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Direct Line Communications Jobs in Illinois (NOW HIRING)

Quality Engineer

Hickory Hills, IL · On-site

$75K - $80K/yr

Strong problem-solving, analytical, and communication skills. * Proficient in Microsoft Office; experience with quality management software a plus. Preferred Attributes * Experience with aerospace ...

... direct line authority over those functions * Own the external-facing relationship with the BTA ... Strong leadership and communication skills with demonstrated ability to meet and enforce deadlines ...

Dir Corporate Communications

Chicago, IL · On-site

$125.80 - $209.60/hr

Dir Corporate CommunicationsSkip to main contentBy clicking "Accept All Cookies," you agree to the ... Provide strategic counsel and communications support for business line leaders, developing ...

Dir Corporate Communications

Chicago, IL · On-site

$125K - $209K/yr

The Director, Corporate Communications, will be based in Chicago and will lead public relations ... Provide strategic counsel and communications support for business line leaders, developing ...

Dir Corporate Communications

Chicago, IL · On-site

$125K - $209K/yr

The Director, Corporate Communications, will be based in Chicago and will lead public relations ... Provide strategic counsel and communications support for business line leaders, developing ...

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Direct Line Communications information

See Illinois salary details

$25.2K

$30.5K

How much do direct line communications jobs pay per year?

As of Aug 21, 2026, the average yearly pay for direct line communications in Illinois is $30,885.00, according to ZipRecruiter salary data. Most workers in this role earn between $27,600.00 and $28,100.00 per year, depending on experience, location, and employer.

What is Direct Line Communications?

Direct Line Communications typically refers to a company or service that provides telecommunication solutions, such as telephone systems, internet services, and business communication tools. These services can include installation, maintenance, and support for voice and data networks in commercial or residential settings. The goal is to ensure reliable, efficient, and secure communication channels for clients, supporting their operational needs. Companies in this field often work with various technologies, including VoIP, PBX systems, and unified communications platforms.

What are the key skills and qualifications needed to thrive as a Direct Line Communications specialist?

To thrive as a Direct Line Communications Specialist, you need strong verbal and written communication skills, customer service experience, and often a high school diploma or higher. Familiarity with call center software, CRM systems, and telecommunications tools is typically required. Active listening, problem-solving, and the ability to remain calm under pressure are essential soft skills in this role. These abilities ensure effective customer interactions, efficient issue resolution, and high levels of client satisfaction.

What are the main challenges someone might face working in a Direct Line Communications role, and how can they be addressed?

In a Direct Line Communications role, one of the primary challenges is managing high volumes of inquiries while maintaining clear, effective communication. Professionals in this position often interact with clients or customers directly, requiring strong listening skills and the ability to resolve issues promptly under pressure. Successfully navigating these challenges involves staying organized, utilizing active listening techniques, and leveraging available communication tools. Regular training and team collaboration can also help in developing strategies to improve response quality and efficiency.

What is the difference between Direct Line Communications vs Customer Service Representative?

AspectDirect Line CommunicationsCustomer Service Representative
Primary RoleManage direct communication channels with clients, providing technical support and informationAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, technical support centers, or client-facing officesCall centers, retail stores, or service desks
Required SkillsCommunication skills, technical knowledge, problem-solvingCommunication skills, patience, product knowledge
CertificationsOften requires technical certifications or trainingCustomer service training, sometimes product-specific certifications

While both roles involve communication with clients, Direct Line Communications focuses on technical support and direct communication channels, whereas Customer Service Representatives handle general inquiries and customer relations. The roles overlap in communication skills but differ in technical requirements and work environment.

What are popular job titles related to Direct Line Communications jobs in Illinois?

For Direct Line Communications jobs in Illinois, the most frequently searched job titles are:

Infographic showing various Direct Line Communications job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $30,885 per year, or $14.8 per hour.

Account Manager

Bee-line Communications

Libertyville, IL • On-site

Full-time

Re-posted 14 days ago


Job description

Company Description

Bee-line Communications is a different kind of marketing agency. We're a flexible, versatile team of professionals with equal parts seasoned experience and bleeding-edge insight, all with a common desire to see our clients succeed. We're dedicated to delivering bottom-line results, no matter what our client's size or industry. By combining the creative skills of a design studio, the technical capabilities of a web development shop, the vision of an ad agency and the marketing expertise of a consulting firm, we're a bee-line to tangible results. Since 2005 we've chosen to remain small where you have access to senior management as well as clients and the independence to work free of organizational silos.

Job Description

The Marketing Project Manager is responsible for delivering projects of high quality, on time and in budget through the effective management of timelines, people and resources. The Marketing Project Manager is the agency's control tower, managing workload and resources with precision.

Qualifications
  • Ability to communicate with internal/external teams, clients and vendors regarding project deliverables and details. Many client and firm communications are remote, so experience managing teams and relationships via e-communication and telephone is essential. 
  • Create and manage project plans and schedules. 
  • Manage multiple, simultaneous project schedules working under direction of cross-functional team members, that may include internal and external resources.
  • Create, track, and manage estimates and budgets. 
  • Oversee print production management and vendor coordination. 
  • Work directly with digital team to build, test and launch websites, apps and software programs.
  • Research media outlet opportunities working with advertising reps and editorial staff. 
  • Must have ability to lead individuals who are not direct reports. 
  • Must be able to work in teams and on your own. 
  • Write, edit and proof content on a variety of projects and plans, as assigned. 
  • Other duties as assigned

Requirements

  • BA/BS in marketing, communication, journalism, or business preferred, but not required 
  • 2+ years in marketing, project management and/or account management 
  • Agency or internal marketing department experience a plus, but not required 
  • Experience managing projects and working within tight deadlines 
  • Experience working with printers, specialty companies, and production companies 
  • Ability to think creatively, and bring innovative solutions to marketing challenges 
  • Exceptional communication, organizational, and writing skills
Additional Information

All your information will be kept confidential according to EEO guidelines.  

These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.