Line Communications job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $31,873 per year, or $15.3 per hour.

Quality Engineer

Direct Line Solution

Hickory Hills, IL

$75K - $80K/yr

Full-time

Re-posted 18 days ago


Job description

About the Role

We are seeking a detail-oriented Quality Engineer to join our precision machine shop team. The ideal candidate will have a strong background in quality control and process improvement within a CNC machining or manufacturing environment. This role is responsible for ensuring that all machined components meet customer specifications, industry standards, and regulatory requirements while driving continuous improvement in quality processes.


Key Responsibilities
  • Develop, implement, and maintain quality control procedures and inspection processes for machined components.

  • Interpret and apply engineering drawings, GD&T, and customer specifications to verify product compliance.

  • Conduct First Article Inspections (FAI) and maintain inspection documentation.

  • Utilize precision measurement tools (e.g., calipers, micrometers, height gauges, CMM) to inspect parts and assemblies.

  • Investigate and resolve non-conformance issues through root cause analysis and corrective action plans.

  • Collaborate with production, engineering, and leadership to implement process improvements and reduce defects.

  • Ensure compliance with ISO 9001 (and AS9100, ISO 13485 if applicable) quality management systems.

  • Develop and maintain quality documentation, including inspection plans, control plans, and process capability studies.

  • Support internal and external audits.

  • Train and mentor shop personnel on quality standards and inspection techniques.


Qualifications
  • Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or related field (or equivalent experience).

  • 3+ years of experience in quality engineering or quality assurance in a CNC machining/manufacturing environment.

  • Strong understanding of GD&T, blueprint reading, and metrology principles.

  • Proficiency with precision measuring instruments and CMM programming/operation.

  • Knowledge of ISO 9001 quality management systems; experience with AS9100 or ISO 13485 preferred.

  • Proven ability to conduct root cause analysis and implement corrective/preventive actions.

  • Strong problem-solving, analytical, and communication skills.

  • Proficient in Microsoft Office; experience with quality management software a plus.


Preferred Attributes
  • Experience with aerospace, medical, or automotive manufacturing standards.

  • Lean manufacturing or Six Sigma certification.

  • Ability to work collaboratively in a fast-paced, high-precision environment.


Benefits
  • Competitive salary and benefits package.

  • Opportunities for professional growth and training.

  • Supportive and collaborative work environment.